I got sick after eating a simple sushi roll. When I brought it to their attention, the man with a mustache and glasses—who seemed to be the owner—was rude and unhelpful, insisting that we still pay for the dish despite the fact that the fish had clearly made us ill. There was no understanding or accountability on his part, which was incredibly disappointing. I wouldn’t recommend this place to anyone. That said, our server was very kind and provided great service. Drinks were good
Edit: It’s almost comical how this place responds to every negative review with a defensive retort, rather than taking responsibility. This speaks volumes about the poor customer service from ownership. Instead of addressing the issue professionally, they resorted to blaming me for being “loud” and repeatedly saying “puke”—neither of which happened.
Had the situation been handled properly from the start, the issue could have been resolved without accusations. I didn’t “customize” my order—I simply substituted seared eel for spicy crab and removed cucumbers, none of which would have caused me to get sick. The server was kind and understanding, and would have gladly removed the item. However, the manager refused to do so, choosing instead to come to our table just to argue. This experience further confirms the lack of accountability and customer care at this establishment from management
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Sushi
Andrew Gamblin
Loved this place! Delicious sushi!
Atmosphere: 5
Food: 5
Service: 5
Margaret Wiginton
Love this place. The tempura green beans and Thai salad are my favorites. The service is always so good too.
Atmosphere: 5
Food: 5
Service: 5
Jason Caston
Friendly vibe and atmosphere. Food was good, the Lemongrass skewers were solid, and sushi was fresh.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Great Sushi
Drew Spadoni
Amazing food and service. Will definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Magic City Roll- Cream Cheese Tempura, Great Sushi
Samuel Tanner
During my first visit to Bamboo on 2nd (my wife’s second visit), I enjoyed some good sushi, some fried green beans, and maybe the best ribs I’ve had in a decade or two, glazed in what I believe to have been Korean bbq flavors.
We were greeted and treated well by the host, who was obviously a professional and did a wonderful job accommodating us at the sushi bar despite a crowd.
The bartender, also busy, did a great job with customer service by taking a few extra moments with us and not dismissing us as soon as he could. I discovered a new craft beer that I really enjoyed.
Our server was very capable and did a good job describing a menu item that I had questions about.
Overall, I’d say that this is a go-to sushi spot for people that appreciate customer service and a welcoming environment.
Atmosphere: 5
Food: 5
Service: 5
Robert Auer
The very best sushi I have ever had!!! My son took me there and said it was good. What an understatement! It was FANTASTIC!! I WILL DEFINITELY BE BACK!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Magic City Roll- Cream Cheese Tempura, Godzilla
Danielle G
Love the big red pivot door! The place is on the smaller side but still has a lot of seating options. I started with an off the menu item, seared hamachi ponzu. The yellow tail had such great flavor and the Serrano had a kick. The ponzu was on the thicker side, that I haven’t seen before but still the dish had great flavor. Then I had the flight. It comes with two pieces of salmon, tuna, and hamachi with their house yuzu sauce. It was good but I would have thought it had more flavor. The last thing I had was the Wham B’HAM. It was so yummy! A must try if you like seared salmon. The staff is friendly and you have different seating options. They have a huge bar top maybe seat around 18 people, sushi bar top maybe accommodate 10 people and then two high tops you can mix different groups together and then half booth and chair combos. The only sport they play would be college football. If that isn’t playing then the rest of the time it’s kung fu or Godzilla movies playing. I enjoyed the music playing it was all the place but songs I loved. The decoration takes you to a different place including the chairs they have.
Atmosphere: 5
Food: 5
Service: 5
Christian Gaines
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Momos, Pork Broth Ramen w Pork Belly
Best sushi in all of Birmingham, I’m here every chance I get! If only they at least took to-go orders over the phone or offered online takeout🥹 I would eat here 5 nights every week minimum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Sushi
David Peterson
Definitely the best sushi and Ramen in bham
DeJournea Bowden
First Time Visitor. Great Atmosphere. The servers were very polite and Attentive. I started with The Seared Tuna Ponzo it was a great starter with a little kick because of the jalapeños. I ordered the Wham-BHam as my Main dish and I must say i was suprised it was very Good. Would definitely recommend while visiting Birmingham.
Atmosphere: 5
Food: 4
Service: 4
Clayt Keefer
Probably my favorite restaurant in Birmingham. The sushi is awesome. I especially like the Nigiri options (Salmon, Tuna, Toro) and the Salmon Cream Crunch rolls.
The spicy pork momos are a must for an appetizer. I wouldn’t say I’m well-versed in dumplings but these are probably the best I’ve ever had. Other appetizers I enjoy are the tempura green beans and the Korean bbq chicken skewers.
Would recommend avoiding the Caesar salad. The rest of the meal more than made up for it and I t’s not bad by any means, just not my favorite.
