A couple of days ago I went into Walmart to BK because I figured it would be faster than going to the restaurant's drive thru. I used the app for the Double whopper and fries and got home and had a regular whopper. Mostly mad at myself for trusting that it would be right.
Atmosphere: 4
Food: 2
Service: 4
Ines Montes Martinez
GoodParking: There is plenty of spaceKid-friendliness: Yes you can order food for childrenWheelchair accessibility: Yes there are
Atmosphere: 5
Food: 5
Service: 5
Keshia Byner
My daughter and I both ordered whopper meals. We pulled to the window and paid for the food. While waiting for our food we observed the girl bagging out food wiping her hands on her butt. We asked for someone else to handle our food. The manager with the grey hair come to the window and acted as if she didn’t see a problem. She pulled us down and said that she would get someone to wrap our food. To be honest I feel as though we received the same food. Definitely disappointed
Atmosphere: 1
Food: 4
Service: 1
sylvia clayton
Food is reheated in the microwave and hard as a brick. Terrible. They reheat everything. Don't ever eat here!!!!! Nasty!!!! Save your money!
Atmosphere: 1
Food: 1
Service: 1
Google user
I am actually thinking about calling the health department and have them come to this location at the Walmart. This was the worst Whopper that I have ever had in my life. The whopper is supposed to be flamed broiled. They did use the flame but they had it in some type of container. The young lady did have on gloves but she used her fingers and picked the meat up and let the grease drip onto the bread lettuce and over riped tomatoes an it was a soggy mess. I didn't have onions for some reason. I had just got off of a long flight and I was so hungry so I went there. I spent $11.75 because you had to have exact cash or a card. The chicken mc nuggets had an after taste that is still in my mouth. The fries were ok. As I sat in the restaurant I had to ask for another piece of bun because the bun was so soggy, I should have asked for two new buns but I digress. An older lady with matted grey braids walked back behind the counter. She gave me a dirty look as I was telling her (afterwards she asked me what I wanted) because at first she just gave me a crazy dirty look...Anyway ..I don't know what they are being taught at this location . It needs to be shut down. The floor in the cooking area looked like it had never been mopped since the place opened. The burger king sign was not on, I didn't even realize that it was inside the Walmart...I was embarrassed to have even tried to eat there. They are in violation of health regulations I am sure. I am definitely calling the Birmingham Health department ASAP. The food was obtrosis, this location has ruined the BK experience for me forever...A mystery shopper needs to go in there. I asked for salt and pepper and the older lady with the grey matted braids told me salt was on it...The whole sandwich was a soggy mess. I actually am going to call the corporate office as well. I might even dispute the charges on my credit card .. Telling people that they have to have exact change because they don't have any money is ridiculous. A little boy came in and he had $25.00. he was told to go out and get change. I have been eating whoppers every since they first came out... please close this store or do an inspection..
Wanda Robinson
I am actually thinking about calling the health department and have them come to this location at the Walmart. This was the worst Whopper that I have ever had in my life. The whopper is supposed to be flamed broiled. They did use the flame but they had it in some type of container. The young lady did have on gloves but she used her fingers and picked the meat up and let the grease drip onto the bread lettuce and over riped tomatoes an it was a soggy mess. I didn't have onions for some reason. I had just got off of a long flight and I was so hungry so I went there. I spent $11.75 because you had to have exact cash or a card. The chicken mc nuggets had an after taste that is still in my mouth. The fries were ok. As I sat in the restaurant I had to ask for another piece of bun because the bun was so soggy, I should have asked for two new buns but I digress. An older lady with matted grey braids walked back behind the counter. She gave me a dirty look as I was telling her (afterwards she asked me what I wanted) because at first she just gave me a crazy dirty look...Anyway ..I don't know what they are being taught at this location . It needs to be shut down. The floor in the cooking area looked like it had never been mopped since the place opened. The burger king sign was not on, I didn't even realize that it was inside the Walmart...I was embarrassed to have even tried to eat there. They are in violation of health regulations I am sure. I am definitely calling the Birmingham Health department ASAP. The food was obtrosis, this location has ruined the BK experience for me forever...A mystery shopper needs to go in there. I asked for salt and pepper and the older lady with the grey matted braids told me salt was on it...The whole sandwich was a soggy mess. I actually am going to call the corporate office as well. I might even dispute the charges on my credit card .. Telling people that they have to have exact change because they don't have any money is ridiculous. A little boy came in and he had $25.00. he was told to go out and get change. I have been eating whoppers every since they first came out... please close this store or do an inspection..
Food: 1
Service: 1
Rachel Harden
Drive thru service fast and accurate. Good food.
Alexis Black
Terrible service. Employees Will yell at you even when **they get the order wrong** and will continue to yell at you as you leave the restaurant. She refused to make my correct order. Do not eat there!
Edna Myers-Roper
Service has gotten much better in the past month. The lady that took my order at the window (had Susan Moore sweatshirt on) was kind and courteous. I had to wait for part of my order. Employee--Antonio brought it out and apologized for delay. They both displayed great customer service skills that day. Great job!
Patrick Goodwin
Sloooooooooooow! Plus the lady at the front was super unsanitary.
Waited in line for 15 minutes just to get my order taken, then another 15 just to get my food at the window. Pulled off and bread was extra hard and the drive thru lady had an attitude. 0/5 stars
Claudeo Davis
Very slow for fast food, two unqualified food preparers overwhelmed!
MËÅŃ BËÅŃ
Sloooooooooooow! Plus the lady at the front was super unsanitary.
James Pittman
Wanted to get lunch, however the doors were locked with people inside! Cars were wrapped around the building! Employees wouldn't tell us if they were open or not! Had to find another place to eat!!
