Dairy Queen Grill & Chill

Worst dairy queen there is for as good of a location as it is. Just a bad staff. Don't judge DQ by those terrible group

Atmosphere: 1

Food: 1

Service: 1

Fast and friendly service!

Atmosphere: 5

Food: 5

Service: 5

Only quick bite off this exit. Always slaps tho.

Kid-friendliness: My kiddo loves DQ. And yet he DOES NOT like ice cream at all. Go figure. Do with that what you will.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Ice Cream Cone, Fries, Chicken Fingers

I made a very possible order for my family. We don't have a store around the corner, this was a special occasion. My order....2 tubs of vanilla soft serve 2 side toppings in a small cup. Here is what the manager said to me in front of everyone standing in line, "You're better off going to the grocery store to buy ice cream than what I'm going to charge you." I smiled and said, " Thank you". I won't be giving my business to this store again. I went in happy and walked out very disappointed. The manager didn't seem to mind. From reading the other complaints, about this store, it's clear they are not doing better. And, whomever is saying "give us another chance", NO.

Atmosphere: 1

Food: 1

Service: 1

One of the best DQs I've ever been to!

Atmosphere: 5

Food: 5

Service: 5

It was my first time at this location. the white guy at the drive thru window was being really weird. It was pouring down rain. He wouldn’t give me my food. Instead he was saying weird things while holding my bag of food. he wouldn’t just give it to me.. i couldn’t hear him well over the rain, so i’m not sure what he was saying. he said it like 5 times. He said something about making “promises about my credit card.” On top of that it’s pouring rain, and I was getting wet. just give people their food and don’t be annoying and weird.

Atmosphere: 2

Food: 3

Service: 2

Good food and friendly service.

Kid-friendliness: Good selections on kid menus.

Wheelchair accessibility: Easy to access.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Brownie Batter Blizzard Treat, Ice Cream Sandwich

I place an online order for a plain double cheeseburger and ice cream sandwich. I arrived 5 minutes after the pickup time and had to wait about 20 minutes just to pick up my food because no one seems to want to work the front register. The burger had small amount of ketchup which i ordered only meat and cheese I had to wipe the ketchup off.Then was told they no longer sell the ice cream sandwich and that they will go to back to get an individual ice cream bar. The cashier came back to tell me the manager is not available to authorized the switch in product. So he couldn't provide me with a product or a refund for the ice cream sandwich. He then advise me to call corporate for a refund. Corporate told me they will send the refund but received a email after talking to the representative that the refund will have to come from store. I need my refund or a product to replace what I spent.

Atmosphere: 1

Food: 1

Service: 1

Me and my boyfriend went here today to get some icecream after looking at houses. The service was not friendly or fast. A group of 5 people walked in 10 minutes after us and all got their icecream before us. When we finally did get our ice cream after they FORGOT about us my sundae had the most minuscule amount of hot fudge on it. I wasn’t even going to bother trying to ask for more because the lady making the ice cream seemed so hostile. Not a good experience AT ALL!

Atmosphere: 1

Food: 1

Service: 2

Pulled to the drive thru to order and was immediately greeted with a horrible tone and attitude! Turned out to be an older lady who appeared to be a manager in the window taking the orders. After seeing her I remembered that this isn’t the first negative encounter I’ve had with her at this location! She handed me my drink, sundae and food separately and each time did not say a single word! She handed me the food, closed the window and walked off. Also got aggravated when I asked for more napkins!! Completely and utterly disrespectful! Horrible customer service! Had I not been short on time I would have left and when some place else! I would not recommend anyone come here!

Atmosphere: 1

Food: 1

Service: 1

The burger was disgusting. Fries were ok. I don't think I'll ever go to dairy Queen again for food. I remembered that I wasn't happy with it last time, but it had been so long ago I thought maybe it was better.I took 2 bites of the burger. I spit the second bite out. This isn't edible. The thing is, burgers are easy. How do you serve a burger that tasted this bad?The bottom line is that it isn't good for the second time, and I'm probably not ever going to Dairy Queen again.

Atmosphere: 1

Food: 1

Service: 1

Absolutely best DQ experience, great desserts, great service

Atmosphere: 5

Food: 5

Service: 5

Just wanted a drink. Was told at 9:58am they’re not open til 10am. It’s now 10:11 and they’re still “getting set up.”

Atmosphere: 1

Food: 1

Service: 1

Good service

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ice Cream Cone, Flame, Cheeseburger

While the food was good, the cashier was impatient and could use some training. I asked if they had marshmallow topping and he said "not for sundaes". So they have it but can't figure out how to put it on a sundae. Interesting. The ice cream was made about 10 minutes before we got our food, so it was nice and melted by the time we ate it. The religious music is too loud to even have a conversation at your own table

Atmosphere: 2

Food: 4

Service: 1