Chick-fil-A

625 19th St S, Birmingham
(205) 502-7005

Recent Reviews

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Matt Light

They have their own schedule. We all know not open on Sundays for our Savior Christ but this one isn't open on some Mondays,Saturdays.......... maybe for other religions?

Atmosphere: 1

Food: 3

Service: 1

Jordan Parker

The rudest employees of any Chick-fil-A I’ve ever been too. Professionalism is an understatement. They need to be shutdown till they can get new workers. Takes over 20 minutes just to get food. All away round RUDE & HATFUL attitudes!

Atmosphere: 1

Food: 1

Service: 1

Fly Girlz

PLEASE BEWARE! This location is rat infested, I recently had the worst experience working with this store. They have caught several large rats coming from under the cashier counter and also in the freezer.

This is so bad because they are feeding doctors, nurses and patients this food that rats are eating off of. I just left out an told a nurse there that rats were sitting on top of the bread in the kitchen area. The nurse replied and said "omg me and my coworkers get sick everytime we eat there " this is a serious problem and district manager Mario doesn't care. Employees have witnessed him catching up 6 rats at a time with HIS BARE HANDS! Please report this to the health department so that they are shut down asap.

Atmosphere: 1

Food: 1

Service: 1

JMS PROP

I was at the UAB location and found a large bug on my chicken sandwich. I was so outdone and in disbelief thinking this is Chick Fil A why is there a bug on my sandwich. The staff did refund my money and apologized for the situation which was appreciated. They tried to offer me free food but by that point I had loss my appetite so I turned it down.

Atmosphere: 3

Food: 1

Service: 2

Matt B

Had a credit card issue. Team was super nice, got the manager, who helped me sort it out quickly. Food was excellent, as expected.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Sandwich

Bill Boswell

I am Currently in the UAB heart transfer wing awaiting a new heart. All I wanted from Chic fl-A was simple milkshake. When ordering, she was treated very rude by the staff with lack of respect as a customer. This is the second time this has happened to her during our stay. My wife was being very patient as possible during this event and did not complain. This will be last time she will visit at this location. Very unprofessional for such a repeatable co.

Atmosphere: 3

Food: 2

Service: 1

Katelyn Parker

loved it

Atmosphere: 5

Food: 5

Service: 5

samuel windham

Rude. That's all I can say

Atmosphere: 2

Food: 4

Service: 2

Nina Rainey

My husband was in the hospital for 9 days ,cafeteria food gets boring so I would walk it seems like a mile to the chic Fila to get nuggets and milkshake. Yesterday they didn't have milkshakes, today Desiree brought me 2 shakes to my husband's room. Now that's what I call service. Thanks to you Desiree, now my fav fast food employee. Have a blessed day Desiree. And the manager too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Deluxe Sandwich

Daniel Garcia

Great service. Fast. It's really improved from before

Atmosphere: 4

Food: 5

Service: 5

Emma Hines

People were pleasant and friendly. service was good. sandwich was not up to their usual standards. Cheese was no melted and I had to pull up to the waiting area. If I have to wait the Cheese should have been melted.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich

Alyssa

Employees are great but it appears management has been continuously dropping the ball on ordering supplies. It has been months since they've had a proper supply of cups. It's ridiculous to pay full price of a combo and not be provided the drink that's suppose to be included.

Atmosphere: 5

Food: 3

Service: 4

Donna Purvis

This isn’t your usual Chick Filet, often times the staff are rude, out of basic menu items, today they were out of cups so there was a sign posted “we don’t have ANY Drinks! “ We found out they were out of cups, it is now lunch rush and the manager has left to find some cups.

The environment isn’t clean, service very slow.
I find it hard to believe the corporate Chick Filet allows this store to continue running like this.

Atmosphere: 1

Food: 2

Service: 1

honakerm

This isn't your typical Chil-fil-A. The food wasn't as good as most locations, and the service was definitely below corporate standards. I was greeted by, What's your name! The spicy chicken sandwich was sorta greasy.

The location was in the hospital food court, and next time, I'll skip it and wait for a traditional styled Chik-fil-A.

Not terrible, but not the same.

Atmosphere: 2

Food: 3

Service: 2

Shannon Adkins

Walked all the way no tea no spicy chicken no milk shake why be open if you only have fries and nuggets

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