I was there this morning putting up My Daughter’s order that she texted me and the kid on the cashier the minute I got there he went to go on. I start reading my order and every time I pause He was gonna go on come on go on. He just did not want me to stop reading making sure he gets the order right he was so rude. He should be fired. This place sucks from parking to service. I should’ve went to the one in Brookwood instead. Very rude very bad service. I don’t know how they do business because service is very important. I could not figure out who is the manager, but somebody came and apologized. you can’t go in the morning to get some coffee and some kid trying to mess up your morning By being rude. I never go to this place ever again.
Mary Long
Easy and Fast service...
Atmosphere: 5
Food: 5
Service: 5
Nate
This location can be a bit difficult to get in and out of, especially in the drive-thru, and the roads could really use some repair since there are quite a few potholes. The past few times I’ve visited, the drive-thru experience hasn’t been the best — the staff can come across a little rushed, and my food hasn’t always been ready when I arrived. A couple of times, my drink also tasted watered down, almost like it had been made ahead of time. I really like Dunkin’, but I hope this location can make a few improvements to the service and upkeep.
Atmosphere: 1
Food: 4
Service: 2
Rod Heasley
The service was fast and staff was very polite.
Atmosphere: 5
Food: 5
Service: 5
Bob Gibson
The location is difficult to get in and out of and there are only two parking spots with one of them being disabled parking. The drive-thru is your best bet but if you are at the Kirklin Clinic you can easily walk over. The staff was friendly and I received my coffee and donut quickly. The lobby was clean and while seating is limited inside there is a table outside.
Atmosphere: 4
Food: 4
Service: 4
Lauren Fox-Hall
I always stop here before going to UAB for class. They are always friendly and my mobile orders are always correct and so much better and cheaper than Starbucks (even though Starbucks is in the student center at UAB). I used to pay $8 for my drinks that sometimes was wrong. Now I get my coffee for less than $5 and it's bigger than Starbucks and always right and delicious!! They have a customer for life!! I remember growing up in Connecticut and going to Dunkin all the time! When I moved to Alabama I didn't know there were a few close to me!! 🩷🩷🩷
Atmosphere: 5
Food: 5
Service: 5
Kimberly Womack
The wait time in the drive through for a cup of coffee is ridiculous. The coffee is good but the wait was too long. The parking lot needs repair
Atmosphere: 1
Food: 4
Service: 1
Ballpark
Guess their hours aren't as posted. Placed a to go order and was yelled at through the locked door it's drive through only.
Service: 1
Lillian Colburn
To the two girls working the drive through 6/14/25 around 9 AM, y'all absolutely made my day. Give those ladies a raise!
Also, for everyone claiming they had a horrible experience here, Ive never been disappointed with either the staff or the quality. Everyone here is honestly super nice.
Dawn Martin
Our mobile order was very fast. Traffic can get backed up during certain times.
I door dashed from this Dunkin a few months ago and my iced coffee was delicious. I was back in town today and decided to door dash again. Same drinks as last time. This time my dasher was waiting for 40 minutes at the store then when my drinks arrived I noticed how dark my drink was..my husbands drink was light colored. My drink was extremely bitter, it was hard to drink it but I didn’t want to waste money! Very disappointed with this Dunkin this time
Melissa Martin
Great place for coffee and donuts service could be bad sometimes depending on how busy they are they don't treat their employees very well and you might get all of your order
Neil Jayanthan
7.49 am not opened yet
Service: 1
Tina Davis
Apparently closes well before their posted closing time.
I was there this morning putting up My Daughter’s order that she texted me and the kid on the cashier the minute I got there he went to go on. I start reading my order and every time I pause He was gonna go on come on go on. He just did not want me to stop reading making sure he gets the order right he was so rude. He should be fired. This place sucks from parking to service. I should’ve went to the one in Brookwood instead. Very rude very bad service. I don’t know how they do business because service is very important. I could not figure out who is the manager, but somebody came and apologized. you can’t go in the morning to get some coffee and some kid trying to mess up your morning By being rude. I never go to this place ever again.
Easy and Fast service...
Atmosphere: 5
Food: 5
Service: 5
This location can be a bit difficult to get in and out of, especially in the drive-thru, and the roads could really use some repair since there are quite a few potholes. The past few times I’ve visited, the drive-thru experience hasn’t been the best — the staff can come across a little rushed, and my food hasn’t always been ready when I arrived. A couple of times, my drink also tasted watered down, almost like it had been made ahead of time. I really like Dunkin’, but I hope this location can make a few improvements to the service and upkeep.
Atmosphere: 1
Food: 4
Service: 2
The service was fast and staff was very polite.
Atmosphere: 5
Food: 5
Service: 5
The location is difficult to get in and out of and there are only two parking spots with one of them being disabled parking. The drive-thru is your best bet but if you are at the Kirklin Clinic you can easily walk over. The staff was friendly and I received my coffee and donut quickly. The lobby was clean and while seating is limited inside there is a table outside.
Atmosphere: 4
Food: 4
Service: 4
I always stop here before going to UAB for class. They are always friendly and my mobile orders are always correct and so much better and cheaper than Starbucks (even though Starbucks is in the student center at UAB). I used to pay $8 for my drinks that sometimes was wrong. Now I get my coffee for less than $5 and it's bigger than Starbucks and always right and delicious!! They have a customer for life!! I remember growing up in Connecticut and going to Dunkin all the time! When I moved to Alabama I didn't know there were a few close to me!! 🩷🩷🩷
Atmosphere: 5
Food: 5
Service: 5
The wait time in the drive through for a cup of coffee is ridiculous. The coffee is good but the wait was too long. The parking lot needs repair
Atmosphere: 1
Food: 4
Service: 1
Guess their hours aren't as posted. Placed a to go order and was yelled at through the locked door it's drive through only.
Service: 1
To the two girls working the drive through 6/14/25 around 9 AM, y'all absolutely made my day. Give those ladies a raise!
Also, for everyone claiming they had a horrible experience here, Ive never been disappointed with either the staff or the quality. Everyone here is honestly super nice.
Our mobile order was very fast. Traffic can get backed up during certain times.
Restaurantji Recommends
I door dashed from this Dunkin a few months ago and my iced coffee was delicious. I was back in town today and decided to door dash again. Same drinks as last time. This time my dasher was waiting for 40 minutes at the store then when my drinks arrived I noticed how dark my drink was..my husbands drink was light colored. My drink was extremely bitter, it was hard to drink it but I didn’t want to waste money! Very disappointed with this Dunkin this time
Great place for coffee and donuts service could be bad sometimes depending on how busy they are they don't treat their employees very well and you might get all of your order
7.49 am not opened yet
Service: 1
Apparently closes well before their posted closing time.
Great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
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