Dairy Queen Grill & Chill

5295 US-280, Birmingham
(205) 981-1501

Recent Reviews

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Marlee Watkins

People are so nice and funny!!!

Savannah Osborne

Pulled up in the drive thru around 9pm. Lights were on and saw staff inside but we sat at the drive thru and were ignored. Staff doesn’t want to do their job. This location needs completely new staff or just needs to close down!

Ahmad Ijaz

Love the place but they are closed so many times we’ve gone when its showing open on google

Sarah Katherine McNeill

Food is always hot and fresh! service is fast and efficient.. order is correct and i have specific request! Ice cream treats are also fresh and cold!
No score on atmosphere as i use drive thru..
Highly recommend!!

Preston

Just went by and were out of ice cream!

Mandy Lathem

Cheese with my pretzels was frozen! Chicken wad nasty pretzels were do hard i couldn't eat them. Nasty

Lori Jones

Rarely get orders right when I go there: went for my last time

Joel Pike

7:28 pm closed on a Tuesday??

Matt

Without question worst service ever.

Emily

My dasher was so upset by how poorly he was treated by the employees he asked me to say something to yall. Going off the recent reviews, this is a common thing. Whoever was working tonight, 2/9, around 8:30… eek.

Atmosphere: 1

Service: 1

Valerii Kalchu

Rude staff and eternal problems with DoorDash, you come here to pick up your order, and there is always a problem with it or something missing or they say that someone else took it before you. As for me they are just lazy to work, so many complaints about this place and why they are not deprived of the license!!!?

Joseph Wright

We order from this store through DoorDash regularly. The last 2 orders have been picked up by the wrong driver and “disappeared.” Our most recent order, DoorDash offered to pay them double to fill our order and DQ refused. DoorDash gave us a credit back. But DQ is pretty worthless.

Food: 5

Service: 1

Chad McDaniel

Do yourself a favor and just drive to the Dairy Queen in Chelsea. This is the absolute dump and poorly staffed. Here is a picture of my medium blizzard and large cone 🤣🤣

Atmosphere: 1

Food: 1

Service: 1

Miller Watson

Stan was the only one working tonight, and he was killing it! In a season when people can be rude and impatient (especially during the holidays), he was respectful and honest. He was fulfilling orders at the counter, drive-thru, everything — and fairly. Stan deserves a raise and more associates just like him! Thank you for incredible service. Merry Christmas! (P.s. Thanks for the Dilly bar!)

Food: 5

Service: 5

Kailey Davis

absolutely disgusted by how I was treated at this location. my food was incorrect in every way and the customer service was terrible. not only did I have to repeat myself multiple times when ordering through the drive-thru but even then- they couldn’t get my order correct. I sincerely hope the refund I requested goes through, because none of the food is edible. my sister has autism and things like this really do ruin her day and in turn, ruin mine.

Atmosphere: 1

Food: 1

Service: 1

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