When I say this experience has been the best! From Mrs. Makayla at the front desk assisting us with the best customer service to the great food! The service, atmosphere, and food was admirable! I’m not sure what other guest are experiencing but my children and myself had the best time! Not to mention the new jump park installed! Chuck e Cheese y’all have been great since I was a child and still is! Special thanks to Makayla she is a sweet heart and hard working ❤️
Atmosphere: 5
Food: 5
Service: 5
Wally Armstrong
It's really good for kids and the family as well. The point system is not really that great compared to the other locations nearby. Its no longer animated they play videos now. Some of the employees have games and one on one time for special events.
Atmosphere: 5
Food: 5
Service: 5
Brian Umble
Where a kid can be a kid. Adults too...
Atmosphere: 5
Food: 5
Service: 5
Kenyatta Davis
Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Compass20330503628
My grandson's Birthday party was Feb 15th. I found it RIDICULOUS that adults had to purchase a small PAPER cup for $3.00 each in order to drink WATER!!! The pizza was 15 min late in being delivered to the table which cut our party time short. Also the last 2 pizzas were stone cold. For what my daughter in law paid, I feel paper cups should be provided free of charge for adults. What a rip off. We will not be back.
Ashley JustMe
Horrible experience. They charge you all this money for horrible service, very small slices of pizza, no cups (gotta pay extra) very limited games when you have sooo many people in there. The ticket blaster barely had tickets. Only one line to get a prize before you leave. The barely wanted chuck e out with the kids. The workers barely wanted to work their attitudes were horrible. If you going to put a trampoline this inside at least make it free for the party people we already spending a lot of money. You only get one pitcher that's filled with more ice than juice. I'll never come back here and if I were you I wouldn't waste my money coming here either. Oh yea they also didn't give us enough game cards for the kids so they had to share smh. Do better!
Atmosphere: 1
Food: 2
Service: 1
Tyler Baughman
Food was great but half the games were not working tables were dirty and employees just walk around on phones doing nothing.
Atmosphere: 1
Food: 5
Service: 1
Fegan Tracey
We had our daughter’s 5th birthday at the HWY 28 280 location. They called me multiple days in a row to attempt to get me to add onto my party. During one call I was made aware that there were a lot of parties during my party time, but I was told simply to order ahead or within 30 minutes of arriving if I wanted to add anything to our dining experience. When we arrived 5 minutes before, there was a line so by the time we got in it was 2 til and we were told to find a place to wait and then at 12:30 to walk back to our table. So I did. When I got back to our table at 12:30 the tables were not decorated. We didn’t know which table was ours and many other families were in the same boat. I helped cover our table, I put our plates. I moved the cake. My sister went to the front to get our cards for their unlimited play which we didn’t get until almost 40 minutes afterwards. The receipt was given to my sister! Some of the games didn’t work. The back was so hot! I ended up buying more cups because the parents were melting! And then I thought we had paid because my husband had been standing there with my sister while I was with our daughter and no one asked him for a card. He thought my sister had paid the bill with the card on file from where we had paid the deposit. So then we get all the way back home and get a phone call threatening to sue us if we don’t come back to the store to pay the bill! Which we thought was paid. I understand that we have to pay for things and was HAPPY to pay, but we didn’t get dipping’ dots, we didn’t get our full play time, we didn’t get to cash in all our tickets, we didn’t have a full time attendant - but everyone IN the store was very nice and had a great attitude and I told them thank you repeatedly. I just know that this all could have been handled a lot better.
Atmosphere: 2
Food: 5
Service: 1
Aicha
Honestly very fun very good food but some of employees where rude and unhelpful like me and my friend find something out of place and we handed to a employee at the front since we couldn't find the game it went too and she was very rude when we give it to her
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Personal Build Your Own, Large Cheese Pizza
Sissy Renee
Kids love it here!!!plenty of games and activities!Salad bar was well stocked as well.
The place was nasty, most of the staff seating around while one young lady was going back and forth between the register and ticket counter. Nobody was watching the doors as people were leaving.
Atmosphere: 2
Food: 4
Service: 1
Tom McLaughlin
OMG, what a joke of what they may have called customer service. As we waited as they all talk and joke about whatever. Just another reason to not come back.
Atmosphere: 5
Service: 1
Raymond Lightfoot (Santa Claus)
No complaints about the store. Just don't understand the show. It the same show as last year. Just want to know if the creative department has just giving up. I remember real Chuck E Cheese from avengers chuck where the shows change every few months. Now the show they play be the same for years. Real lazy for not being creative .
Atmosphere: 2
Food: 5
Service: 4
Undrea Cook
They are the best
Atmosphere: 5
Food: 5
Service: 5
April Gilbert
It was the kids' first time ever going to Chuckee Cheese. They had a blast. There were so many games for them to play, they had no idea which one to play first. We enjoyed having our picture sketched, and the kids also had a picture taken with a Chuckee Cheese Plastic figure sitting in a truck . It was a ride, but It also took a picture. They had an awesome time. I told my nephew I would take him back before Christmas and see if his cousin could go with us. That's all he talks about now. He tells everyone TT is gonna take me back to Chuckee Cheese before Christmas. Lol. It is a fun place to take kids. Even adults can play some of the games. It's not just for kids!! It's clean, the staff is very friendly, and helpful. I would recommend taking the kiddos ,going to have some pizza 🍕 😋 play some games, and shooting hoops against one another is fun. Just get out with the family and have a great time.
