Chick-fil-A

Usually Chic filet is awesome. However the location at the airport in Birmingham is absolutely horrible. I don’t even know why the employees work here . They could care less. Chic filet should close it down if they are not gonna put the effort in.

Atmosphere: 1

Food: 1

Service: 1

The biscuits here were horrible!! It tasted rancid which made the chicken Patty taste horrible. If you throw away 2 chicken biscuits that you paid 15 dollars for then you know it was bad. This location is very subpar!! Do not waste your money!!

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Sandwich

They added new order taking kiosks and somehow it made it even slower. Just a giant crowd of people waiting around for their food.

Messed up my order. Didn’t get any sauces. Ordered no pickles on my sandwich and guess what I got?

Atmosphere: 2

Food: 4

Service: 1

Did not open on time, employees were around but intentionally avoiding the line and gave no updates. Wasted over 20 minutes waiting in line.

Service: 1

Diamond went above & beyond to give great service with a smile & a great attitude!

Food: 5

Service: 5

I love the service of Chick-fil-A but this place at airport is rude and very careless about their customers. I’m surprised the corporation allows this store to be open because every other location is very service oriented.

Atmosphere: 1

Food: 5

Service: 1

Sadly the worst chick fila experience. The employees here simply do not care which is so unusual. Want to wait 18 minutes for a sandwich and fries? This is the chick fila for you.

Food: 3

Service: 1

I like Chick-fil-A and have always had a good service and meals.

This location is a complete disappointment, the team is not motivated to do their job and somewhat combative.

Disappointing

Atmosphere: 1

Service: 1

Absolutely horrible. Over 45 minutes to serve a limited breakfast menu for only 5 people. Rude staff with no updates on anything and people having to run to gates because nothing was prepared or ready. Please just replace this with a dunkin’ donuts already.

Atmosphere: 1

Food: 1

Service: 1

They’ve got the order wrong. Instead of a fried chicken sandwich I have gotten a grilled one. Also smelled like someone was smoking pot. Could maybe have impacted the employee who took my order…

Atmosphere: 2

Food: 2

Service: 1

My deluxe chicken sandwich was hot, the cheese was melted and gooey and you could actually taste the tomatoes. It was delicious!

Food: 5

I fly out of Birmingham every week and I have to know why this Chick-fil-A is different from any other. No hurry to get you your food, no good morning and thank you. And it's in the airport! Just a bunch of lolligagging.

Atmosphere: 1

Food: 4

Service: 1

Morning team is extremely slow. I had to leave without my food along with others in order to catch flights after waiting over 15 minutes for a chicken biscuit.

Service: 1

Slow service with a short line. Thought you paid Chick-fil-A prices for fast, happy service? Guess not.

Service: 1