Burger King
9528 Parkway E, Birmingham
(205) 838-8255
Recent Reviews
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Never get a order right. Charged me for cheese I didn't get. The small meal the same price ad the medium. Please do better, yall be messing up my lunch breaks.
This place is DIRTY. The people are really slow and don't even care.
Atmosphere: 1
Food: 4
Service: 3
I only gave it 3 stars because the food was good both times I went. However, the manager (dark skinned older woman with gray locs) is extremely rude and condescending to her team. She yells at them and snaps at them in front of everyone. This was my second time coming to this location and it was the same both times. Another customer asked her to be patient with who was clearly a newer worker. The manager replied with "I don't have patience", in the most condescending way in front of us. It was very hard to watch! She is NOT a good leader in any sense of the word.
The lady was mad and had an attitude but we got our food.
Atmosphere: 1
Service: 1
They can not make a Whooper correctly. Never mind having it made your way, how about just the "normal way "
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Whopper
Can't hardly find a decent burger king. This location was nice
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings
Very bad service, the workers treat them very badly.
Atmosphere: 1
Food: 1
Service: 1
Sat in drive through for 10 minutes behind only one car, once we got to order screen I was told to wait and waited another 5 minutes.. once at drive through window I was asked what I ordered again.. waited there for about 5 minutes to be told to pull around to have food brought out. Waited another 5 minutes got food but they forgot my child's meal.. he was in car crying.. I had to go in and wait another 5 minutes. I have worked in the service industry for over 15 years and this is unacceptable! The place was not busy which makes it worse.. will not be going back to this location.
Atmosphere: 1
Food: 3
Service: 1
Whopper was good
Atmosphere: 5
Food: 5
Service: 5
Because of the fast food restaurants where I'm from I've learned to not expect anything and just be happy if I get food that's edible, so I wasn't expecting much from this Burger King but to my surprise they showed me that customer service is still important to some employees. They were super nice and the food was hot and really good!! What surprised me the most was it was almost closing time when I stop by and that's when most places give you an attitude and your lucky to even get food at all but they actually went out of there way to make me hot fries, I couldn't believe it. Sometimes just being
nice and acting like you actually care can change someone's entire day. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The lady with gray dreads and beard is very rude every time I come to this location EVERY TIME!!!!! New manager
Atmosphere: 1
Food: 1
Service: 1
bad customer service I wanted a meal and she jaded me a cole and sandwich with no fries. I don't recommend !
Food was good and freshly prepared.
Atmosphere: 3
Food: 4
Service: 3
We don't speak much English, the staff treated us very well and helped us with the order (the only bad thing is that they don't have attractive toys for children, they had outdated toys), the rest was excellent.
Atmosphere: 5
Food: 5
Service: 5
Manager is super rude to customers and the workers ! I do not recommend going here or even working here if u do not fight or let people talk to you any kind of way !
Atmosphere: 1
Food: 4
Service: 1
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