Gutherie's Chicken

Food was good. The wait time was terrible. The fact that they allow bums to walk in off the street and ask customers for money is pathetic. Guy running the register talking in such a low tone you can't hear them. Counter tops sticky. Asked for extra sauce, was charged for it and didn't get it. Since it was a take out order I didn't realize it till I was gone. Also asked for a medium sweet tea and a large cup of ice. I was charged for 2 large drinks. I'll not be back

Lady behind the counter is eating sunflower seeds and spiting them into the trash can next to her while taking orders. Not washing her hands and coughing into her hands while customers are in front of her. I will not be eating here again.

Food was good. The wait time was terrible. The fact that they allow bums to walk in off the street and ask customers for money is pathetic. Guy running the register talking in such a low tone you can't hear them. Counter tops sticky. Asked for extra sauce, was charged for it and didn't get it. Since it was a take out order I didn't realize it till I was gone. Also asked for a medium sweet tea and a large cup of ice. I was charged for 2 large drinks. Wait time was terrible too. I'll not be back

Been working at UAB Hospital for 2 years roughly, I often come here and eat the snack box. Always hot food taste amazing. Never did wrong with the amount of fries nor chicken. Price is good. All around a good place. When it's busy, it's a little slower but that's expected.even if busy they serve you well with food.

Good but small chicken fingers, generic food-service krinkle fries, but UNBELIEVABLY slow and apathetic service. I eat here about twice a year to remind myself why I don't go more often. Thursday, it took their 4 staff members a full 10 minutes to produce my snack box. There was only one other person in front of me, and she also waited 10 minutes for her single order. If you have a limited lunch break, avoid this Guthrie's.

Normally really fast, but waited nearly 30 minutes for a grilled chicken salad. After getting the salad, half of the lettuce was wilted/brown and also barely cut. I know it’s not the typical place to get a salad, but it shouldn’t be on the menu if they’re not comfortable/efficient in preparing it.

This particular location went from being one of the best to now being the absolute worst in customer service. First, the counter workers were too busy chatting/socializing with their “favorites” that they were too distracted when I was placing my order. Second, it took forever for them to get orders ready as many of us waited 10-15 minutes. Finally, although they gave me a number for my order, the cashier obviously didn’t have the number on the order ticket. If she had been paying attention to taking my order instead of letting her mind wander off by talking with her pals, perhaps she wouldn’t have messed up my order.Absolutely the worst customer service experience that I’ve ever had at any Guthries. Just wish I could give zero stars.

Decent. Nothing to ooh and aw about. $.50 extra sauce only for the cup to be half full. Sweaty chicken and batter peeling off. Grease chicken fried in has an after taste. Not on my head about trying again. I had the snack box: 3 chicken tenders, fries, toast, 1 guthrie's sauce

This store is not what it use to be. The workers are not pleasant. The Wings are small and expensive a10 wing combo is $20 plus. But, you can go right there to BWW, down the street and get 10 wings & Fries for $16+.

Good chicken, great service ?

Thanks for closing early when I was craving it.

Best chicken tenders and fries with there sauce is soGood

Call ahead if close to the 11 o'clock lunch hour. Busy Busy!! Food was popping hot and friendly service

The chicken is great here. Fries ok. Tea is great. Customer service is the typical urban worker that doesn’t care what you do. Only thing is there’s usually plenty of street people laying on the sidewalk out front begging for “spare change”.

We took our students on a field trip to the McWane Center and stopped into Guthrie’s on the way home. We had 5 teachers, 2 administrators, and 30 children 3rd-8th grades. Mr. Tony and Mr. Antonio was so very kind to our students and us. Guthrie’s should be proud to have these gentlemen working for them. They worked fast, accommodated our large group, and was still able to fill online orders. Thanks guys! You guys are the best!!