Chick-fil-A
4620 US-280, Birmingham
(205) 995-9925
Recent Reviews
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Always exactly what you expect. Great food and very friendly people.
Atmosphere: 5
Food: 5
Service: 5
Another good location with good quality
Atmosphere: 4
Food: 4
Service: 5
I decided to give Chick-fil-A another try today, and the entire experience was excellent. Unlike many fast-food places where service feels rushed or distracted, Chick-fil-A’s staff provided attentive, personal service and were genuinely helpful with questions and requests. The food was outstanding—especially the chicken strips, which were large, juicy, and far better than I expected. I left completely satisfied, with zero buyer’s remorse, and honestly didn’t mind the price because the quality and service were worth it. Overall, a fantastic visit.
Whoever runs this company is a genius. Other fast food chains have service and product that is quickly becoming crap. Chic fil a for the win.
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order. Both of my milkshakes were made wrong. The French fries were dry and lacked salt. They left out all the sauce I ordered for three people. My spicy chicken sandwich was good and fresh. The friendliness of the employees is what gave my review a 3 instead of 2. I wouldn't come back based off this experience
Atmosphere: 4
Food: 2
Service: 3
Update:
CFA reached out to me directly and resolved the issue. They were very apologetic and made things right, which I truly appreciate. I’m grateful for the follow-up and the effort they made to correct the situation. Thank you to the team for taking the time to address my concerns and ensure a better experience moving forward.😊
I placed a mobile order through the app and was supposed to receive a free Auburn cup, as stated on CFA’s website—mobile orders qualified for the promotion. My mother also placed an order and went to pick up both hers and mine. However, the employee at the window only gave her one cup. When she asked about the second cup, he was dismissive and told her she could not receive another one.
She explained that we met the stated qualifications, but instead of assisting her, he was rude and continued to argue. Ultimately, he refused to provide the additional cup we earned.
This experience left me feeling disrespected, and I can’t help but believe race played a role in how we were treated. Because of this encounter, I am strongly considering boycotting CFA and encouraging others to do the same. For a company that promotes Christian values, the behavior displayed by this employee was anything but Christian.
Food: 5
Service: 5
27 dollars for two lousy combo meals horrible service
Atmosphere: 1
Food: 1
Service: 1
The food was horrible the bread fell apart no mayo
Atmosphere: 1
Food: 1
Service: 1
Great tasty food for a great price!
Atmosphere: 5
Food: 5
Service: 5
Very clean and great service
Atmosphere: 5
Food: 5
Service: 5
Forgot my sauces..
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Always a good experience.
Atmosphere: 5
Food: 5
Service: 5
Great service, food, and the facility was spotless
Atmosphere: 5
Food: 5
Service: 5
Place is always busy
Atmosphere: 4
Food: 5
Service: 5
The last 2 times I have gone here they gave me the incorrect order in the drive thru without a receipt.
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