Cook Out
281 Lakeshore Pkwy, Birmingham
(866) 547-0011
Recent Reviews
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You get exactly what you paid for. If that's good or bad it depends on you but for $8.79 I got a Cajun chicken sandwich with the thinnest slice of chicken ever, four onion rings of various sizes and a quesadilla that was paper thin. The fullest thing was my drink because I could fill it myself.
That being said the food itself tasted fine, if you're looking for something to knock your socks off this isn't the place. Come here if you truly just don't have the money to go elsewhere and didn't pack ur own lunch.
Atmosphere: 3
Food: 3
Service: 3
I ordered a cheddar style chicken sandwich and I ended up getting food poisoning due to the chicken being undercooked
Atmosphere: 3
Food: 1
Service: 4
When I came in here on December 1st I had my kids and other family with me and when I was greeted by the manager with the best smile I was so happy. We ordered a good sized order and they got it to us quickly and everything was perfect. Love this location!! Shae is always a pleasure to see and the crew is always working hard and keeping the yummy food rolling!! My kids absolutely loved the windows out front!!
Atmosphere: 5
Food: 5
Service: 5
I ordered spicey chicken sandwich fries and chicken nuggets . I got 3 nasty nuggets and a chicken sandwich I couldn’t bite through I didn’t find any chicken . Nasty food if you can call it that . I won’t be going back !
Atmosphere: 2
Food: 1
Service: 2
November 13 11pm I came through the drive through and ordered a double burger mayo lettuce tomato onions with fries and Cajun fries. The woman didn't understand what I was asking for and seemed really frustrated though I've ordered this before and it seems simple. I didn't get mayo that's fine and I settled for the double Cajun fries fine. But at some point my burger starts tasting like actual feces. I don't know why I'm pregnant it could be a food issue but I know I needed to use the bathroom. It's 11:30 right now. I just wanted to go in to use the bathroom because I didn't want to throw up in the parking lot from how nasty this burger tasted. I get they're frustrated they can't hear me but that doesn't give them the right to mess with a pregnant person's food. Only reason service has 2 stars is because I come here alot. I like to order easy things when they're closing to be mindful of them cleaning up. One time I just got chicken and fries. Person working was an angel. I'm not sure what happened today but I'm pretty frustrated with how I was treated. I walked up to the window to ask to use the bathroom because I felt like I was gonna throw up and got motioned to walk to the front just so they could show me it's locked . Your food made me need to vomit . At least let me use your bathroom. Next time I'll be sure to throw up in your parking lot. There were people inside eating as well. You really need to fire whoever made that burger . I really think they did something to it because the pain my stomach felt and the horrible taste in my mouth has left me traumatized. That's all. I'm in my third trimester and it's not morning so it's not morning sickness. Sorry. But this was an awful experience.
Food: 1
Service: 2
I dont get it. Not good, even for fast food.
Atmosphere: 1
Food: 2
Service: 3
Be mindful when you order for a party from this location. On 4 separate occasions we have ordered 20 quesadillas and found that we were shorted by 4-5 of them. This couldn’t be any more clearly intentional. I can make the excuse that “they’re just busy” or “it was an honest mistake” once or twice. But at this point it’s become routine.
The manager quickly corrected the issue after we went back inside. But the last time this happened, the acting staff that night were incredibly combative and disrespectful when asked for the remainder of what we’d paid for. They insinuated we just took the missing food out ourselves.
“It’s a lot of food, they’re not going to stop to count it in the drive through”.
Atmosphere: 4
Food: 5
Service: 2
Good food and a good price.Got 2 double cheese burger's alarms for 2 milkshakes for $21.No, for that.Nowadays that's not bad at all
Atmosphere: 5
Food: 5
Service: 4
Great food options, great selection. The best burgers!
Atmosphere: 5
Food: 5
Service: 5
The line is a bit long at times depending on the time of visit. The food wasn't all that great but just my opinion; however, the shakes are quite tasty. My returns are simply for the shakes. Maybe, I would order food next time around. Some things deserve a second chance.
Restaurantji Recommends
Love this location! The staff are attentive and the store was clean. Went through the drive thru and my food was ready as soon as I pulled up. Stopped by the bathroom before leaving and it was so nice inside. The music was nice Christian music. Love that. Got a chance to talk to the general manager and she was very polite and knowledgeable. She recommended the quesadilla so I’ll definitely make sure to grab one next time!
Atmosphere: 5
Food: 5
Service: 5
It was pretty full when we were there, but we did find parking pretty easily.
Atmosphere: 2
Food: 4
Service: 4
Everything on my order had something wrong with it, and I had to wait 35 min in the drive thru to get all incorrect food
Atmosphere: 1
Food: 1
Service: 1
The staff was patient and kind. The food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Served me a raw burger. I was very sick for about 5 days.
Atmosphere: 1
Food: 1
Service: 1
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