Jimmy John's
3411 Colonnade Pkwy #112, Birmingham
(205) 262-4788
Recent Reviews
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Waited a long time for a burnt sandwich with almost no meat added. Not up to the standard.
Great people(Aaron was great) Good food!
no tea to drink needed iced tea.
Terry, who took our order, was amazing. Very sweet and welcoming, and we noticed that when some other customers were looking to sit outside, Terry hurriedly out to make sure the umbrella was up for them.
The people are fantastic. I love the sandwiches and I eat one almost weekly it’s so fast and convenient. I usually order a sweet tea but for the past few months it hasn’t been available due to the machine being broken. I’m unsure how this is still an issue… the staff has been amazing calling to ask my alternate drink but it’s very frustrating for me and I’m sure them to have to take the extra time to call each customer to see what the other option would be… I have to say the delivery people know me at this point so they have been amazing when I am unable to answer to use my last choice because they remember me so well… might say something for me… I have had a few occasions I’ve ordered from another establishment because I knew there was no tea available though so I encourage management to FIX THE TEA MACHINE! This is beyond ridiculous on how long it has been out of order.
The sweet tea machine has been down she weeks. Leaving this review so they will get it fixed.
Ordered a sandwich around 12:30pm the sandwich was not right omw home at 740pm I attempted to get a replacement or my money back. Sage (manager) attempted to give me some tomatoes bc he said that was the only thing missing off the sandwich I told him no thanks. Luckily the assistant manager offered to make me a fresh sandwich how I originally asked for it to be made. Sage is simply ridiculous 🙄
Atmosphere: 3
Food: 1
Service: 1
I had a mobile order and when I came up to the window I was greeted so kindly by Orlando. My food was exactly how I ordered and even with the chips I wanted being out of stock Orlando made sure I was taken care of. I work nights at the offices beside here so a good meal goes a long way and to be looked after so well it means a lot. I will definitely order from here again.
Atmosphere: 5
Food: 5
Service: 5
GO TO ANY OTHER JIMMY JOHNS!! did not take my order correctly, had to remake the sandwich, bread was stale, workers was rude.
Atmosphere: 1
Food: 1
Service: 1
Nice place with plenty of seating and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Let them know I was allergic and so called “manager” didn’t care…NEVER AGAIN!!! There has never been customer service that is up to par!!
Super freaky fast
Atmosphere: 5
Food: 5
Service: 5
The first time I went here was late at night and the sandwich was not good. The bread was very hard. However, last time I went was in the early afternoon and the sandwich was good. The bread was soft and the meat tasted fresh. Mobile ordering was quick and the restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
They forgot part of my order and because I paid cash they wouldn’t help me. When I tried submitting a claim online there was an error message. Poor customer service. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
They forgot part of my order and because I paid cash they wouldn’t help me. When I tried submitting a claim online there was an error message. Poor customer service. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
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