I ordered a Big Mac Meal, vanilla ice cream, and two additional hamburgers. However, Small Strawberry Banana Smoothie and vanilla ice cream did not arrive.
Atmosphere: 5
Food: 5
Service: 5
Jefferson Campos
Terrible I don't recommend it
Kaci Rooker
Good services. Good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
David Derus
Probably the wost run McDonald's ever - it took over 15min to go through the drive thru - I was the second car
Tori Marie
I only go to McDonald's every blue moon as a treat for my kid. First time at this one and the staff were very pleasant. Received order quickly and it was fresh. Will return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Inamsuy Odagled aniabol
The lady who works at this place at night has used bad treatment towards me without being able to explain any situation, there is bad customer service and Uber service at this Mac
Atmosphere: 1
Service: 1
David Olsson
It's just not what they used to be
Atmosphere: 3
Food: 3
Service: 3
Chevelle Howard
It's always a great experience when I visit visit McDonald's store #1387 on Dennison Avenue Birmingham AL.
I was really disappointed with my visit at this location. First off, "Welcome to McDonald's" with a smile, was not given. Then the first thing I'm told after I try to order is... You ain't use the kiosk (with a slight attitude)? I told her, the cashier (who I found out later, was a manager). That I thought that was optional...but quickly I was told the story about crew issues, which a feel, was not my business!! I'm the customer!! But the kicker was, after asking for assistance at the kiosk, she looked me square eyed, and said that she really doesn't know how to use the kiosk herself... I was flabbergasted. After a customer helped with the kiosk, it still took over 8 minutes to receive my Mc Chicken meal with extra lettuce, added onions, extra pickles, cheese and Big Mac sauce, instead of mayo. Oh.. and a caramel sundae. So after about 15 minutes of being in the restaurant, from entering and finally getting my order, I decided to leave with my meal. When I got to my car, and reached in the bag for a hot fry.... Lukewarm!! And the sundae that I purposely bought to complement the fries, what's more like a soft ice cream drink. I believe the caramel sundae was made, but instead of giving it to me, they set it aside until I got my meal. And then I did not even get the mac sauce on the sandwich!! Great way to represent the Heritage Community. I think from now on I'll just stay on the highway, go up a few more exits and get off on Lakeshore, because that McDonald's, it's almost neck in neck with the downtown McDonald's near the Cooper Green and Children's hospital.
Atmosphere: 5
Food: 3
Service: 2
Gianna
Food missing, no one answers phone
Atmosphere: 1
Food: 1
Service: 1
Marvin Young
Wheelchair accessibility: Great fast kind environment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
F Todd
Ordered sausage egg and bacon combo with OJ. Only thing I received correct was the hash brown. I was given a McGriddle and they were out of OJ. Make it make sense. Cost me roughly $10
Food: 1
Santiago
There is always bad attention from the employees, the last time my Mac flurry didn't have a spoon to eat, a cold Mc Chicken, today I went for an ice cream and they say that the machine doesn't work, nothing ever works there.
The coffee was hot,the food was cold
I ordered a Big Mac Meal, vanilla ice cream, and two additional hamburgers.
However, Small Strawberry Banana Smoothie and vanilla ice cream did not arrive.
Atmosphere: 5
Food: 5
Service: 5
Terrible I don't recommend it
Good services. Good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Probably the wost run McDonald's ever - it took over 15min to go through the drive thru - I was the second car
I only go to McDonald's every blue moon as a treat for my kid. First time at this one and the staff were very pleasant. Received order quickly and it was fresh. Will return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
The lady who works at this place at night has used bad treatment towards me without being able to explain any situation, there is bad customer service and Uber service at this Mac
Atmosphere: 1
Service: 1
It's just not what they used to be
Atmosphere: 3
Food: 3
Service: 3
It's always a great experience when I visit visit McDonald's store #1387 on Dennison Avenue Birmingham AL.
Keep up the great work ??
Atmosphere: 5
Food: 5
Service: 5
food was fresh cashier friendly
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I was really disappointed with my visit at this location. First off, "Welcome to McDonald's" with a smile, was not given. Then the first thing I'm told after I try to order is... You ain't use the kiosk (with a slight attitude)? I told her, the cashier (who I found out later, was a manager). That I thought that was optional...but quickly I was told the story about crew issues, which a feel, was not my business!! I'm the customer!! But the kicker was, after asking for assistance at the kiosk, she looked me square eyed, and said that she really doesn't know how to use the kiosk herself... I was flabbergasted. After a customer helped with the kiosk, it still took over 8 minutes to receive my Mc Chicken meal with extra lettuce, added onions, extra pickles, cheese and Big Mac sauce, instead of mayo. Oh.. and a caramel sundae. So after about 15 minutes of being in the restaurant, from entering and finally getting my order, I decided to leave with my meal. When I got to my car, and reached in the bag for a hot fry.... Lukewarm!! And the sundae that I purposely bought to complement the fries, what's more like a soft ice cream drink. I believe the caramel sundae was made, but instead of giving it to me, they set it aside until I got my meal. And then I did not even get the mac sauce on the sandwich!! Great way to represent the Heritage Community. I think from now on I'll just stay on the highway, go up a few more exits and get off on Lakeshore, because that McDonald's, it's almost neck in neck with the downtown McDonald's near the Cooper Green and Children's hospital.
Atmosphere: 5
Food: 3
Service: 2
Food missing, no one answers phone
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: Great fast kind environment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Ordered sausage egg and bacon combo with OJ. Only thing I received correct was the hash brown. I was given a McGriddle and they were out of OJ. Make it make sense. Cost me roughly $10
Food: 1
There is always bad attention from the employees, the last time my Mac flurry didn't have a spoon to eat, a cold Mc Chicken, today I went for an ice cream and they say that the machine doesn't work, nothing ever works there.
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