Molasses in January is about as “freaky fast” as this Jimmy John’s was. Walked in for online pickup and was asked “what’s the name?” Gave them my name, they went to the sandwich line and reviewed the tickets and stated that they were almost finished. I sat there while three or more people walked in, ordered, got their sandwiches and left. About 10-15 min. of grace because my wife overheard that there was a catering order (which turned out to be very small).
After waiting, I walk up to the front counter and wasn’t acknowledged. Another customer comes up to order, so I ask tell them that before they order, I need to find out where my food is. The cashier acts completely confused, looking and asking around to the sandwich makers while I show the order on my phone. The same person that asked what my name was and told me they were working on it now stated that they made the order, but I watched and they never brought it to the pickup shelf, never came to me directly with the food, and literally everyone who came in after me ordered and took their bag once their sandwiches were made, then left.
After they made the sandwich they brought the bag to me and apologized. I open each sandwich and none were cut in half, though I asked that they be cut in half on the order. When I approach ask request that they be cut, this other person who was making the bread piped in and stated “No! Once the customer opens the sandwich they cannot come back to the line!” to the person who initially was like “sure”. They could’ve just said “I’ll take care of it” or something much nicer rather than acting like I did anything more than just unwrapping the sandwich just as they would do.
Thankfully we were just passing through and this isn’t my home turf JJ’s.
Mitchell Jones
Bro I’m a fast food restaurant manager, I’m type that tips 45% and still feels bad about asking for a refill after, it takes a lot to irritate me when it comes to restaurants. Whoever answered the phone when I called about my DoorDash order after it was 15 minutes past eta, and then before I could finish my sentence go “he’s on his way” and hung up managed to do it. Like bruh didn’t even ask the name on the order and at that I only live down the street ? it’s been an hour I just want the sandwich I paid $30 for dawg
Food: 4
Service: 1
Stephen Smith
We stop here specifically because they consistently have fresh bread. The area is nice because there's enough room to park a medium sized trailer. Also there's a sprouts next door.
Kid-friendliness: The kids sized sandwiches are appreciated.
Atmosphere: 5
Food: 4
Service: 4
Randy “Ran-D” Miller
Fast, friendly and delish
Atmosphere: 5
Food: 5
Service: 5
Naomi Olive
Great lunch. Fresh and delicious.
Atmosphere: 4
Food: 5
Service: 4
Suzie Coo
Great lunch. Fresh and delicious.
Tessa & Nicholas Burkart
I will just continue to go to Publix for my sub sandwiches from now on. Thought I would give this location an opportunity but was very disappointed in the service and way I was treated when I had additional questions. I won't be back. Not missing out on anything. If you have any expectations, just save yourself sometime and dont walk in. Publix is just as fast and has much better customer service and ingredients.
Atmosphere: 1
Food: 1
Service: 1
Dylan Saulsbury
Store has cancelled multiple orders for not having a delivery driver.
Ordered a veggie sub and they left off the tomatoes. The sandwich was literally bread, cheese, and skimpy lettuce. Who wants to eat that?? Whoever made this should have reviewed it before serving it to someone.I picked it up to go and didn’t realize until I got home. It looks like Jimmy John’s corporate is simply trying to pass the buck to the franchise owner. Save it, I’ll spend my money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Andy Spero
It was exactly like it was supposed to be: fresh, fast, and delicious.
Kevin Woods
Sandwiches made per request and fast service.
Food: 5
Service: 5
William Parker
We had a great time and great food.
Atmosphere: 5
Food: 5
Service: 5
Pappa Starcodebacon (Pappa_starcodebacon)
My children and I were going to have a picnic at the botanical gardens nearby so we stopped by Jimmy John's to order sandwiches and potato chips to go. The counter person was unattentive and acted like he wanted to be elsewhere. He expected us to tip when I went to pay with my credit card. We had questions about her order but he had already walked off. I asked if we could have our food put in a bag and he rudely pointed to the counter and said "there's a bag you can grab that." we will not be back.
