Chick-fil-A

2000 Highland Ave, Birmingham
(205) 930-8000

Recent Reviews

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Ron

I have mixed feelings about this location. The food was as good as always, but it was quite evident. The staff appears to be under-trained. I have never encountered an employee at Chick-fil-A who responded with a simple “ yeah.” Additionally, other employees were standing around the counter, engaged in conversation and laughter, which seemed quite casual. While I was not unhappy with the restaurant, it does not provide the same atmosphere that I am accustomed to.

Atmosphere: 4

Food: 5

Service: 3

marcus allen

It's Chiklis fil a

Atmosphere: 5

Food: 5

Service: 5

George Preussel

There is no indoor play place as described on the website. It has been turned into offices. Everyone was nice but not the high bar standard seen at most Chick Fil As across the country. Maybe it's location is an issue.

Atmosphere: 4

Food: 4

Service: 4

Demondrae Douglas

Five stars all across the board My only caveat is that they lack a drive-thru other than that service and food is always excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Chicken Sandwich Combo

Georgia Trammell

I don’t think I have ever had a bad experience with Chick-fil-A and I appreciate how kind and considerate everyone always is, I appreciate the fact that before I leave I am always encouraged with “God bless you” “Jesus loves you” and even when I am having a hard day I have been told “I will be praying for you”… those words may not seem like much to some but they are always uplifting to me and I am grateful for the faith filled atmosphere!!

Atmosphere: 5

Food: 5

Service: 5

fineapple

Terrible. Disappointing. Lack of Customer Service People have been saying this location is going downhill and they will never return and today I see why. Long wait times just for them to not give me the item that was offered as a free treat. The food seemed like it was thrown together and missing dipping sauce. This place could use new management. The employee said my name handed me my items and turned away. I won’t bother coming back. I hope this location turns around soon as it gets high traffic.

Food: 3

Service: 1

Jack Shaw

After almost 30 minutes of me sitting in a curbside spot, I went in to see 4 employees doing nothing behind the counter while my food sat there behind them getting cold. Worst cfa I’ve ever been to. Worst employees I’ve ever experienced. Not to mention it was an order of two meals at 2:45 in the afternoon. Good luck.

Atmosphere: 1

Food: 2

Service: 1

Renaldo Dorsey

Prompt, courteous service

Atmosphere: 5

Food: 5

Service: 5

zahara blu

Food always hot, and quick

Atmosphere: 5

Food: 5

Service: 5

T Hall

Always hot and fresh!

Atmosphere: 5

Food: 5

Service: 5

Jessica Sheehan

Always a pleasure for these guys to serve you!😊

Atmosphere: 5

Food: 5

Service: 5

Nekeisha Gaines

Great!!!

Atmosphere: 5

Food: 5

Service: 5

Lynn Malone

An item was missing from my order, I received the wrong drink, my fries were hard, the staff was not friendly and the lobby was unkempt. This is very unlike the reputation that is Chick-fil-A.

Atmosphere: 1

Food: 2

Service: 2

Anna Grace Breedlove

This is the worst Chick-fil-A in the state. The employees are rude, they constantly mess up people’s orders and when customers like myself walk back in to try and get an exchange for what they actually paid for and is on the receipt, the employees act like the customers are the problem. Do not waste your time or money here.

Atmosphere: 1

Food: 1

Service: 1

TAYLOR C

Oh Olivia, how did you ever end up in management at a place like Chik Fil A? Truett Kathy would absolutely be rolling in his grave to know such incompetence existed in his management team. Instead of a nice warm greeting and making my visit a pleasure you nearly jumped the counter at the thought of giving me change for 50 cents even though I had just spent 15$… when I offered to make a cash purchase you then snarled at me and refused me service. Keep in mind I am a regular loyal customer and have never had an issue after spending my money there but today you just made it memorable in the nastiest way possible. Not that it matters but as a close friend to Andrew, and former employee of Truetts in Fayeteville, GA I’m not sure Andrew would be very pleased either to know this is how you represent his brand. I pray that you find a more suitable job perhaps at The Circle K down the road where you would fit right in with your aggressive and rude demeanor. I never thought I’d see the day but today I can tell you that I have lost faith in Gods Chicken….

Atmosphere: 4

Food: 2

Service: 1

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