McDonald's
732 Lomb Ave, Birmingham
(205) 787-6245
Recent Reviews
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Took a while to be able to order. Food was too messy. Mayonnaise was everywhere. Young lady at drive thru window was nice.
Atmosphere: 1
Food: 1
Service: 3
I have a problem with the drive threw I made order the younge lady at the first window repeated my order back to then I paid , then I get to the pickup window this lady asked me what did I order dont they have a monitor at that window this is the 3rd time this happened and after I told her she got my drinks wrong twice .I have never seen this at McDonalds before have to do better
Atmosphere: 1
Food: 3
Service: 1
Bunds was hard and kept getting orders wrong
Atmosphere: 3
Food: 3
Service: 3
I wish I could give 0 stars. Quite possibly the worst McDonald’s I’ve been to in my life. Had to cancel my mobile order after 30 minutes of waiting.
Atmosphere: 1
Food: 1
Service: 1
I feel compelled to recount an exceedingly disappointing experience at this McDonald’s location. In the spirit of modern convenience, I placed my order ahead of time through the McDonald’s mobile application — a tool ostensibly designed to save one both time and patience. My modest request? A single Filet-O-Fish meal, accompanied, I had hoped, by the simple joy of Monopoly game pieces.
Upon arriving at the drive-thru, I was met not with efficiency, but with an inexplicable delay of approximately twenty minutes. I waited, stationary and increasingly incredulous, as the purpose of “ordering ahead” dissolved into absurdity. Eventually, faced with no food, no updates, and no sign of progress, I was forced to cancel my order entirely.
To depart a McDonald’s both hungry and Monopoly-less is an indignity I would not wish upon any patron. I did not ask for haste beyond reason — merely for the timely fulfillment of a single sandwich. The experience, regrettably, was the very opposite of fast food.
In conclusion, my encounter at this establishment was characterized by inefficiency, disorganization, and the unfulfilled promise of both sustenance and sweepstakes. I remain deeply dissatisfied and, more tragically, still without my Filet-O-Fish.
Atmosphere: 2
Food: 3
Service: 1
Just absolutley ridiculous service, ordered at 6:00pm and didnt get it till 6:50 and they still made me come back inside to forget something they missed
Atmosphere: 1
Food: 1
Service: 1
Horrible. Absolutely horrible. Worst McDonald's I have ever been to! Waiting over 30 minutes for 2 things! Everyone's just standing around and hanging out instead of working.
Atmosphere: 1
Food: 1
Service: 1
Lovin it
Atmosphere: 5
Food: 5
Service: 5
The manager here cares more about how she is dressed than her actual customer service or her own attitude. Her leadership is the reason why that store is as bad as it is. When you put someone like that in charge and their attitude is not good, people will not want to eat there. She makes the whole team look bad. The other young lady who helped us was so sweet and she took great care of us. The manager told us we couldn’t use cash and then told us we had to use the kiosk and she didn’t have time to help us. She was very unprofessional and I decided not to eat. My Mom still wanted food so we got her a couple of burgers before her appointment. This was a bad visit and hopefully she was just having a bad day.
Atmosphere: 1
Food: 1
Service: 1
Drive through customer service needs attention.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
The service is fast, the food is reliably tasty and the menu offer a wide range of variety. It's a convenient and affordable option for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Just left out the line they’re saying they’re only taking exact cash and no card 🤣 I know the trick behind this. Trying to pocket my money! No ma’am!
Atmosphere: 1
Food: 1
Service: 1
The cashier was very rude and had a bad attitude at 7:00 a.m.
Service: 1
My pancakes were crumbled. I didn't get my extra sausage 😔. I did not get a receipt. The content was not hot. I had to remind the guy at the second window I was missing my water. Customer service and management is terrible. I felt rushed to get the food and go. I will NEVER come back😞😞
Plus they had the phone off the hook when I tried to call back👀👀🤡🤡🥵🥵🥵
Man they slow ass hell. Always on the phone while taking orders. Had to wait 40 mins with only two cars in front of me. If it wasn't for my kids wanting this i would of been left. -3 🌟
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