This is my 3rd time attempting to eat at Captain D's in the last 3 weeks and being refused service. This particular time I arrived at 9:06 pm and was asked on the drive through speaker if I was paying with cash or card. I told him card and he said that they're only taking cash. (This is the same excuse they gave me the last 2 visits). Does the card machine only shut down on night shift? I had cash ready so I told him that I would pay in cash and he told me that they didn't have any fish. I understand running out of food close to closing time but they advertise that they do not close until 10. I pulled up to the drive through window and asked to speak to the manager and the manager also said that they were out of not just fish but ALL food and if I wanted something I had to wait 35 to 40 minutes for fish that takes 5 minutes to cook. (I know because I worked at this same location). This is my last time attempting to spend my money at this establish. Go somewhere else if you are looking for a fast food experience.
Atmosphere: 1
Food: 1
Service: 1
Jason Penny
After 25 minutes and still 2 people waiting on their food in front of me, I asked for a refund and left...and then the worker wanted me to throw my drink from the combo away..if it hadn't been flat af I would've just walked out it with...but since it was I just left it sitting on the counter....
Auderia Love
Worst people I have ever seen!!! 25 min and still waiting. No one bothered to say what was taking so long. 2 other people still waiting in front of me and we were waiting for 25 minutes!!! I walked out. These people need some training in customer service.
Atmosphere: 1
Food: 1
Service: 1
DeShunda G
Restaurant is clean. Staff is pleasant. Affordable. I recommend the chicken tenders and butterfly shrimp. Thanks so much!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, 4 Piece Chicken Meal
Charles Long
Parking: There are plenty of parking spaces available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Batter Dipped Fish Meal, French Fries
Kisha Harris Randle (Kee Kee)
I Love Captain D's. They Have The Best Fish With A Taste That Just Melt In Your Mouth. #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Batter Dipped Fish Meal, French Fries, Cheesecake, Loaded Baked Potato, Southern Style Whitefish, Oreo Cookies & Cream Cheesecake, Mozzarella Sticks, Fried Okra, Gallon of Tea, Cajun Catfish Sandwich
NyKisha Harris Randle (Kee Kee)
I Love Captain D's. They Have The Best Fish With A Taste That Just Melt In Your Mouth. #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mozzarella Sticks, Fried Okra, Gallon of Tea, Cajun Catfish Sandwich
Barbie Smith
Food was not hot. Fish was not good. Shrimp was ok, just not at all hot.
Atmosphere: 4
Food: 3
Service: 5
gary wright
Good service food and workers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Family Meal, Corn on the Cob
Best steamed broccoli ever.
Atmosphere: 5
Food: 5
Service: 5
This is my 3rd time attempting to eat at Captain D's in the last 3 weeks and being refused service. This particular time I arrived at 9:06 pm and was asked on the drive through speaker if I was paying with cash or card. I told him card and he said that they're only taking cash. (This is the same excuse they gave me the last 2 visits). Does the card machine only shut down on night shift? I had cash ready so I told him that I would pay in cash and he told me that they didn't have any fish. I understand running out of food close to closing time but they advertise that they do not close until 10. I pulled up to the drive through window and asked to speak to the manager and the manager also said that they were out of not just fish but ALL food and if I wanted something I had to wait 35 to 40 minutes for fish that takes 5 minutes to cook. (I know because I worked at this same location). This is my last time attempting to spend my money at this establish. Go somewhere else if you are looking for a fast food experience.
Atmosphere: 1
Food: 1
Service: 1
After 25 minutes and still 2 people waiting on their food in front of me, I asked for a refund and left...and then the worker wanted me to throw my drink from the combo away..if it hadn't been flat af I would've just walked out it with...but since it was I just left it sitting on the counter....
Worst people I have ever seen!!! 25 min and still waiting. No one bothered to say what was taking so long. 2 other people still waiting in front of me and we were waiting for 25 minutes!!! I walked out. These people need some training in customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurant is clean. Staff is pleasant. Affordable. I recommend the chicken tenders and butterfly shrimp. Thanks so much!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, 4 Piece Chicken Meal
Parking: There are plenty of parking spaces available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Batter Dipped Fish Meal, French Fries
I Love Captain D's. They Have The Best Fish With A Taste That Just Melt In Your Mouth. #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Batter Dipped Fish Meal, French Fries, Cheesecake, Loaded Baked Potato, Southern Style Whitefish, Oreo Cookies & Cream Cheesecake, Mozzarella Sticks, Fried Okra, Gallon of Tea, Cajun Catfish Sandwich
I Love Captain D's. They Have The Best Fish With A Taste That Just Melt In Your Mouth. #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mozzarella Sticks, Fried Okra, Gallon of Tea, Cajun Catfish Sandwich
Food was not hot. Fish was not good. Shrimp was ok, just not at all hot.
Atmosphere: 4
Food: 3
Service: 5
Good service food and workers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Family Meal, Corn on the Cob
Restaurantji Recommends
It was Saturday night so yes they were short staffed but still managed to keep things moving. Not a long wait for food. They did a good job
Atmosphere: 5
Food: 5
Service: 5
It is expensive and slow
Atmosphere: 2
Food: 3
Service: 2
30 minutes for a ten piece, I was the only customer at the time and 6 inside and 5 drive thru were made before I received my order.
Atmosphere: 3
Food: 1
Service: 1
Very rude cook & manager! White lady manager acted as if she was scared of employees!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Fries, 2 Piece Fish & 6 Piece Butterfly Shrimp, Fish and Fries, Hush Puppies
The food was terrible and the people who were serving the food had a nasty attitude.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Grilled Shrimp Salad, Gallon of Sweet Tea
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