Dunkin'

1820 Gadsden Hwy Ste 100, Birmingham
(205) 508-3638

Recent Reviews

Jason Murphree

Standing outside now at 6:30 there open sign is on but they are closed. This is the normal for this place. Their hours say 8 but do not get your hopes up.

Atmosphere: 1

Food: 1

Service: 1

Laura Lou Delehanty

Cautiously optimistic?? After months/a year of poor, or at best inconsistent experience, it was lovely today! I’m hopeful there’s new management making the whole experience a breeze. Usually the lobby is closed, my order a head items are finished, then are terrible when done. But not today! Fully staffed! Friendly and helpful. I am so relieved if this can maintain consistency!!Parking: Lots of parking in front of store.

Eric Leonel

Don’t wast your time here poor service

Atmosphere: 1

Food: 1

Service: 1

Edith Jimenez

We made a large order for Valentine’s Day and a brownie batter heart donut was left out of our order. Robbie was a true hero by giving us the last one after a very heated exchange between himself and another coworker about which customer would get the last donut. After a few minutes of bickering amongst themselves, he handed us the donut (although settling for any sort of donut at that point) nevertheless, thank you Robbie.

Service: 5

Alex Burdette

This week stopped by there twice. First time lobby is closed, okay drive thru it is. Pulled up and wanted to order brunch food, and I got informed that the Owen is broken. And I left! Okay then and today lobby is open for once. Again went through drive thru again wanted brunch food, and got told there is 15-20 min wait on food orders there are a lot of orders in front of you! I am the only one in the drive thru lane, and there is no cars in the parking lot.Once again I left, Go figure!

Atmosphere: 2

Food: 2

Service: 1

tara0085

This place is NOT open during it’s scheduled business hours. Not even close.

Deidre Payne

Ordered coffee through the app at 5:29 pm. Dunkin App and Google maps both said they were open until 6:00 pm. Arrived at 5:38 pm, and a teenager yelled out the back door at me and another customer already in the drive-thru line that they were closed, like we were the problem. Took my money. Not happy.

Atmosphere: 1

Food: 1

Service: 1

Tan Bishop

This location is supposed to be open but the doors are locked. It’s 3:48p and I couldn’t get a latte!!!

Service: 1

ashley c

The girl working the drive-thru was very sweet ! ? They also gave me light ice in my coffee when I asked ,which most places end up forgetting or ignoring? really quick and easy ,thank you Dunkin’ ??

Brandy Dekle

They were quick with my order, staff was friendly and the store was very

Atmosphere: 5

Food: 5

Service: 5

Tamika Lutin

Morning shift Ms. Makayla & Bri had exceptional customer service!! They really made my day ???Keep it up ladies!

Atmosphere: 5

Food: 5

Service: 5

Tina Taylor

They close before they are supposed to close. We drove out there, specifically for coffee, but they locked the doors and turned off the drive thru with 4 cars waiting in line. Pathetic!

Brent Parkman

Ordered online for an in-store pickup. Got there with the doors locked while rain started.

Corteza T

Bathroom is horrible. Dead bugs on the floor. Nasty walls.

Mickey Mccreless

Horrible took 20 minutes in drive thru for 2 latteAs 4. Yes four different people came to window to ask what we ordered!!!!!!!

Atmosphere: 1

Service: 1

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