McDonald's

801 Dennison Ave SW, Birmingham
(205) 323-5387

Recent Reviews

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Mel T

FIX THE DRINK MACHINES flat HOT soda is not what I paid for, its not even the fact that its not cold its almost hot thats ridiculous do better lines are always long and service is mid at best.

Atmosphere: 1

Food: 1

Service: 1

Stefanie Bamberg

This location use to be amazing but lately they have went downhill. I have been given the location 3 last chances. They cannot get drinks correct. They are not putting ice in the drinks. Ordered a large fry and it was filled only half way. The fries are cold. And the hamburger meat is burnt. Everyone in the window act like they don't want to be there. No one says hello, thank you, you're welcome, have a nice day.

Atmosphere: 1

Food: 1

Service: 1

Sydney Petty

Salt packet in my tea

Atmosphere: 2

Food: 2

Service: 1

Erinycole

Not 24 hours, the system goes down after a certain time no matter the order type and opens for breakfast later.

Atmosphere: 1

Food: 1

Service: 1

شبل الأسد يوسف

In this article, I will focus on some important points that should be considered. The soft drinks are completely gas-free; I poured them several times and there was no gas in the drink. The burgers are pre-cooked and placed in a thermos to speed up the preparation process and fulfill the order as quickly as possible. My food was almost cold. The bathrooms don't have toilet paper. What's next?

Atmosphere: 2

Food: 2

Service: 2

alexandra njynski Adou

This facility was definitely hustling to get the orders out because drive through was jammed and so was the restaurant with people making orders. I really don’t know if they were understaffed or what but it took me 25 minutes to get a cheeseburger, one small fry and a medium coke. Once in the car I discovered that all of my food was not even warm plus the fries were old and I saw fresh fries being pulled out of the fryer.

I usually stop at Burger King whenever I come to town so I believe I will go back to Burger King from now on.

Close this site because it’s not serving the public with good food or service.

Atmosphere: 1

Food: 1

Service: 1

Willie May

Don't know drive threw

Food: 2

Service: 3

Ryan Woods

This McDonald’s is terrible and should be shut down the food is terrible the buns for my McGriddles were burnt and it took 30 minutes to get my food there were people that ordered after me getting food before I got mine all around it was a terrible experience and I definitely will not be going back.

Atmosphere: 1

Food: 1

Service: 1

Antwanette Trimble

I went this morning and used my app rewards,First thing they only have one line open at breakfast. Waiting in line 8 mins before I could tell her that I had pickup order.She then tell me I can't do app order cancel and order with her.I cant do that I'm using my rewards. I also told her she should have explained the system down .Not just tell me I can't do pickup .We both got upset cause I waited for nothing and she mad cause the system always messed up she says .It's a way to talk to ppl. It's way to handle business. This is why I rather go take that extra trip to Hardee's then deal with rude employees. Please fix app in Heritage store and teach employees how to talk to ppl

Atmosphere: 1

Service: 1

justice manear

Damien is a real OG he knows how to make the drive-thru roll and is able to take your order quick..., definitely gave me a good experience would highly recommend coming to this McDonald's

Mecca Hayes

They don't have everything, like ice.
It's only 1 person that be there in the morning, so don't stop unless you can be late for work

Atmosphere: 1

Food: 1

Service: 1

Demonica Benemon

Check order better before u send them out I didn't get what I want on my big Mac and I didn't want to bring it back do better

charleneD scott

Went there for lunch and the food was good and hot. Everything I asked for was in the bag.

Atmosphere: 5

Food: 5

Service: 5

Felecia Studimire

I don’t know who they have on the headset/speaker in the morning. They take forever to answer the speaker box and have you sitting and waiting at least 10-20 minutes before they come on the speaker box. That happened yesterday and today sitting waiting at the speaker box no answer and there were no cars at the window.

Atmosphere: 4

Food: 4

Service: 2

Andrew Chun

Sometimes in the early morning hours (2am-4am) they have trouble fulfilling orders due to staffing shortages. Otherwise great!

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