Dunkin'
1820 Gadsden Hwy #100, Birmingham
(205) 508-3638
Recent Reviews
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Terrible
Atmosphere: 1
Food: 1
Service: 1
Lied about closing time closed 1 hour prior
Service: 1
Always seem to be out of things. The bigger issue is if you ever need to order for a big group, you can't do it here. If you go online, it only lets you order three dozen and if you ever try to call the shop, nobody answers and there's no voicemail. even stopping by the shop doesn't Help . We now use the D&D off Sweeny Hallow in Clay and they are amazing – the owner Barbra is on top of everything very polite and easy to work with
Atmosphere: 3
Food: 4
Service: 3
I come every morning to get my breakfast, they’re a fantastic team! Awesome customer service; thank you guys !
Atmosphere: 5
Food: 5
Service: 5
can't get food an hour before close is crazy work lol. hire people who wanna do their jobs
Atmosphere: 1
Food: 1
Service: 1
Always pleasant and they know my order and name before I pull around.
Atmosphere: 5
Food: 5
Service: 5
The food and coffee is amazing! I visit nearly everyday.
Atmosphere: 5
Food: 5
Service: 5
Friendly service! I often come for breakfast and the people are fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Bro literally wanted to argue with me about a free donut because I came through the drive thru. Well do you want me to go park and come inside with my order so I can get the promotion that’s advertised on the app?
Honestly when did this location change owners? Won’t be going back here. Horrible customer service all around.
Service: 1
Two staff in the drive through were too busy with something going on in the store or the car that just left the drive through ahead of me. Took 4 or 5 minutes for them to just pass me a black coffee. As I brought it inside the car and started to drive away the top popped off and spilled everywhere and burned my hand pretty good. No reaction from the girl in the window when I looked at her. I went in to get some napkins to clean up and not a word was said to me. They just kind of starred Soni returned the glare.
Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worst Dunkin’ Donuts. Everytime I think I caught them on a bad day and decide to give them another chance they continue to under deliver. Employees sitting down on their phones, no acknowledgment when walking through the door, terrible drinks, flies flying around the trash cans. I would rate .5 stars if possible. My iced macchiato was basically just a teaspoon of espresso and an entire cup full of milk. Immediately threw it away
Atmosphere: 1
Food: 1
Service: 1
I believe there must be a coffee god at this location because I have never had a bad coffee ever. Service is always super fast and every drink is perfect. Thank you guys for your service.
Atmosphere: 5
Food: 5
Service: 5
Very, very courteous staff very nice and clean location. Always attentive.
Learn to read!!! I thought the Sweeney Hollow Rd location was the worse...NOPE, this IS the worst!!
I ordered at 7:15 last night and got there at 7:20 and they were closed! Nothing on the website or the app telling anyone that. I have called and the phone doesn't even ring. It just picks up and says the mailbox is full. How do you run your business like this?
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