Captain D's
7718 Crestwood Blvd, Birmingham
(205) 956-1200
Recent Reviews
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Most tables needed cleaned and they had just opened. Otherwise, all was đ
The customer service and the food was very good. Will be going back.
Today Tuesday the 24th of June at 3:56 I pulled off because the cashier was very rude. I requested my food and she told me very abruptly my total and to pull around. I wasn't done ordering. I politely asked to order something else and she responded rudely by saying YEAH, GO HEAD. Not go ahead BTW. I didn't want to deal with the rudeness so I left. She has such a bad attitude that no one would make an effort to come back for the service.
I waited about 5-10 minutes in the drive thru!!! I was upset at first but I was greeted with a smile at the window and great southern hospitality from BertaâŠ
It was okay. I did enjoy the humorous cashier.
Love their food
Never got waited on in Drive Thru was told to wait a minute but after 10 minutes I left.
As shown in the picture, the hot food placed in these containers tends to melt the surface of the plastic. You can imagine the potential impact this has on the food itself, and I leave the judgment to you. When hot food comes into direct contact with the plastic and causes it to melt and stick to the food, what health issues could this potentially create for us? I believe it would be much better if a protective liner were placed at the bottom of these containers to prevent this issue and avoid the mixing of plastic material with the food.
On a separate note, the staff at this restaurant are respectful and courteous, but I believe the customer service experience could be improved further. Speaking to customers in a gentler tone and listening to their orders more patiently would make a significant difference. This would be especially helpful for customers who are elderly or not fluent in English. Thank you for your attention to these suggestions.
It was bad! Food was cold fish
greasy fries no no okra burnt green beans they could have given me a cup full. And that was $13. I was the only one in line and had to wait. For that đ
Food: 1
Service: 3
Everybody was so nice and friendly respectful and polite
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was okay. The staff was professional and service was good.
Parking: There is never a problem with parking here.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Giant Fish Sandwich, Loaded Baked Potato, Coleslaw
I recently had the pleasure of dining at Captain Dâs, and it was an absolutely wonderful experience from start to finish. From the moment I walked in, I was met with a warm and inviting atmosphere that made me feel right at home.
The highlight of my visit was the incredible lady behind the counter. She was so kind and helpful, going above and beyond to make sure I had everything I needed. She patiently explained the menu, offered great recommendations, and even checked in to see if everything was to my liking. Her friendliness and genuine care made a huge impression on meâitâs rare to find customer service this good!
As for the food, it was absolutely fantastic, as always. The golden, crispy fish was cooked to perfection, the hush puppies were fluffy and flavorful, and the coleslaw was the perfect balance of tangy and sweet. Every bite was fresh, hot, and delicious. Captain Dâs consistently delivers quality meals, and itâs clear they take pride in every dish.
I highly recommend Captain Dâs to anyone who hasnât tried it yet. Whether youâre a fan of seafood or just looking for a great meal served by wonderful people, this is the place to go. I canât wait to return for another great dining experience.
Five stars for the amazing food, the kind staff, and the consistently excellent experienceâCaptain Dâs is a must-visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw
I had to wait for fresh fish but my fries, shrimp & hush puppies was not fresh. If I had to wait, all my food should've been fresh!
Atmosphere: 3
Food: 3
Service: 2
Good food and service, but extremely slow.
Atmosphere: 5
Food: 4
Service: 2
Best Capt
Atmosphere: 5
Food: 5
Service: 5
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