KFC

1674 Gadsden Hwy, Birmingham
(205) 661-3381

Recent Reviews

Samantha Vining

Unfortunately the service here has gone dramatically low. Employees refusing to cook pies. She states she does not have time to cook it. Customer service wi shut this place down soon .

Atmosphere: 1

Food: 1

Service: 1

P Kennedy

There was no food available for sale and was told there wouldn't be any chicken available for 30 minutes.

Food: 1

Service: 1

Peter C

Not really sure about this place 2x have been there and 2x this place is closed , half lights on and parking lot empty this was 2:40p and it looks out of business ,

Food: 1

Service: 1

Gayle Posey

The fact that this happened twice in two weeks it let’s us know the manager is not manager material and doesn’t care either

Atmosphere: 1

Food: 1

Service: 1

Afsaneh Beauvais

I ordered on the app and when I went to pick it up they had no chicken or apple pie poppers. But they have a sign that says No Refunds. How does that work when you order on the app? No one knows. They just left me standing and waiting without talking to me about a solution. Very rude and not respectful to customers time. I waited 20 mins for my food. I won't be back to this location.

Atmosphere: 1

Food: 2

Service: 1

Tim Ickes

Tried to eat was not allowed to eat in..told had no tenders by staff walking around parking lot talking to each other. Drive thru not manned. Was the worst experience and waste of time. Been to this location 3 times now and gets worse every trip.

Atmosphere: 1

Service: 1

bamagreen Williams

I went to KFC yesterday 3/10/24 to get a family meal because, I did not feel like cooking. I was told that I would have to wait for 18 minutes for the pieces that I wanted in my meal. I told them that was fine on the wait. When, I got home I did not look at the chicken, I went to sleep and when I woke up later to get ready to feed my family , I was so shocked to see how the chicken looked under cooked and full of oil. It was bad enough that they did not have green beans. I spent over $50 and was given a very bad deal on my food. If, I could post my pictures I would because, I want someone in management to have a talk with the cook on how chicken supposed to be cooked. I will not go back again.

Atmosphere: 1

Food: 1

Service: 1

james k

Great hot food was fast and deliciousParking: Free parking a lot of handicapKid-friendliness: Yes kids eat freeWheelchair accessibility: Yes has two

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, 3 PC Chicken Box

Charles Staples

The original recipe chicken was ready, so I ordered extra crispy. This chicken was top salty, and there was about a 10 min wait for fries.

Atmosphere: 3

Food: 1

Service: 1

Deena Crear

The chicken was bland! No seasoning on the

Atmosphere: 3

Food: 1

Service: 3

Judy Jeter

Best wings

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, Crispy Colonel Box

Tammy Leary

These women had it goin on!

Atmosphere: 5

Food: 5

Service: 5

Vicki Pratt

Took 15 min to get 2 orders of nuggets and an order fries that was COLD!!!!

Atmosphere: 2

Food: 2

Service: 2

TJ Nguyen

Order was placed for pick up and was showing ready for pick up on the app but we had to wait in the drive through line because the lobby was closed. There should have been no waiting!! Aaannndd... I had to get out of the car to find out the doors are locked by trying to go in.... there was the order on the counter so.... our food is getting cold while WE WAIT WHEN WE SHOULDNT BE WAITING....and my kid's smoothie is melting.

Atmosphere: 1

Food: 1

Service: 1

Philia K

Where do I start about this one. The drive thru was down so I went in and should have stayed in my car and went somewhere else. To make this story short and quick. We were traveling from Florida headed back home on a Sunday and nothing to grab to eat but was 1 of 2 places I saw and wanted this well I should have never stopped. The service was slow and terrible. No working restroom the line wasn't that long and patrons that had already placed orders had frowns on their faces so I just walked out. No ordering that day

Atmosphere: 1

Food: 1

Service: 1

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