Came around 5:50 they said they couldn’t make anymore pretzels because they were about to close mind yall the mall doesn’t close until 7 ..
Trees
Auntie Anne’s is my go-to place whenever I’m craving something sweet. The workers were kind, and the guy rolling the dough even showed me how to make a pretzel! 10/10 experience
Paint
Absolutely loved the customer service. I got 2 sweet almonds pretzels and a medium lemonade. The sweet almond pretzels pair up really good with some caramel sauce, or sweet glaze.
Lauren Choi
Excellent service, delicious pretzels, and kind owner.
Aimee R
I was standing at the counter waiting to order with my family. There were two workers, one wiping down a counter and another on the phone near the register. My husband and I were discussing what we were going to get and the worker on the phone shushed us. We turned around and left.
Phil King
I went in and ordered 2 regular pretzel nuggets. The young man took my order. He told me it would be 2 to three minutes. 10 minutes later I still did not have my order. Then he told me I only ordered 1 regular order and he said it would be 10 minutes. I had to show him and a young lady that was working my I-Phone the sale . It was two. I told the little boy working there, don’t ever question the customer! I have been eating pretzels there for over 15 years (since they have opened). Don’t think I will be going back.
Steven Bishop
They don’t know the menu whatsoever They gave me an item thar was not what I ordered and when questioned if it truly was the correct item: they told me it was. One google search proved to me that it was not. Awful staff, awful experience.
Atmosphere: 1
Food: 4
Service: 1
Sam MaCombs
This is the best Aunt Annes I've been too. It was extremely busy . But the lady's who where working was doing a wonderful job. The General Manager Jessica has a beautiful soul. We need more people like her in the restaurant industry.
Ok, I was shocked to learn that the glaze for the mini cinnamon pretzels had to be purchased separately. Wasn’t the glazed included in purchases of the cinnamon pretzels at some point?
Jessica Rico
I ordered mini pretzel weenies And they were completely drowned in Greece and stale and burned.
3 stars because the took of the raisin pretzel I hope Auntie Annie brings it
Atmosphere: 5
Food: 5
Service: 5
Victory Love
3 stars because the took of the raisin pretzel I hope Auntie Annie brings it back
Atmosphere: 5
Food: 5
Service: 5
Taylor Ard
Double charged
Monique Herrod
Every single time I hit the mall, I can NEVER resist. Perfect everytime.
Carrie Bonds
I work in the mall and purchase the little hot dogs pretty often but recently they have been consistently selling me burned hot dogs?! I send a coworker to pick them up and they are always burned. The cinnamon bites never have enough cinnamon I just stop ordering those but I do love my little hot dogs. Stop cooking them so long, I notice the owner never burns when he is there but his employees mostly do.
Came around 5:50 they said they couldn’t make anymore pretzels because they were about to close mind yall the mall doesn’t close until 7 ..
Auntie Anne’s is my go-to place whenever I’m craving something sweet. The workers were kind, and the guy rolling the dough even showed me how to make a pretzel! 10/10 experience
Absolutely loved the customer service. I got 2 sweet almonds pretzels and a medium lemonade. The sweet almond pretzels pair up really good with some caramel sauce, or sweet glaze.
Excellent service, delicious pretzels, and kind owner.
I was standing at the counter waiting to order with my family. There were two workers, one wiping down a counter and another on the phone near the register. My husband and I were discussing what we were going to get and the worker on the phone shushed us. We turned around and left.
I went in and ordered 2 regular pretzel nuggets. The young man took my order. He told me it would be 2 to three minutes. 10 minutes later I still did not have my order. Then he told me I only ordered 1 regular order and he said it would be 10 minutes.
I had to show him and a young lady that was working my I-Phone the sale . It was two. I told the little boy working there, don’t ever question the customer! I have been eating pretzels there for over 15 years (since they have opened). Don’t think I will be going back.
They don’t know the menu whatsoever
They gave me an item thar was not what I ordered and when questioned if it truly was the correct item: they told me it was. One google search proved to me that it was not. Awful staff, awful experience.
Atmosphere: 1
Food: 4
Service: 1
This is the best Aunt Annes I've been too. It was extremely busy . But the lady's who where working was doing a wonderful job. The General Manager Jessica has a beautiful soul.
We need more people like her in the restaurant industry.
Recommended dishes: Cinnamon Sugar Pretzel Nuggets Bucket, Pepperoni Pretzel Nuggets Bucket
Ok, I was shocked to learn that the glaze for the mini cinnamon pretzels had to be purchased separately. Wasn’t the glazed included in purchases of the cinnamon pretzels at some point?
I ordered mini pretzel weenies And they were completely drowned in Greece and stale and burned.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
3 stars because the took of the raisin pretzel I hope Auntie Annie brings it
Atmosphere: 5
Food: 5
Service: 5
3 stars because the took of the raisin pretzel I hope Auntie Annie brings it back
Atmosphere: 5
Food: 5
Service: 5
Double charged
Every single time I hit the mall, I can NEVER resist. Perfect everytime.
I work in the mall and purchase the little hot dogs pretty often but recently they have been consistently selling me burned hot dogs?! I send a coworker to pick them up and they are always burned. The cinnamon bites never have enough cinnamon I just stop ordering those but I do love my little hot dogs. Stop cooking them so long, I notice the owner never burns when he is there but his employees mostly do.
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