Dunkin'

1820 Gadsden Hwy #100, Birmingham
(205) 508-3638

Recent Reviews

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jan mollette

Went to this location today for the first time and ordered caramel latte and I feel absolutely sick. As if something wasn't clean or maybe spoil. Hopefully i don't need to see a doctor. On top of that they were rude and I was the only one at the drive thru and he was rushing me.

Food: 1

Service: 1

Tiffani Hammonds

When did DD start charging $1.64 for a pup cup? I have been frequenting this location for almost 4 years. The coffee is usually decent, and they are typically friendly. In the four years I've been going to this DD, I have never been charged for a pup cup... Until this morning. I know it's a small thing, but small things matter when it comes to customer service.

Atmosphere: 3

Food: 3

Service: 3

Jonathan Densmore

Went to this location 2 hours before they closed and proceeded to tell me that they’ve thrown away all the donuts and after we left processed to lock the doors. Never saw an establishment close 2 hours early before 0-10 do not recommend

Atmosphere: 1

Food: 1

Service: 1

Cody Miller

This location is awful. Poor customer service, and extremely poor order accuracy along with poor food quality. I suggest if you want your order to be correct to go to the Sweeny hollow location where they actually speak English.

Atmosphere: 1

Food: 1

Service: 1

Cynthia Galletta

Plenty of places to sit inside. Clean and frendly.

Atmosphere: 4

Food: 5

Service: 4

Annie Andersen

SHAME ON YOU!! First you told us no we couldn't pay for pup cups then accepted and charged us $5 for 3 tiny pup cups!! All the Dunkins is either FREE or only $1.00 .

Your greed will be your downfall!
We will never be back!

Rude 😒 as well

Atmosphere: 1

Food: 1

Service: 1

Skyler

Terrible

Atmosphere: 1

Food: 1

Service: 1

Jean Duran

Lied about closing time closed 1 hour prior

Service: 1

amy ryan

Always seem to be out of things. The bigger issue is if you ever need to order for a big group, you can't do it here. If you go online, it only lets you order three dozen and if you ever try to call the shop, nobody answers and there's no voicemail. even stopping by the shop doesn't Help . We now use the D&D off Sweeny Hallow in Clay and they are amazing – the owner Barbra is on top of everything very polite and easy to work with

Atmosphere: 3

Food: 4

Service: 3

Alejandro Marc

I come every morning to get my breakfast, they’re a fantastic team! Awesome customer service; thank you guys !

Atmosphere: 5

Food: 5

Service: 5

Kieristian Ruda (Ki)

can't get food an hour before close is crazy work lol. hire people who wanna do their jobs

Atmosphere: 1

Food: 1

Service: 1

Sara Gill

Always pleasant and they know my order and name before I pull around.

Atmosphere: 5

Food: 5

Service: 5

Falando Green

The food and coffee is amazing! I visit nearly everyday.

Atmosphere: 5

Food: 5

Service: 5

Beverly Toole

Friendly service! I often come for breakfast and the people are fast and friendly

Atmosphere: 5

Food: 5

Service: 5

Shannen Wright-Sharp

Bro literally wanted to argue with me about a free donut because I came through the drive thru. Well do you want me to go park and come inside with my order so I can get the promotion that’s advertised on the app?
Honestly when did this location change owners? Won’t be going back here. Horrible customer service all around.

Service: 1

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