The wings were very delicious and the place was very clean and the staff was very friendly and recommended.
Atmosphere: 5
Food: 5
Service: 5
Leyolan Tucker
Very nice ,clean ,and spacious.. Food was great and the waitress was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Traditional Wings
Guadalupe Mendez
Everything was good except the fact that our serve didn’t wanna serve us her name is holly we good there and sat then more people came and serve them first we had to ask them to serve us and we felt discriminated.
Atmosphere: 4
Food: 4
Service: 2
Heather Hall
Cameron was phenomenal!!! Excellent customer service skills!!! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
te f
This service was horrible, by far the worst i’ve ever had at a restaurant. I usually receive better service at mcdonald’s.To start it off once we got there our host, who did not introduce himself so i have no name unknowingly took us to a dirty table/booth and did not apologize.Once we got seated at our second table, a young lady by the name of trinity, who did not introduce herself ( got her name from her name tag) came and asked for drinks all was well until we got to ordering our food.We ordered the half & half traditional hot… We tried to substitute the slaw for fries but we couldn’t (and wasn’t informed). when the order came out it was NOT fresh and we had a extra thing of fries that was added onto the bill, we sent it all back & ordered a appetizer of nachos while we waited for our food to come back out (we didn’t receive them) but when we did the waiter avoided us for the rest of the night & we went directly through the manager. No Apologies or anything!!!I applaud the manager for taking the extra fries off the order but by far the customer service was ridiculous and i have never went to the extent to add a review but we couldn’t even enjoy our food because of the horrible service .
Atmosphere: 1
Food: 1
Service: 1
Lakeshia Oliver
This is by far one of the best reviews I've given out in a long time!!! First best staff ever!! Jada the hostess was so polite and helpful, down to the waitress (Carla) and waiter(sorry don't remember his name)we were the party of 25 on yesterday at 5pm. Thank you all for making my Mom's birthday great!!
Atmosphere: 4
Food: 3
Service: 5
draigcochhen
Terrible Takeout. I was there bang on time to collect and it was ready, but given it’s a less than 5 minute drive home, the food must have been standing there a while as it was cold. The lemon pepper dry rub on the traditional wings was either missing or tasteless. The honey mustard dressing for the boneless wings which was specified to be on the side was all over the wings so our kids wouldn’t touch them. The celery looked like it might just have been pulled from the ground as there was mud/dirt on them. Have always had good table service food at the BWW downtown but won’t be visiting the Hoover location again in any capacity.
Atmosphere: 3
Food: 1
Service: 3
Alejandro Bernal
Good place highly recommended ?
Atmosphere: 3
Service: 3
Theresa Craig
My food wasn't fresh and the chicken was extremely hard or overcooked.
Atmosphere: 4
Food: 1
Service: 5
toñito rock&roll
Don't buy anything until you try it, I'll give you
Love the food here especially the MargaritaKid-friendliness: For picky eaters there's many options to choose
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot, French Fries, Traditional Wings, Mozzarella Sticks
Vince
The food is always good when we come here, but for some reason no matter who we get as a server they never get the order right. It's got your typical b-dubs atmosphere. Obviously places like this rotate through staff pretty quick so it'll always be
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Garlic Parmesan Wings, French Fries, Traditional Wings
Brian Holt
The silverware was dirty and the table service was very lacking in terms of attentiveness and promptness.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Fried Pickles, Bacon Cheeseburger Combo, French Fries, Traditional Wings
Raul Olvera
Placed a pick up order for simple order of four different orders, got hung up on after the second order, did not seem apologetic.Got an order wrong and charging for extra fries when lunch combo comes with fries. Fries were cold had to reheat food.
Atmosphere: 1
Food: 1
Service: 1
Velma Booker
Excellent staff, our waitress was quick and fast with our order and food was hot and good!!!!Parking: Easy to find a parking spot!Kid-friendliness: Atmosphere was friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Traditional Wings
The wings were very delicious and the place was very clean and the staff was very friendly and recommended.
Atmosphere: 5
Food: 5
Service: 5
Very nice ,clean ,and spacious.. Food was great and the waitress was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Traditional Wings
Everything was good except the fact that our serve didn’t wanna serve us her name is holly we good there and sat then more people came and serve them first we had to ask them to serve us and we felt discriminated.
Atmosphere: 4
Food: 4
Service: 2
Cameron was phenomenal!!! Excellent customer service skills!!! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
This service was horrible, by far the worst i’ve ever had at a restaurant. I usually receive better service at mcdonald’s.To start it off once we got there our host, who did not introduce himself so i have no name unknowingly took us to a dirty table/booth and did not apologize.Once we got seated at our second table, a young lady by the name of trinity, who did not introduce herself ( got her name from her name tag) came and asked for drinks all was well until we got to ordering our food.We ordered the half & half traditional hot… We tried to substitute the slaw for fries but we couldn’t (and wasn’t informed). when the order came out it was NOT fresh and we had a extra thing of fries that was added onto the bill, we sent it all back & ordered a appetizer of nachos while we waited for our food to come back out (we didn’t receive them) but when we did the waiter avoided us for the rest of the night & we went directly through the manager. No Apologies or anything!!!I applaud the manager for taking the extra fries off the order but by far the customer service was ridiculous and i have never went to the extent to add a review but we couldn’t even enjoy our food because of the horrible service .
Atmosphere: 1
Food: 1
Service: 1
This is by far one of the best reviews I've given out in a long time!!! First best staff ever!! Jada the hostess was so polite and helpful, down to the waitress (Carla) and waiter(sorry don't remember his name)we were the party of 25 on yesterday at 5pm. Thank you all for making my Mom's birthday great!!
Atmosphere: 4
Food: 3
Service: 5
Terrible Takeout. I was there bang on time to collect and it was ready, but given it’s a less than 5 minute drive home, the food must have been standing there a while as it was cold. The lemon pepper dry rub on the traditional wings was either missing or tasteless. The honey mustard dressing for the boneless wings which was specified to be on the side was all over the wings so our kids wouldn’t touch them. The celery looked like it might just have been pulled from the ground as there was mud/dirt on them. Have always had good table service food at the BWW downtown but won’t be visiting the Hoover location again in any capacity.
Atmosphere: 3
Food: 1
Service: 3
Good place highly recommended ?
Atmosphere: 3
Service: 3
My food wasn't fresh and the chicken was extremely hard or overcooked.
Atmosphere: 4
Food: 1
Service: 5
Don't buy anything until you try it, I'll give you
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love the food here especially the MargaritaKid-friendliness: For picky eaters there's many options to choose
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot, French Fries, Traditional Wings, Mozzarella Sticks
The food is always good when we come here, but for some reason no matter who we get as a server they never get the order right. It's got your typical b-dubs atmosphere. Obviously places like this rotate through staff pretty quick so it'll always be
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Garlic Parmesan Wings, French Fries, Traditional Wings
The silverware was dirty and the table service was very lacking in terms of attentiveness and promptness.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Fried Pickles, Bacon Cheeseburger Combo, French Fries, Traditional Wings
Placed a pick up order for simple order of four different orders, got hung up on after the second order, did not seem apologetic.Got an order wrong and charging for extra fries when lunch combo comes with fries. Fries were cold had to reheat food.
Atmosphere: 1
Food: 1
Service: 1
Excellent staff, our waitress was quick and fast with our order and food was hot and good!!!!Parking: Easy to find a parking spot!Kid-friendliness: Atmosphere was friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Traditional Wings