Was in the drive thru, ordered #3 with cheese and got someone else's order. Seems everyone didn't come to work so the manager was working drive thru while on the her cell phone.
Tanya Maye
Chilling cheese dogs man they are so good add onions
Mandelyn Harrison
Stopped by there on the way home from FL before 2am and they were closed already,and it was 1am
elvi tr
Sunday 6:37 pm I got an online order , first attempt to come in door was closed all stuff was sitting on customers eating area . Noone move and somebody try to say me we don’t have order . They are liers . I used the drive thru no one moved this is ridiculous. Go out of business asap
P Newman
The crew was completely disorganized and frankly I felt lucky to have gotten served at all. They even forgot to charge me for my meal but fortunately for them I am an honest person.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Krystals
Rï Jo (Xu)
Horrible service, speed & attitudes. I simply wanted to correct an order that THEY messed up & the old man with the nasty looking nails argues me down about how the order was correct. HOW?! My order NEVER changes anywhere that I go! NO mustard, NO onions PERIOD! Only cheese, ketchup & pickles...no mustard no onions. Simple!? Scraping off onions & serving cold hard fries is not the policy for Krystal....Well not when I was working there! My last time eating Krystal was 2010 so to experience the same tragedy over & over again is pathetic. This is my LAST meal from Krystal EVER. Close ALL of them down immediately. 😷
Atmosphere: 1
Food: 1
Service: 1
Chocolate
The burgers and fries were hot and fresh but the customer service I received from Ashton was exceptionally pleasant
Atmosphere: 5
Food: 5
Service: 5
Myan Smith
We pulled up at 8 o’clock on the dot to order food and they proceeded to tell us there was going to be a 15 minute wait before we could order (no explanation on the wait but we just went with it). Waited more like 30 minutes and still no one came back to take our order and when we decided to pull off 4 people were just standing in the middle of the kitchen talking like they’re not at work. This Krystal’s needs to close or hire reliable people who are going to work.
Service: 1
Petria Sargeant
I was hesitant on getting Krystal but my husband wanted it. Long story short: Food was room temp, there were no fries & the pattymelt with bacon made me sick but at least my husband's food was good according to him. I know I won't be back after that but my husband, he's welcome to go back by himself.
Atmosphere: 1
Food: 1
Service: 2
Michelle Posey
This short-staffed night crew is amazing! It's always been hit or miss for day/early evening but the 2 guys alone right now are awesome! Kind, pleasant, efficient. I got my food faster than usual with hot, fresh fries and the Krystal's with cheese were perfect. Somebody please give them kudos!
The customer service was absolutely amazing. I was a bit disappointed in the grit bowl as the grits were not completely cooked. Otherwise I enjoyed the service
Atmosphere: 5
Food: 2
Service: 5
Duwarne Brown
They said they closed at 10 but stop taking orders at 9:45.I've been sitting at the drive.Through wonders at 925 and they're going holidays to last customer in at 930.You're gonna say you're not taking no orders because we got to clean up but on the website and say you don't close the toilet
Service: 1
Joyce Witherspoon
I ordered Krystal with Door Dash and the food was horrible. I got 3 egg breakfasts. The over light eggs were fried and the grits tasted gritty. Not cooked. No utensils to eat with. This was terrible service. The only thing I could eat was the toast for $22.
Food: 1
Service: 1
Evan Tucker
As advertised when you purchase a sackful of Krystal’s you can add 2 medium fries and drinks for 8$ they actually charge you per fry and drink adding up to 13$. Don’t advertise it on the menu if you’re going to charge more.
Atmosphere: 1
Food: 4
Service: 1
Mrs. Laura Lewis
Requested No cheese... got cheese anyway! Fries not fresh... girl was confused with the simple order, cook had to come to the window, still got it wrong.
Was in the drive thru, ordered #3 with cheese and got someone else's order. Seems everyone didn't come to work so the manager was working drive thru while on the her cell phone.
Chilling cheese dogs man they are so good add onions
Stopped by there on the way home from FL before 2am and they were closed already,and it was 1am
Sunday 6:37 pm I got an online order , first attempt to come in door was closed all stuff was sitting on customers eating area . Noone move and somebody try to say me we don’t have order . They are liers . I used the drive thru no one moved this is ridiculous. Go out of business asap
The crew was completely disorganized and frankly I felt lucky to have gotten served at all. They even forgot to charge me for my meal but fortunately for them I am an honest person.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Krystals
Horrible service, speed & attitudes. I simply wanted to correct an order that THEY messed up & the old man with the nasty looking nails argues me down about how the order was correct. HOW?! My order NEVER changes anywhere that I go! NO mustard, NO onions PERIOD! Only cheese, ketchup & pickles...no mustard no onions. Simple!? Scraping off onions & serving cold hard fries is not the policy for Krystal....Well not when I was working there! My last time eating Krystal was 2010 so to experience the same tragedy over & over again is pathetic. This is my LAST meal from Krystal EVER. Close ALL of them down immediately. 😷
Atmosphere: 1
Food: 1
Service: 1
The burgers and fries were hot and fresh but the customer service I received from Ashton was exceptionally pleasant
Atmosphere: 5
Food: 5
Service: 5
We pulled up at 8 o’clock on the dot to order food and they proceeded to tell us there was going to be a 15 minute wait before we could order (no explanation on the wait but we just went with it). Waited more like 30 minutes and still no one came back to take our order and when we decided to pull off 4 people were just standing in the middle of the kitchen talking like they’re not at work. This Krystal’s needs to close or hire reliable people who are going to work.
Service: 1
I was hesitant on getting Krystal but my husband wanted it. Long story short: Food was room temp, there were no fries & the pattymelt with bacon made me sick but at least my husband's food was good according to him. I know I won't be back after that but my husband, he's welcome to go back by himself.
Atmosphere: 1
Food: 1
Service: 2
This short-staffed night crew is amazing! It's always been hit or miss for day/early evening but the 2 guys alone right now are awesome! Kind, pleasant, efficient. I got my food faster than usual with hot, fresh fries and the Krystal's with cheese were perfect. Somebody please give them kudos!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The customer service was absolutely amazing. I was a bit disappointed in the grit bowl as the grits were not completely cooked. Otherwise I enjoyed the service
Atmosphere: 5
Food: 2
Service: 5
They said they closed at 10 but stop taking orders at 9:45.I've been sitting at the drive.Through wonders at 925 and they're going holidays to last customer in at 930.You're gonna say you're not taking no orders because we got to clean up but on the website and say you don't close the toilet
Service: 1
I ordered Krystal with Door Dash and the food was horrible. I got 3 egg breakfasts. The over light eggs were fried and the grits tasted gritty. Not cooked. No utensils to eat with. This was terrible service. The only thing I could eat was the toast for $22.
Food: 1
Service: 1
As advertised when you purchase a sackful of Krystal’s you can add 2 medium fries and drinks for 8$ they actually charge you per fry and drink adding up to 13$. Don’t advertise it on the menu if you’re going to charge more.
Atmosphere: 1
Food: 4
Service: 1
Requested No cheese... got cheese anyway! Fries not fresh... girl was confused with the simple order, cook had to come to the window, still got it wrong.
Atmosphere: 2
Food: 2
Service: 2
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