Dairy Queen Grill & Chill
5295 US-280, Birmingham
(205) 981-1501
Recent Reviews
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It was extremely extremely extremely extremely slow and it was just really bad for business, there wasn't a single soul in there nobody come through the drive-thru, that's good there for 5 minutes before anybody ever even said hello, because everybody was in the back they were drinks on the counter like they just said it down while they were working, just because nobody goes there. It really needs to be shut down
Atmosphere: 3
Food: 3
Service: 1
Christina/Christine and Kay-Kay, hope I spell their names right! Were AMAZING! The drive through service surburb. One of the persons in the car could not make up their mind. Kay-Kay walked them through the menu and helped to finalize the order. She was patient and actively listened to make sure the order was what they wanted. Best service EVER! Her manager was equally as nice and pleasant. That made the food even taste better. Ordered 2 of the $7 specials: 3 Chicken nuggets and the other the cheeseburger. The food was freshly cooked and we ordes a chili dog combo. Will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Always great. My favorite is the Heath bar cupfection
Atmosphere: 5
Food: 5
Service: 5
3 pm on a Saturday, July 26 2025, and locked up with no signs. The 2 previous times there was no ice cream. No ice cream at Dairy Queen. This place needs new ownership or needs to close its doors permanently and take down the DQ sign
People are so nice and funny!!!
Atmosphere: 5
Food: 5
Service: 5
Pulled up in the drive thru around 9pm. Lights were on and saw staff inside but we sat at the drive thru and were ignored. Staff doesn’t want to do their job. This location needs completely new staff or just needs to close down!
Love the place but they are closed so many times we’ve gone when its showing open on google
Food is always hot and fresh! service is fast and efficient.. order is correct and i have specific request! Ice cream treats are also fresh and cold!
No score on atmosphere as i use drive thru..
Highly recommend!!
Just went by and were out of ice cream!
Cheese with my pretzels was frozen! Chicken wad nasty pretzels were do hard i couldn't eat them. Nasty
Restaurantji Recommends
Rarely get orders right when I go there: went for my last time
7:28 pm closed on a Tuesday??
Without question worst service ever.
My dasher was so upset by how poorly he was treated by the employees he asked me to say something to yall. Going off the recent reviews, this is a common thing. Whoever was working tonight, 2/9, around 8:30… eek.
Atmosphere: 1
Service: 1
Rude staff and eternal problems with DoorDash, you come here to pick up your order, and there is always a problem with it or something missing or they say that someone else took it before you. As for me they are just lazy to work, so many complaints about this place and why they are not deprived of the license!!!?
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