Stopped by the Hoover location at 9:30am on a Sunday with my toddler and a baby on my hip. Donuts are good… but I had to wait while they took orders from 3 more guests after I placed my order and paid. He started placing my order of 1 dozen in the box then stopped to continue taking orders. Finally finished the order when I walked back up after a few minutes and asked if they were ready…. Which is odd because they are donuts that are ready and sitting in the display case.
When I got out to the car I looked to give my toddler a donut and realized he didn’t even include the correct selections. Disorganized and lacked good service. They were not short staffed… just need better organization. Would have expected more at the price you pay.
Atmosphere: 3
Food: 5
Service: 1
Spence Henderson
The donuts are always awesome - also really like the house salad and burger.
Atmosphere: 5
Food: 5
Service: 5
Cherita McCants
I use to like their food. But won’t be going back my food was cold and hard👎👎
Food: 1
Kory LaVelle
Hero Doughnuts is a cool spot right across from Railroad Park. I stopped in yesterday for a few doughnuts and they were absolutely delicious—the blueberry doughnut was one of the best I’ve ever had.
The service was a little slow, but the taste more than made up for it. I grabbed a couple and took them across the street to enjoy in the park—perfect balance of sweets and relaxation. Definitely worth a stop if you’re in the area!
Atmosphere: 4
Food: 5
Service: 3
Alexis Fenwick
My husband and I go here at least a few times month on the weekends and every time we have a wonderful experience. The staff are super nice and welcoming and the food is amazing.
The donuts may be pricey but it definitely worth it. They always give my puppy a treat when we sit outside too!
Atmosphere: 5
Food: 5
Service: 5
K Leong
Came to this spot after seeing it as we were on our way to Tay’s Tea. I wanted to see what “handmade” doughnuts were…sure sure…I just wanted to check it out! Found that they had an egg and cheese sandwich in which the egg could be fried or folder. The fried egg was GREAT, the brioche was soft and delicious, and happy to have stopped in. We also tried one that had their fried chicken- great on the batter, chicken portion was generous, and overall juicy!
Atmosphere: 5
Food: 5
Service: 5
Jaime
Best homemade donuts in Birmingham
Atmosphere: 5
Food: 5
Service: 5
Bri Lefevre
Love this place! Will always go back! Their strawberry fields donut is my favorite!
Atmosphere: 5
Food: 5
Service: 5
Trey Copeland
Gluten free strawberry donuts. Best apple fritter. This place was really good and would recommend.
Atmosphere: 5
Food: 5
Service: 5
David Shearin
Extra good service today and the freshest apple fritter I've ever eaten
I got there late to get some donuts but the young lady that served with a chocolate milkshake had a very great attitude.
Anthony Pitalo
Bread Pudding Donut. Any questions?
Atmosphere: 5
Food: 5
Service: 5
Jonathan Post
Love the banana pudding dounut!
Atmosphere: 5
Food: 5
Service: 5
Sancho Redus
Huge shoutout to the team at Hero Doughnuts! I ran into a small issue with my order. Not only were they super friendly and understanding, but they also went above and beyond to make sure everything was exactly right. You can really tell they care about their customers. I’ll definitely be back — thanks again for the amazing service!
Atmosphere: 5
Food: 5
Service: 5
Bernice Sanders
Donuts taste good. They are light, fresh and the icing has a good flavor. I didn't feel stuffed after eating the donut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wil's Pick Half Dozen, Og Doughnut Box
Stopped by the Hoover location at 9:30am on a Sunday with my toddler and a baby on my hip. Donuts are good… but I had to wait while they took orders from 3 more guests after I placed my order and paid. He started placing my order of 1 dozen in the box then stopped to continue taking orders. Finally finished the order when I walked back up after a few minutes and asked if they were ready…. Which is odd because they are donuts that are ready and sitting in the display case.
When I got out to the car I looked to give my toddler a donut and realized he didn’t even include the correct selections. Disorganized and lacked good service. They were not short staffed… just need better organization. Would have expected more at the price you pay.
Atmosphere: 3
Food: 5
Service: 1
The donuts are always awesome - also really like the house salad and burger.
Atmosphere: 5
Food: 5
Service: 5
I use to like their food. But won’t be going back my food was cold and hard👎👎
Food: 1
Hero Doughnuts is a cool spot right across from Railroad Park. I stopped in yesterday for a few doughnuts and they were absolutely delicious—the blueberry doughnut was one of the best I’ve ever had.
The service was a little slow, but the taste more than made up for it. I grabbed a couple and took them across the street to enjoy in the park—perfect balance of sweets and relaxation. Definitely worth a stop if you’re in the area!
Atmosphere: 4
Food: 5
Service: 3
My husband and I go here at least a few times month on the weekends and every time we have a wonderful experience. The staff are super nice and welcoming and the food is amazing.
The donuts may be pricey but it definitely worth it. They always give my puppy a treat when we sit outside too!
Atmosphere: 5
Food: 5
Service: 5
Came to this spot after seeing it as we were on our way to Tay’s Tea.
I wanted to see what “handmade” doughnuts were…sure sure…I just wanted to check it out! Found that they had an egg and cheese sandwich in which the egg could be fried or folder. The fried egg was GREAT, the brioche was soft and delicious, and happy to have stopped in. We also tried one that had their fried chicken- great on the batter, chicken portion was generous, and overall juicy!
Atmosphere: 5
Food: 5
Service: 5
Best homemade donuts in Birmingham
Atmosphere: 5
Food: 5
Service: 5
Love this place! Will always go back! Their strawberry fields donut is my favorite!
Atmosphere: 5
Food: 5
Service: 5
Gluten free strawberry donuts. Best apple fritter. This place was really good and would recommend.
Atmosphere: 5
Food: 5
Service: 5
Extra good service today and the freshest apple fritter I've ever eaten
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I got there late to get some donuts but the young lady that served with a chocolate milkshake had a very great attitude.
Bread Pudding Donut. Any questions?
Atmosphere: 5
Food: 5
Service: 5
Love the banana pudding dounut!
Atmosphere: 5
Food: 5
Service: 5
Huge shoutout to the team at Hero Doughnuts! I ran into a small issue with my order. Not only were they super friendly and understanding, but they also went above and beyond to make sure everything was exactly right. You can really tell they care about their customers. I’ll definitely be back — thanks again for the amazing service!
Atmosphere: 5
Food: 5
Service: 5
Donuts taste good. They are light, fresh and the icing has a good flavor. I didn't feel stuffed after eating the donut.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wil's Pick Half Dozen, Og Doughnut Box
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