When I say this experience has been the best! From Mrs. Makayla at the front desk assisting us with the best customer service to the great food! The service, atmosphere, and food was admirable! I’m not sure what other guest are experiencing but my children and myself had the best time! Not to mention the new jump park installed! Chuck e Cheese y’all have been great since I was a child and still is! Special thanks to Makayla she is a sweet heart and hard working ❤️
Atmosphere: 5
Food: 5
Service: 5
It's really good for kids and the family as well. The point system is not really that great compared to the other locations nearby. Its no longer animated they play videos now. Some of the employees have games and one on one time for special events.
Atmosphere: 5
Food: 5
Service: 5
Where a kid can be a kid. Adults too...
Atmosphere: 5
Food: 5
Service: 5
Kid friendly
Atmosphere: 5
Food: 5
Service: 5
My grandson's Birthday party was Feb 15th. I found it RIDICULOUS that adults had to purchase a small PAPER cup for $3.00 each in order to drink WATER!!! The pizza was 15 min late in being delivered to the table which cut our party time short. Also the last 2 pizzas were stone cold. For what my daughter in law paid, I feel paper cups should be provided free of charge for adults. What a rip off. We will not be back.
Horrible experience. They charge you all this money for horrible service, very small slices of pizza, no cups (gotta pay extra) very limited games when you have sooo many people in there. The ticket blaster barely had tickets. Only one line to get a prize before you leave. The barely wanted chuck e out with the kids. The workers barely wanted to work their attitudes were horrible. If you going to put a trampoline this inside at least make it free for the party people we already spending a lot of money. You only get one pitcher that's filled with more ice than juice. I'll never come back here and if I were you I wouldn't waste my money coming here either. Oh yea they also didn't give us enough game cards for the kids so they had to share smh. Do better!
Atmosphere: 1
Food: 2
Service: 1
Food was great but half the games were not working tables were dirty and employees just walk around on phones doing nothing.
Atmosphere: 1
Food: 5
Service: 1
We had our daughter’s 5th birthday at the HWY 28 280 location. They called me multiple days in a row to attempt to get me to add onto my party. During one call I was made aware that there were a lot of parties during my party time, but I was told simply to order ahead or within 30 minutes of arriving if I wanted to add anything to our dining experience. When we arrived 5 minutes before, there was a line so by the time we got in it was 2 til and we were told to find a place to wait and then at 12:30 to walk back to our table. So I did. When I got back to our table at 12:30 the tables were not decorated. We didn’t know which table was ours and many other families were in the same boat. I helped cover our table, I put our plates. I moved the cake. My sister went to the front to get our cards for their unlimited play which we didn’t get until almost 40 minutes afterwards. The receipt was given to my sister! Some of the games didn’t work. The back was so hot! I ended up buying more cups because the parents were melting! And then I thought we had paid because my husband had been standing there with my sister while I was with our daughter and no one asked him for a card. He thought my sister had paid the bill with the card on file from where we had paid the deposit. So then we get all the way back home and get a phone call threatening to sue us if we don’t come back to the store to pay the bill! Which we thought was paid. I understand that we have to pay for things and was HAPPY to pay, but we didn’t get dipping’ dots, we didn’t get our full play time, we didn’t get to cash in all our tickets, we didn’t have a full time attendant - but everyone IN the store was very nice and had a great attitude and I told them thank you repeatedly. I just know that this all could have been handled a lot better.
Atmosphere: 2
Food: 5
Service: 1
Honestly very fun very good food but some of employees where rude and unhelpful like me and my friend find something out of place and we handed to a employee at the front since we couldn't find the game it went too and she was very rude when we give it to her
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Personal Build Your Own, Large Cheese Pizza
Kids love it here!!!plenty of games and activities!Salad bar was well stocked as well.
Kid-friendliness: Kids love it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza, Party Pack
Restaurantji Recommends
The place was nasty, most of the staff seating around while one young lady was going back and forth between the register and ticket counter. Nobody was watching the doors as people were leaving.
Atmosphere: 2
Food: 4
Service: 1
OMG, what a joke of what they may have called customer service. As we waited as they all talk and joke about whatever. Just another reason to not come back.
Atmosphere: 5
Service: 1
No complaints about the store. Just don't understand the show. It the same show as last year. Just want to know if the creative department has just giving up. I remember real Chuck E Cheese from avengers chuck where the shows change every few months. Now the show they play be the same for years. Real lazy for not being creative .
Atmosphere: 2
Food: 5
Service: 4
They are the best
Atmosphere: 5
Food: 5
Service: 5
It was the kids' first time ever going to Chuckee Cheese. They had a blast. There were so many games for them to play, they had no idea which one to play first. We enjoyed having our picture sketched, and the kids also had a picture taken with a Chuckee Cheese Plastic figure sitting in a truck . It was a ride, but It also took a picture. They had an awesome time. I told my nephew I would take him back before Christmas and see if his cousin could go with us. That's all he talks about now. He tells everyone TT is gonna take me back to Chuckee Cheese before Christmas. Lol. It is a fun place to take kids. Even adults can play some of the games. It's not just for kids!! It's clean, the staff is very friendly, and helpful. I would recommend taking the kiddos ,going to have some pizza 🍕 😋 play some games, and shooting hoops against one another is fun. Just get out with the family and have a great time.
Atmosphere: 5
Food: 5
Service: 5
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