The wait, especially on weekends can be very long. With that said, they will text you when your table is ready so you can put your name on the list and then go to one of the nearby bars, making the wait much more manageable. Also, the wait is worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Sushi
Xenon Seuferling
Amazing service and atmosphere—our server especially was very attentive. The food was also amazing. We had the pork momos, pork belly skewers, the fire roll, and the special Christmas tree roll. Sat at the sushi bar and it was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Belly Skewers, Magic City Roll- Cream Cheese Tempura, Fire, Great Sushi
I got sick after eating a simple sushi roll. When I brought it to their attention, the man with a mustache and glasses—who seemed to be the owner—was rude and unhelpful, insisting that we still pay for the dish despite the fact that the fish had clearly made us ill. There was no understanding or accountability on his part, which was incredibly disappointing. I wouldn’t recommend this place to anyone. That said, our server was very kind and provided great service. Drinks were good
Edit: It’s almost comical how this place responds to every negative review with a defensive retort, rather than taking responsibility. This speaks volumes about the poor customer service from ownership. Instead of addressing the issue professionally, they resorted to blaming me for being “loud” and repeatedly saying “puke”—neither of which happened.
Had the situation been handled properly from the start, the issue could have been resolved without accusations. I didn’t “customize” my order—I simply substituted seared eel for spicy crab and removed cucumbers, none of which would have caused me to get sick. The server was kind and understanding, and would have gladly removed the item. However, the manager refused to do so, choosing instead to come to our table just to argue. This experience further confirms the lack of accountability and customer care at this establishment from management
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Sushi
Loved this place! Delicious sushi!
Atmosphere: 5
Food: 5
Service: 5
Love this place. The tempura green beans and Thai salad are my favorites. The service is always so good too.
Atmosphere: 5
Food: 5
Service: 5
Friendly vibe and atmosphere. Food was good, the Lemongrass skewers were solid, and sushi was fresh.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Great Sushi
Amazing food and service. Will definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Magic City Roll- Cream Cheese Tempura, Great Sushi
During my first visit to Bamboo on 2nd (my wife’s second visit), I enjoyed some good sushi, some fried green beans, and maybe the best ribs I’ve had in a decade or two, glazed in what I believe to have been Korean bbq flavors.
We were greeted and treated well by the host, who was obviously a professional and did a wonderful job accommodating us at the sushi bar despite a crowd.
The bartender, also busy, did a great job with customer service by taking a few extra moments with us and not dismissing us as soon as he could. I discovered a new craft beer that I really enjoyed.
Our server was very capable and did a good job describing a menu item that I had questions about.
Overall, I’d say that this is a go-to sushi spot for people that appreciate customer service and a welcoming environment.
Atmosphere: 5
Food: 5
Service: 5
The very best sushi I have ever had!!! My son took me there and said it was good. What an understatement! It was FANTASTIC!! I WILL DEFINITELY BE BACK!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Magic City Roll- Cream Cheese Tempura, Godzilla
Love the big red pivot door! The place is on the smaller side but still has a lot of seating options. I started with an off the menu item, seared hamachi ponzu. The yellow tail had such great flavor and the Serrano had a kick. The ponzu was on the thicker side, that I haven’t seen before but still the dish had great flavor. Then I had the flight. It comes with two pieces of salmon, tuna, and hamachi with their house yuzu sauce. It was good but I would have thought it had more flavor. The last thing I had was the Wham B’HAM. It was so yummy! A must try if you like seared salmon. The staff is friendly and you have different seating options. They have a huge bar top maybe seat around 18 people, sushi bar top maybe accommodate 10 people and then two high tops you can mix different groups together and then half booth and chair combos. The only sport they play would be college football. If that isn’t playing then the rest of the time it’s kung fu or Godzilla movies playing. I enjoyed the music playing it was all the place but songs I loved. The decoration takes you to a different place including the chairs they have.
Atmosphere: 5
Food: 5
Service: 5
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Momos, Pork Broth Ramen w Pork Belly
Very good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best sushi in all of Birmingham, I’m here every chance I get! If only they at least took to-go orders over the phone or offered online takeout🥹 I would eat here 5 nights every week minimum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Sushi
Definitely the best sushi and Ramen in bham
First Time Visitor. Great Atmosphere. The servers were very polite and Attentive. I started with The Seared Tuna Ponzo it was a great starter with a little kick because of the jalapeños. I ordered the Wham-BHam as my Main dish and I must say i was suprised it was very Good. Would definitely recommend while visiting Birmingham.
Atmosphere: 5
Food: 4
Service: 4
Probably my favorite restaurant in Birmingham. The sushi is awesome. I especially like the Nigiri options (Salmon, Tuna, Toro) and the Salmon Cream Crunch rolls.
The spicy pork momos are a must for an appetizer. I wouldn’t say I’m well-versed in dumplings but these are probably the best I’ve ever had. Other appetizers I enjoy are the tempura green beans and the Korean bbq chicken skewers.
Would recommend avoiding the Caesar salad. The rest of the meal more than made up for it and I t’s not bad by any means, just not my favorite.
The wait, especially on weekends can be very long. With that said, they will text you when your table is ready so you can put your name on the list and then go to one of the nearby bars, making the wait much more manageable. Also, the wait is worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Sushi
Amazing service and atmosphere—our server especially was very attentive. The food was also amazing. We had the pork momos, pork belly skewers, the fire roll, and the special Christmas tree roll. Sat at the sushi bar and it was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Belly Skewers, Magic City Roll- Cream Cheese Tempura, Fire, Great Sushi
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