Dunkin'
2148 Sweeney Hollow Rd, Birmingham
(205) 419-9949
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Not the donuts I remember. Dry, no taste. Tastes like they have been frozen and stored before serving. I remember "Tome to make the Donuts" fresh made daily!!!
Atmosphere: 3
Food: 3
Service: 2
Food is always stale, even early in the morning. Staff are lazy. There will be no line and they still tell you to go park in the parking lot. What's the point of the drive through then? Needs new management and employees badly
Atmosphere: 1
Food: 2
Service: 1
Parking: Drive Thru
Atmosphere: 1
Food: 3
Service: 4
This location the staff I have encountered are not very friendly and they seem not to want to hand out sugar and cream. I was picking up a Mobil order one morning, asked for additional sugar and cream but was told for the size coffee I ordered I could only get 4 of each and she abruptly closed the window then walked away. I sat there, being ignored and waving to get her attention. She finally returned because I refused to drive away and was given 2 more sugars and cream. This last time I picked up an order they were totally out of creamer.
Also, please make sure the coffee is hot because it wasn’t the last time I was there.
Parking: I really enjoy Dunkin’s egg and maple ham croissant .
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Bagel
made an order for pickup at 2:10pm early in the morning. They threw my order away and didn't inform me until I went to pick it up. Very Poor Customer Service wish I could give negative stars
Atmosphere: 1
Food: 2
Service: 1
went by the other afternoon and ordered two drinks in the drive thru. I received one drink so I’m obviously waiting for my other one. I overhear one worker ask the cashier why was I just sitting there and she responded idk I guess she’s still waiting on that drink pointing at the one the other girl is holding in her hand…. Then the other girl was like check her receipt… they didn’t check it but if they would’ve asked for it I would’ve gave it to them because why would I just be sitting in their drive thru? Also I wouldn’t pay almost $12 for just ONE drink 😂 and I was the only customer they had
Atmosphere: 1
Food: 2
Service: 1
Great service.
Atmosphere: 4
Food: 4
Service: 4
I’ve been here two times so far and both times we waited in the drive thru line for about 10 minutes on a Friday but after we ordered we got our coffee, food, and left. Came back on a Sunday morning when there was no line. We ordered coffee and food and they had us park in the front to wait… we waited for another 10 minutes for 2 easy orders. The girl came out and was very nice but she said “I was wondering why this was sitting out here until I looked outside and saw you!”🙃
Atmosphere: 3
Food: 3
Service: 1
This has to be one of the worst DD’s on earth. They can’t cook food. The brisket bowl is disgusting. And where is the brisket? One tiny piece??!!!! Cook your hash browns…..they are nasty. And pick up the speed. Slow is an understatement.
Atmosphere: 1
Food: 1
Service: 2
Coffee and donuts are great as usual. Had a very nice server, the two ladies were fighting and ignoring customers.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Dozen Donuts
Restaurantji Recommends
This place sucks lol. Pretty much everyone who works here is incredibly lazy. Took them 30 minutes to give me a coffee that was closer to dirt water than actual coffee. Maybe if we stop going there, we could get a better coffee and breakfast place
Atmosphere: 1
Food: 1
Service: 1
This location is an absolute joke. After 6 attempts to place an order, we left. Do not waste your time.
Quick service and great morning attitudes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
I've never gotten in order that was fully correct, and even now its been getting worse cause in my order of the egg and cheese its missing its two most important ingredients that being the egg and cheese and im fed up with it.
Food: 1
Ordered Vanilla bean coolata, they first made it with French vanilla, then on the remake the made it with no flavoring. This is the third time this has happened, will never got back again shame on me for giving so many chances. I think it is just the weekend and night crews that are horrible, the morning crew is usually great. Please hire people who care.
Atmosphere: 2
Food: 1
Service: 1
Loading...