KFC

1653 Center Point Pkwy, Birmingham
(205) 854-2920

Recent Reviews

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Katell Watkins

This place is horrible. My chicken was so hard. That my teeth hurt Then they gave me cup of oil that they said it hot sauce I will never come here again.

Jonathan Guffey

Kind and respectful!

Nova

Had to wait for chicken tenders to cook, but honestly, I didn't mind at all. Everyone was friendly and made it not seem that long. I had 2 separate orders, and one was complicated and larger than the other.
But, it was the fact that not just the cook offered to help me carry everything to the car, but so did another customer. So, this is the KFC I will come to every time. That was kindness. Most people don't care if your hands are full or if you can't quite get it all or if you fall on your face. The manners on both gentlemen said a lot, and I am grateful.
Chicken is crispy and fresh. The sides don't taste like they've been sitting out for a week. The biscuits were light and fluffy. I don't think I've ever had a problem at this location, but this was an exceptional visit. There were 2 young women working the counter and drive-thru, and both had smiles on their faces and carried on light conversation while apologizing for the wait. The cook was polite and funny. Even asked how I was doing. Not many fast food places have people who care to be at work, and it shows. But, this crew had it together.
It made an impression on me and that it was what stayed with me. I thought they should be recognized for their thoughtfulness and how polite and kind everyone was on this visit. Every now and then, you find a place with people that leave you smiling. This was the evening crew, by the way. Made it worth every penny.

Guy Five

Came in at 10:50am (sign says the open at 10am) and the woman said they had nothing ready, would be 30 minutes 🙄

Ms 601

Sides great! Chicken (original) dried out, hard and old!! The parking lot, although easy to enter because it's big, is filthy. Trash everywhere and is blowing in wind. Inside the store.....just nasty. Floors had trash on it, the tables had left over food debris on it, and the lobby needed a through cleaning. But the manager was nice!

Ebony Childs

I don't know what happens to this place after 4pm because it's just downright TERRIBLE! The food that I was given looked like it sat up under a light for hours, the drinks were more ice than anything, and the customer service was anything but friendly. I was told that I couldn't get a refund and even the exchange was terrible... at this point I didn't even feel like getting back in my car for them to even correct it. Do yourself a favor and save yourself the time, the energy, and the gas. You'll be fine if you catch them before 4pm...possibly.

laea glenn

By far the best KFC I have been too! Everything was so fresh, down to the biscuit. Customer service was excellent. The manager Toni was exceptional she made sure we got our food fast after we placed an online order! Me and my fiancé will be back! 20/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2 PC Drum & Thigh Combo

Matt Collier

Came by at 8pm to pick up a doordash. Manager refused to give us the order

Atmosphere: 1

Food: 1

Service: 1

Fred Sewell

Great food and service

Atmosphere: 5

Food: 5

Service: 5

Harold fatman Waldrop

Had to wait 30 min to get my order

Atmosphere: 3

Food: 4

Service: 2

robert young

Had to use drive through because doors were locked for some reason.

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Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Original Chicken

Kat M.

I had a pick up order was there on time and still had to wait over 15 minutes 😔 finally get the order , Half of it had to wait again just for some old food, over $30 bucks in horrible food, orders Should be cooked fresh, people have allergies and health issues and food that's served old and overcooked is clearly a sign of how much you care about your community, and customer service take pride in serving fresh food we want fresh food, my kids were disappointed them old hard chicken nuggets dry 🤮

Atmosphere: 1

Food: 1

Service: 1

Katric M.

I had a pick up order was there on time and still had to wait over 15 minutes ? finally get the order , Half of it had to wait again just for some old food, over $30 bucks in horrible food, orders Should be cooked fresh, people have allergies and health issues and food that's served old and overcooked is clearly a sign of how much you care about your community, and customer service take pride in serving fresh food we want fresh food, my kids were disappointed them old hard chicken nuggets dry ?

Atmosphere: 1

Food: 1

Service: 1

Yvonne Edwards

Great store. Love the food. Good customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Box

Roland Beaver

Every Tuesday they have the 8pc special.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Original Chicken, Crispy Colonel Box

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