McDonald's

801 Dennison Ave SW, Birmingham
(205) 323-5387

Recent Reviews

Andrea Glass

Food was hot and fresh and the service from beginning to end was great.

Food: 4

Service: 4

Recommended dishes: French Fries

Alex

Cheese burger took 20 minutes, staff don’t speak English. They communicate through facial expressions only. Very strange experience. Couldn’t tell if the lady at the window was mentally challenged or just having a bad day.

Atmosphere: 1

Food: 1

Service: 1

Amelia S.

this mcdonald's is horrible. this is seriously the slowest mcdonald's in history. i've never been here and it be a quick thing. the workers often seem irritated in doing their jobs. then quit?? go find another job if it's a problem. the food is often cold too. this mcdonald's really needs to get it together.

James “Jay” Casey

Most Mc Donald's are gonna be the same. There arex exceptions, but for the most part, it's all the same. This mc do nalds has been a thorn in my side. It's close to my house and convenience usually outweighs the fact that the service at this location usually sucks. Until my last trip for breakfast. Greatest experience ever. It renewed my belief in people it was so good. Thank you staff! Fyi, this was Saturday morning at 7 a.m. on April 20th, 2024. Hope y'all keep it up.

Atmosphere: 3

Food: 4

Service: 5

Tanisha Price

The worst customer service ever! No help! I never want to returnAttitude should be better... This was the overnight crew

Daccia Jackson

The food is mid, but the customer service was on point

Atmosphere: 5

Food: 3

Service: 5

Dios P Rodríguez

Delicious ? thank

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, French Fries, Mcdouble

Joyce Taylor

"I have noticed that this McDonald's is quite different from how it used to be. In the past, when the stores were under the ownership of CLP; CUSTOMER SERVICE was a top priority, unlike now. The Friendly and Welcoming Atmosphere that used to exist is NO LONGER present, and I must say that this is the case with most McDonald's Stores.Previously, the service was much better, and the STAFF was more friendly; they would greet you when you walked in. Additionally, the crew was always Dressed Neatly.Also, the FOOD QUALITY of food has Declined over time. The french fries were warm but not hot; the Chicken Sandwich tasted old.Despite these issues, I did appreciate being able to place my order at the order area when paying with a credit card.At this time, I have no plans to visit a McDonald's again.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Crispy Chicken Sandwich, French Fries, Strawberry & Crème Pie

Jeremy Blalock

Sign on doors say lobby is open until 10pm but it's locked and drive through only when I came at 845

Atmosphere: 3

Food: 3

Service: 3

DJ MindBlower

I had missing items in my order and they won’t answer the phone.

Atmosphere: 1

Food: 3

Service: 1

Jeffery Conner

Really as good as a McDonald's gets. Are there any 5 star McDonald's.? I would say no. With that said. I gave them a 4 star in a no 5 star world. SO....

Atmosphere: 4

Food: 4

Service: 4

D Foster

I left without my food and my refund. Crew members are incompetent. Phone lines stay inoperable. General Manager is biased. This establishment needs to be shut down.

Atmosphere: 1

Food: 1

Service: 1

Sharon Jenkins

Everything was

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Sandwich Mcnuggets

Amber D

I hope they shut this place down ASAP. The employees and ghetto management are rude and disrespectful. I can see why they work at Mcdonald they will never have or be able to work at a corporate job. They make you sit in the drive thru for so long get to the window mess your order tell you that you can use your app all type of ish. This job is made for ignorant folks like these ghetto mfs. SHUT THIS PLACE DOWN

Atmosphere: 1

Food: 1

Service: 1

William Hale

I ordered coffee in the drive through and ask if they would add sugar and cream in the cup of coffee so I don't have to while driving. They said yes but when I received my order they put the cream and sugar in the bag. I then was told that it was unsanitary for them to put the cream and sugar in cup with coffee. I go to the next McDonald's and ask for the same service it's not a problem. They gave me what I asked for. I don't understand why it was a problem the first time. The second McDonald's say they have a machine that dispense the cream in the cup. Service is lacking

Service: 3

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