Church's Texas Chicken
4009 Vanderbilt Rd, Birmingham
(205) 849-7102
Recent Reviews
Sort by
4009 Vanderbilt Rd, Birmingham
(205) 849-7102
They work hard here. Always working to get you in and out.
Atmosphere: 4
Food: 5
Service: 5
The food is good, but the service… sometimes it’s fantastic. This particular time, it was lackluster. The manager came to the window to help with my order. And she was on the phone the whole time. I asked for spicy tenders and ranch with my order. I got regular tenders and literally every sauce BUT ranch. They forgot to include the biscuits as well. You guys can do so much better because I’ve seen better.
Atmosphere: 1
Food: 5
Service: 1
Food Smells & tasted burnt. The Chicken. I had to return it. I told them. To change their Grease.
Atmosphere: 5
Food: 1
Service: 5
Love it
They just give you what ever is up no matter if it looks old or not no consistency or good customer service
Atmosphere: 1
Food: 1
Service: 1
Outside appearance not appealing.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fried Okra, 2pc Combo
Been there about 5 times in last 2 months. Problems EACH TIME. Rude service, forgot items, charged for item not asked for. Excessive wait time.Biscuits always hard on top or almost raw. Used to be perfect every time. $13.50 for 2piece dark & 2 sides. Insane prices.
Atmosphere: 1
Food: 4
Service: 1
They had attitude when they were giving me the food. I made a bad decision to wait till I got home to check if it was all there. They didn’t give me my biscuits and my order was missing 3 pieces of chicken but they did charge me for the 16pc family combo. They don’t answer the phone.
Atmosphere: 2
Food: 4
Service: 2
I would give 0 percent if I could. Not only were they rude THEY OVERCHARGED ME and didn’t give me ALL my items in my bag. And had the audacity to get mad at me for trying to get my reward points . They are ridiculous and never ever went to church’s a day in my life BUT I PROMISE THATLL NEVER HAPPEN AAGIN . The manager and the cashiers WERE RIDICULOUS TODAY and also they were trying to fight at the window . Please don’t waste your time or money
Atmosphere: 1
Food: 1
Service: 1
The wait time was as expected with everyone being short staffed right now. HOWEVER, the customer service I received was immaculate. Being referred to as “sweet baby” reminded me of why I love the south so much. Unfortunately, other places have gotten out of southern hospitality. Most places lack hospitality at all. I was thrilled to come through the drive through and hear such a welcoming and loving vibe on the other end of the speaker. This simple interaction has made my weekend
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Great customer service and on time with your order. Food is always fresh because it goes so fast. ???
Parking: It's right on the side of the store
Wheelchair accessibility: The first and last parking spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich Combo, Frosted Honey-Butter Biscuit, Baked Mac & Cheese, Mashed Potatoes, Spicy Tender Wrap, Dr Pepper, Coleslaw, Tender Wraps, 12pc Meal, Tender Wraps Box, Texas 2pc Feast, Choose 2 Real Deals, Fries, Fried Okra, 2pc Combo, Strawberry Cheesecake Fried Pie, Apple Pie, Original Tender Wrap, 10pc Family Meal
Love DaT Chkn Frm Across The Street. Move Closer.
Atmosphere: 5
Food: 5
Service: 5
The food was ok, but not like it used to be. It has been a couple of years since I went to a Church's, but they have changed their recipe and the way they cut their chicken pieces. It's just not as good as it used to be.
The cashier was kind of off-putting. She never smiled, She was harsh in her tone. She was rushing me to take my change and food.
Atmosphere: 2
Food: 3
Service: 2
This is my favorite Church's location. I live in Center Point and will purposely drive to this one before I risk a car wreck bc my car is hanging in the street bc of the long drive thru line at the one 2 minutes from my house???. The young lady at the window is nice but straight to the point and I've only had to wait one time when they were clearly short staffed. Keep doing what yall do!
The store was dirty, the cashier was rude and our food was cold and not fresh
Atmosphere: 1
Food: 1
Service: 1
Loading...