Chipotle Mexican Grill

300 20th St S, Birmingham
(205) 326-8572

Recent Reviews

Austin Smith

I honestly don't know why this had such low ratings it was amazing some of the best chipotle steak I've had in a while because we all know some places can be hit or miss

Atmosphere: 5

Food: 5

Service: 5

Rachel Fuller

Terrible service and laughably small meat portions compared to other locations. I’d rather not eat than go here again.

Atmosphere: 1

Food: 1

Service: 1

Sam Tour

By far the worst chipotle I've ever been to (and I go to other chipotles very often). I asked (and paid) for double chicken and was given less than every other chipotle would give for a normal (non-double) portion. Also the store was physically disgusting. Looked like it hasn't been cleaned in months.

Atmosphere: 1

Food: 1

Service: 1

Austin T

I am on the road a lot And have ate at just about every chipotle in Alabama multiple times But this chipotle is by far the worst when it comes too every aspect of how a business should be Its filthy the employees standing around on the phone the glass on the food isle you can barley see through it there is an employees kid running around the dining area it took 20 minutes too make a Chipotle bowl this place makes the name chipotle look terrible I will never eat here again

Atmosphere: 1

Food: 1

Service: 1

Genevieve Richardson

Floor and dining area is filthy, cashier on her personal phone, not a thank you nor a smile and they wonder why a tip is not given The guy fixing my bowl was working by himself and was polite even with a long line. The hot table needs to wiped off every so often.

Atmosphere: 2

Food: 5

Service: 2

Alisha Bryant

get some need workers

Service: 1

sheron ball

I was a good experience!! They were extremely busy but very polite.Parking: Paid Street parking but free after 5pmKid-friendliness: They do have a kids menu

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pinto Beans, Queso

Andrew Schilinski

Just moved to the area and was craving chipotle. Haven’t had it in a couple of years. From the customer service to the food this was place 1 star at best. Will not be back.

Atmosphere: 1

Food: 1

Service: 1

Peter Kitchen

Pretty good Chipotle! Service was good and the food was on par for Chipotle quality.

Atmosphere: 4

Food: 4

Service: 5

Anna Rose

Workers are just standing around on their phone, not taking customers orders or ringing up those who are waiting to be checked out. There was only one person doing his job correctly but even he didn’t give me utensils with my order. Lazy workers. Very messy work environment.

Atmosphere: 1

Service: 2

it_ alexanderthegreat

They are short staffed so the experience on night shift was

Atmosphere: 3

Food: 3

Service: 3

D

Staff seemed irritated I was there. They were throwing an insane amount of side ingredients in overpowering the food and making it gross. I paid $47 for 3 burritos and my kids wouldn't eat the food. Poorly managed location that needs retraining.

Atmosphere: 1

Food: 2

Service: 1

Tyler Gray

Never come here. The service is slow. They’re out of multiple ingredients often. I’ve given this location multiple chances and they’ve disappointed me every time. Avoid this location at all costs.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

james jacobs

Love the food. Once you out everything in the bowl, it's huge. I love it! Burritos are huge too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Vegetarian Salad Bowl, Pinto Beans, Quesadilla, Vegan Bowl

wykinia kelly

This location NEVER EVER have vinaigrette!! What’s the problem? The food taste better with vinaigrette!! Y’all need to get it

Atmosphere: 1

Food: 1

Service: 1

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