Great Jimmy John's experience here.
Molasses in January is about as “freaky fast” as this Jimmy John’s was. Walked in for online pickup and was asked “what’s the name?” Gave them my name, they went to the sandwich line and reviewed the tickets and stated that they were almost finished. I sat there while three or more people walked in, ordered, got their sandwiches and left. About 10-15 min. of grace because my wife overheard that there was a catering order (which turned out to be very small).
After waiting, I walk up to the front counter and wasn’t acknowledged. Another customer comes up to order, so I ask tell them that before they order, I need to find out where my food is. The cashier acts completely confused, looking and asking around to the sandwich makers while I show the order on my phone. The same person that asked what my name was and told me they were working on it now stated that they made the order, but I watched and they never brought it to the pickup shelf, never came to me directly with the food, and literally everyone who came in after me ordered and took their bag once their sandwiches were made, then left.
After they made the sandwich they brought the bag to me and apologized. I open each sandwich and none were cut in half, though I asked that they be cut in half on the order. When I approach ask request that they be cut, this other person who was making the bread piped in and stated “No! Once the customer opens the sandwich they cannot come back to the line!” to the person who initially was like “sure”. They could’ve just said “I’ll take care of it” or something much nicer rather than acting like I did anything more than just unwrapping the sandwich just as they would do.
Thankfully we were just passing through and this isn’t my home turf JJ’s.
Bro I’m a fast food restaurant manager, I’m type that tips 45% and still feels bad about asking for a refill after, it takes a lot to irritate me when it comes to restaurants. Whoever answered the phone when I called about my DoorDash order after it was 15 minutes past eta, and then before I could finish my sentence go “he’s on his way” and hung up managed to do it. Like bruh didn’t even ask the name on the order and at that I only live down the street ? it’s been an hour I just want the sandwich I paid $30 for dawg
Food: 4
Service: 1
We stop here specifically because they consistently have fresh bread. The area is nice because there's enough room to park a medium sized trailer. Also there's a sprouts next door.
Kid-friendliness: The kids sized sandwiches are appreciated.
Atmosphere: 5
Food: 4
Service: 4
Fast, friendly and delish
Atmosphere: 5
Food: 5
Service: 5
Great lunch. Fresh and delicious.
Atmosphere: 4
Food: 5
Service: 4
Great lunch. Fresh and delicious.
I will just continue to go to Publix for my sub sandwiches from now on. Thought I would give this location an opportunity but was very disappointed in the service and way I was treated when I had additional questions. I won't be back. Not missing out on anything. If you have any expectations, just save yourself sometime and dont walk in. Publix is just as fast and has much better customer service and ingredients.
Atmosphere: 1
Food: 1
Service: 1
Store has cancelled multiple orders for not having a delivery driver.
Atmosphere: 1
Food: 1
Service: 1
Great place!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered a veggie sub and they left off the tomatoes. The sandwich was literally bread, cheese, and skimpy lettuce. Who wants to eat that?? Whoever made this should have reviewed it before serving it to someone.I picked it up to go and didn’t realize until I got home. It looks like Jimmy John’s corporate is simply trying to pass the buck to the franchise owner. Save it, I’ll spend my money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
It was exactly like it was supposed to be: fresh, fast, and delicious.
Sandwiches made per request and fast service.
Food: 5
Service: 5
We had a great time and great food.
Atmosphere: 5
Food: 5
Service: 5
My children and I were going to have a picnic at the botanical gardens nearby so we stopped by Jimmy John's to order sandwiches and potato chips to go. The counter person was unattentive and acted like he wanted to be elsewhere. He expected us to tip when I went to pay with my credit card. We had questions about her order but he had already walked off. I asked if we could have our food put in a bag and he rudely pointed to the counter and said "there's a bag you can grab that." we will not be back.
Atmosphere: 1
Food: 2
Service: 1
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