Dunkin'
300 Commons Dr, Birmingham
(205) 518-5250
Recent Reviews
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The drive thru service needs some work. This is over the course of several visits. They’re typically pretty slow and make you wait. Last visit I was asked 5 different times what I was waiting on. The ice coffee we ordered just had granulated sugar poured in and it settled to the bottom - the taste was really lacking.
The cashier will basically always prompt you to
Tip before payment and they hand the kiosk over to you by hand to make the situation worse.
Every time I have tipped ahead of service/coffee - I have regretted it because it’s rarely right or great.
Atmosphere: 1
Food: 1
Service: 1
Person who delivered at the drive through made my day!
Atmosphere: 5
Food: 5
Service: 5
Lacking in selection and in service.
The staff and manger was super nice and helpful! Thank you!
Atmosphere: 5
Food: 5
Service: 5
The ladies were so sweet!!! They stirred my iced caramel macchiato & was going to remake it but I insisted they not because I was going to stir it anyways…they both had the best attitudes bright & early
I love their strawberry donut and they're free cups
If you do not give the cashier a tip in the a.m , she will purposely mess up your coffee order!! Insane.. This has happened more than twice for me!! So I decided to just bring cash to see if I got the same reaction, this time my iced coffee was literally milk!! Tips are optional, the times I have left tips, my order is perfect!!
Atmosphere: 4
Food: 3
Service: 2
Coffee and Donuts! Enough said. Stopped on a hot early May for an ice coffee to hit the spot. Great place and very clean.
Atmosphere: 5
Food: 5
Service: 5
Great workers!
Atmosphere: 5
Food: 5
Service: 5
Ordered on the app as I was sitting in the parking lot. Pulled right to drive thru to pick it up and it was ready in moments. The staff was very nice and the DD appeared very clean from the outside.
Food: 5
Service: 5
Restaurantji Recommends
This store has gone done significantly. I ordered 2, $6 breakfast meals on croissant instead of bagel with a hot coffee. I was given ice coffee. I told the cashier, she sd pull down. Instead of giving me the incorrect coffee for the inconvenience, she took them back. I pulled down awaiting the correct coffee and noticed the order was on a bagel. When the cashier came out with the correct coffee I told her the order was incorrect. She took the bagels back. I believe they took the incorrect order and placed the meat on a croissant, cheese was not melted at all. The hashbrown smell like clorox.
Atmosphere: 1
Food: 1
Service: 1
Hey YALL. Let me PUT SOMEBODY ON BLAST!!! DANIEL AT THE 300 COMMONS LOCATION IS DA BOMB.COM He was so knowledgeable and so KIND. DANIEL NEEDS A RAISE A BONUS OR SOMETHING TO HONOR HIM. He is amazing !!! All employees need to be like DANIEL!! GOD BLESS DANIEL!!
Atmosphere: 5
Food: 5
Service: 5
Good coffee and donuts, friendly staff
Atmosphere: 5
Food: 5
Service: 5
When I went, it wasn't much selection to choose from...only on this day..other days were great!
Atmosphere: 4
Food: 4
Service: 4
The reason it's just Dunkin and not Dunkin Donuts is because the donuts are terrible. Circle K has a fresh donut delivered every night and it's much better quality and taste. Of course one of the local donut shops are the best. Shipley for one! Also the staff person preparing the breakfast sandwiches (pre-made and heated up) was so loud yelling out the orders to pickup.
Atmosphere: 3
Food: 2
Service: 3
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