Ivorie Crear
I think I'm done with fast food, cold food, bad attitudes
A couple of days ago I went into Walmart to BK because I figured it would be faster than going to the restaurant's drive thru. I used the app for the Double whopper and fries and got home and had a regular whopper. Mostly mad at myself for trusting that it would be right.
Atmosphere: 4
Food: 2
Service: 4
GoodParking: There is plenty of spaceKid-friendliness: Yes you can order food for childrenWheelchair accessibility: Yes there are
Atmosphere: 5
Food: 5
Service: 5
My daughter and I both ordered whopper meals. We pulled to the window and paid for the food. While waiting for our food we observed the girl bagging out food wiping her hands on her butt. We asked for someone else to handle our food. The manager with the grey hair come to the window and acted as if she didn’t see a problem. She pulled us down and said that she would get someone to wrap our food. To be honest I feel as though we received the same food. Definitely disappointed
Atmosphere: 1
Food: 4
Service: 1
Food is reheated in the microwave and hard as a brick. Terrible. They reheat everything. Don't ever eat here!!!!! Nasty!!!! Save your money!
Atmosphere: 1
Food: 1
Service: 1
I am actually thinking about calling the health department and have them come to this location at the Walmart. This was the worst Whopper that I have ever had in my life. The whopper is supposed to be flamed broiled. They did use the flame but they had it in some type of container. The young lady did have on gloves but she used her fingers and picked the meat up and let the grease drip onto the bread lettuce and over riped tomatoes an it was a soggy mess. I didn't have onions for some reason. I had just got off of a long flight and I was so hungry so I went there. I spent $11.75 because you had to have exact cash or a card. The chicken mc nuggets had an after taste that is still in my mouth. The fries were ok. As I sat in the restaurant I had to ask for another piece of bun because the bun was so soggy, I should have asked for two new buns but I digress. An older lady with matted grey braids walked back behind the counter. She gave me a dirty look as I was telling her (afterwards she asked me what I wanted) because at first she just gave me a crazy dirty look...Anyway ..I don't know what they are being taught at this location . It needs to be shut down. The floor in the cooking area looked like it had never been mopped since the place opened. The burger king sign was not on, I didn't even realize that it was inside the Walmart...I was embarrassed to have even tried to eat there. They are in violation of health regulations I am sure. I am definitely calling the Birmingham Health department ASAP. The food was obtrosis, this location has ruined the BK experience for me forever...A mystery shopper needs to go in there. I asked for salt and pepper and the older lady with the grey matted braids told me salt was on it...The whole sandwich was a soggy mess. I actually am going to call the corporate office as well. I might even dispute the charges on my credit card .. Telling people that they have to have exact change because they don't have any money is ridiculous. A little boy came in and he had $25.00. he was told to go out and get change. I have been eating whoppers every since they first came out... please close this store or do an inspection..
I am actually thinking about calling the health department and have them come to this location at the Walmart. This was the worst Whopper that I have ever had in my life. The whopper is supposed to be flamed broiled. They did use the flame but they had it in some type of container. The young lady did have on gloves but she used her fingers and picked the meat up and let the grease drip onto the bread lettuce and over riped tomatoes an it was a soggy mess. I didn't have onions for some reason. I had just got off of a long flight and I was so hungry so I went there. I spent $11.75 because you had to have exact cash or a card. The chicken mc nuggets had an after taste that is still in my mouth. The fries were ok. As I sat in the restaurant I had to ask for another piece of bun because the bun was so soggy, I should have asked for two new buns but I digress. An older lady with matted grey braids walked back behind the counter. She gave me a dirty look as I was telling her (afterwards she asked me what I wanted) because at first she just gave me a crazy dirty look...Anyway ..I don't know what they are being taught at this location . It needs to be shut down. The floor in the cooking area looked like it had never been mopped since the place opened. The burger king sign was not on, I didn't even realize that it was inside the Walmart...I was embarrassed to have even tried to eat there. They are in violation of health regulations I am sure. I am definitely calling the Birmingham Health department ASAP. The food was obtrosis, this location has ruined the BK experience for me forever...A mystery shopper needs to go in there. I asked for salt and pepper and the older lady with the grey matted braids told me salt was on it...The whole sandwich was a soggy mess. I actually am going to call the corporate office as well. I might even dispute the charges on my credit card .. Telling people that they have to have exact change because they don't have any money is ridiculous. A little boy came in and he had $25.00. he was told to go out and get change. I have been eating whoppers every since they first came out... please close this store or do an inspection..
Food: 1
Service: 1
Drive thru service fast and accurate. Good food.
Terrible service. Employees Will yell at you even when **they get the order wrong** and will continue to yell at you as you leave the restaurant. She refused to make my correct order. Do not eat there!
Service has gotten much better in the past month. The lady that took my order at the window (had Susan Moore sweatshirt on) was kind and courteous. I had to wait for part of my order. Employee--Antonio brought it out and apologized for delay. They both displayed great customer service skills that day. Great job!
Sloooooooooooow! Plus the lady at the front was super unsanitary.
Restaurantji Recommends
Waited in line for 15 minutes just to get my order taken, then another 15 just to get my food at the window. Pulled off and bread was extra hard and the drive thru lady had an attitude. 0/5 stars
Very slow for fast food, two unqualified food preparers overwhelmed!
Sloooooooooooow! Plus the lady at the front was super unsanitary.
Wanted to get lunch, however the doors were locked with people inside! Cars were wrapped around the building! Employees wouldn't tell us if they were open or not! Had to find another place to eat!!
I think I'm done with fast food, cold food, bad attitudes