Apparently closes well before their posted closing time.
Diann Whitt
Great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
FIRST STEP TRANSLATIONS CORP
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Mimi Turner
Best morning crew! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Sierra S.
Nice Dunkin donuts. Went through the drive thru. They were fast, efficient, and double checked an item on my order, as well as being friendly.
I had to update...I ordered the 10 ct donut hole variety... A little disappointed because they had 9/10 holes as chocolate (there was a blueberry one but I ate it lol ) so it would be nice if there was more variety for what I ordered . But the little mini bag they give it to you in is so cute Also on this second trip I got loaded hashbrowns. They're good but very salty in between the hash browns and the bacon bits.
I had a terrible experience at this Dunkin location. I found a fly in my coffee, and to my dismay, the management showed no concern for the issue. While customers were meeting at the back door to get their orders, I noticed a full rack of baked goods by the entrance, attracting flies from all over. I could even see where the fly came from, as there’s a dumpster right there—this is so unsanitary.
When I requested a replacement for my meal, that was the only response I received, with no further acknowledgment of the situation. I reached out to corporate, only to discover that this location isn’t even BBB certified, and I never heard back from anyone.
As someone who works at UAB Hospital, the lack of concern for customer safety is alarming. I have pictures of the fly on the napkin when I spit it out, which I can provide upon request. I strongly advise against patronizing this establishment. If I don’t hear back from anyone regarding this matter, I may have to consider legal action.
Atmosphere: 1
Food: 1
Service: 1
Tisha Chappell
Staff was pleasant. They never added enough favor to my coffee no matter if I paid for extra.
Worst Dunkin’ Donuts location I’ve ever been to. They’re so understaffed all the time and when they do have the employees, they work at a snails pace. I ordered a mobile order here almost every day but multiple times they would just close the dining room due to short staffing, forcing me to wait in the slow drive thru line.
This store is right across from a busy clinic and hospital. It could easily be making so much more revenue but it’s limited by incompetence and understaffing.
Atmosphere: 1
Food: 1
Service: 1
Farris M
Do yourself a favor, and go to different coffee shop.
Atmosphere: 1
Food: 1
Service: 1
D Vittetow
To Dunkin, you have a very short staff and they're keeping their cool taking care of a very very busy Dunkin...
Take care of them and PAY them MORE to increase help for them!!!!!
It works for In-n-Out!
Atmosphere: 4
Food: 4
Service: 5
kendra shorter
Food and drinks are great. I recommend anything on the breakfast menu or the refresher!
7.49 am not opened yet
Service: 1
Apparently closes well before their posted closing time.
Great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Best morning crew! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Nice Dunkin donuts. Went through the drive thru. They were fast, efficient, and double checked an item on my order, as well as being friendly.
I had to update...I ordered the 10 ct donut hole variety... A little disappointed because they had 9/10 holes as chocolate (there was a blueberry one but I ate it lol ) so it would be nice if there was more variety for what I ordered . But the little mini bag they give it to you in is so cute
Also on this second trip I got loaded hashbrowns. They're good but very salty in between the hash browns and the bacon bits.
Food: 4
Service: 5
Recommended dishes: Croissant, Chocolate Doughnut Holes
First time eating here and it was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Extremely Unsatisfactory Experience at Dunkin**
I had a terrible experience at this Dunkin location. I found a fly in my coffee, and to my dismay, the management showed no concern for the issue. While customers were meeting at the back door to get their orders, I noticed a full rack of baked goods by the entrance, attracting flies from all over. I could even see where the fly came from, as there’s a dumpster right there—this is so unsanitary.
When I requested a replacement for my meal, that was the only response I received, with no further acknowledgment of the situation. I reached out to corporate, only to discover that this location isn’t even BBB certified, and I never heard back from anyone.
As someone who works at UAB Hospital, the lack of concern for customer safety is alarming. I have pictures of the fly on the napkin when I spit it out, which I can provide upon request. I strongly advise against patronizing this establishment. If I don’t hear back from anyone regarding this matter, I may have to consider legal action.
Atmosphere: 1
Food: 1
Service: 1
Staff was pleasant. They never added enough favor to my coffee no matter if I paid for extra.
May be the slowest dunkin ever
Food: 5
Service: 1
Restaurantji Recommends
May be the slowest dunkin ever
Food: 5
Service: 1
Worst Dunkin’ Donuts location I’ve ever been to. They’re so understaffed all the time and when they do have the employees, they work at a snails pace. I ordered a mobile order here almost every day but multiple times they would just close the dining room due to short staffing, forcing me to wait in the slow drive thru line.
This store is right across from a busy clinic and hospital. It could easily be making so much more revenue but it’s limited by incompetence and understaffing.
Atmosphere: 1
Food: 1
Service: 1
Do yourself a favor, and go to different coffee shop.
Atmosphere: 1
Food: 1
Service: 1
To Dunkin, you have a very short staff and they're keeping their cool taking care of a very very busy Dunkin...
Take care of them and PAY them MORE to increase help for them!!!!!
It works for In-n-Out!
Atmosphere: 4
Food: 4
Service: 5
Food and drinks are great. I recommend anything on the breakfast menu or the refresher!
Food: 5
Service: 5
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