I did door dash. They haven’t given me my money back because the claim was denied. My burrito was horrible and I could not eat it. Threw it in the trash. Burrito was mushy, rice not done, cold, guacamole smeared all over the burrito wrap on the outside. Queso dip cold and stiff (like a piece of cheese) They did not answer the phone when I called. Someone from corporate please contact me. My name is Africa Floyd.
Food: 1
Shantell Gray
Got to Birmingham at 9pm after a 3 hour drive. Moe’s was in walking distance from my room so I decided to get dinner here. The ladies on shift did not greet me upon walking in. I stood at the order counter for 5 minutes before I was acknowledged. The manager told the staff to give us what was left. They refused to make more food due to it being 35 minutes before they close. Mind you, 3 nurses from the hospital walked in right after me & I am sure they were hungry after a long shift. They gave us all whatever what left. Chicken was cold. I’ve visited this restaurant several times over the past 6 years & never had this experience. Very disappointing after looking forward to this meal.
Atmosphere: 2
Food: 3
Service: 1
Keyangela Grayson
The staff was very rude and unprofessional. They didn’t like me asking questions about what was advertised inside the store and I was the only person in line. The cashier had an attitude because price difference of items was not told to me when I asked questions. I ended up getting a refund at after my husband paid for the food because of the service and cold food.
Atmosphere: 1
Food: 1
Service: 1
Eric Ham
The staff is very friendly and helpful. The food is great and plentiful.
Atmosphere: 5
Food: 5
Service: 5
Fast Fanny
Ordered 2 bowls. Rice is not gone. Called back to location and person answers and hang up. Neither one of us was able to enjoy our favorite. Moe's is one of my favorites.
Atmosphere: 4
Food: 1
Service: 4
Robert Smith
The old lady nice. Granny likes her. Big portions
Atmosphere: 5
Food: 5
Service: 5
Brenden Baird
The manager Jacob helped me understand the menu. Great customer Service. Thank you for the help. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Angela Wilson
The downtown Birmingham location is by far the best Moes I have ever eaten in. The staff were very friendly and professional. I was even able to see how they diffused a situation with a disgruntled customer who falsely accused them of overlooking her they called her name several times while I was in the restaurant I know because her name was Candace lol. Anyways I wanted to shine the spotlight on these hardworking individuals. Great food,great service, all around great team. Keep up the good work and Slyce, Willow and Carmetha you guys rock. Angela
Atmosphere: 5
Food: 5
Service: 5
Kyle Goss
I ordered from here on DoorDash. It's like they didn't even read my order. I ordered everything on it, and it ended up just being a rice burrito. And they didn't give me chips and salsa. Huge disappointment
michelle smith
Food was not good. Rice was crunchy, flavors are not great. Bathrooms are subpar. Music is too loud overall would not return again.
Kind staff that make your order as you please. Love this place
Jay Len C
Got here at 9:45 and they said they’re closed lol but the sign says 10. Get y’all people together
Melissa Martin
Moe's used to be way better than what it is now they've changed some things about their rice or something and it just doesn't taste the same as it used to but other than that it's pretty good
Renee Gainer
First time I have ever been disappointed in the food at Moes. I ordered a salad with steak. Had very little choices of what to choose from to put on salad aside from beans and rice. The steak with tough and tasted like it had been heated in the microwave. No cucumbers, tomatoes so my salad consisted of lots of lettuce, undercooked onions/peppers and cheese. The onions and peppers were exactly the same color, grey. So disappointed in the food.
Cat Clutton
You'll get sick! This Moe's has gone downhill to the point where your health is at risk. The place is nasty in general--it smells like rotting food and sour dairy mop water-- but the cross contamination risk is real. The staff is either poorly trained or just careless. Placing raw meat on the same cook top next to cooked veggies right before pulling the veggies off the cook top with the same gloves is a no no.
This is only my second time at this location in a calendar year. It took me over 6 months to give it a second shot, but this experience was worse than the last and I will not be back. Last time, I got very sick. I was spared this time, but my mother wasn't so lucky. I grew up around here and have been going to this Moe's on and off for over a decade. I moved back to town last year and was disgusted by its current state. Pay attention to the other reviews that say similar things and avoid this location for your safety. Your wallet will also thank you. 3 burrito bowls and drinks was $70.
I did door dash. They haven’t given me my money back because the claim was denied. My burrito was horrible and I could not eat it. Threw it in the trash. Burrito was mushy, rice not done, cold, guacamole smeared all over the burrito wrap on the outside. Queso dip cold and stiff (like a piece of cheese) They did not answer the phone when I called. Someone from corporate please contact me. My name is Africa Floyd.
Food: 1
Got to Birmingham at 9pm after a 3 hour drive. Moe’s was in walking distance from my room so I decided to get dinner here. The ladies on shift did not greet me upon walking in. I stood at the order counter for 5 minutes before I was acknowledged. The manager told the staff to give us what was left. They refused to make more food due to it being 35 minutes before they close. Mind you, 3 nurses from the hospital walked in right after me & I am sure they were hungry after a long shift. They gave us all whatever what left. Chicken was cold. I’ve visited this restaurant several times over the past 6 years & never had this experience. Very disappointing after looking forward to this meal.
Atmosphere: 2
Food: 3
Service: 1
The staff was very rude and unprofessional. They didn’t like me asking questions about what was advertised inside the store and I was the only person in line. The cashier had an attitude because price difference of items was not told to me when I asked questions. I ended up getting a refund at after my husband paid for the food because of the service and cold food.
Atmosphere: 1
Food: 1
Service: 1
The staff is very friendly and helpful. The food is great and plentiful.
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 bowls. Rice is not gone. Called back to location and person answers and hang up. Neither one of us was able to enjoy our favorite. Moe's is one of my favorites.
Atmosphere: 4
Food: 1
Service: 4
The old lady nice. Granny likes her. Big portions
Atmosphere: 5
Food: 5
Service: 5
The manager Jacob helped me understand the menu. Great customer Service. Thank you for the help. We will be back!
Atmosphere: 5
Food: 5
Service: 5
The downtown Birmingham location is by far the best Moes I have ever eaten in. The staff were very friendly and professional. I was even able to see how they diffused a situation with a disgruntled customer who falsely accused them of overlooking her they called her name several times while I was in the restaurant I know because her name was Candace lol. Anyways I wanted to shine the spotlight on these hardworking individuals. Great food,great service, all around great team. Keep up the good work and Slyce, Willow and Carmetha you guys rock.
Angela
Atmosphere: 5
Food: 5
Service: 5
I ordered from here on DoorDash. It's like they didn't even read my order. I ordered everything on it, and it ended up just being a rice burrito. And they didn't give me chips and salsa. Huge disappointment
Food was not good. Rice was crunchy, flavors are not great. Bathrooms are subpar. Music is too loud overall would not return again.
Restaurantji Recommends
Kind staff that make your order as you please. Love this place
Got here at 9:45 and they said they’re closed lol but the sign says 10. Get y’all people together
Moe's used to be way better than what it is now they've changed some things about their rice or something and it just doesn't taste the same as it used to but other than that it's pretty good
First time I have ever been disappointed in the food at Moes. I ordered a salad with steak. Had very little choices of what to choose from to put on salad aside from beans and rice. The steak with tough and tasted like it had been heated in the microwave. No cucumbers, tomatoes so my salad consisted of lots of lettuce, undercooked onions/peppers and cheese. The onions and peppers were exactly the same color, grey. So disappointed in the food.
You'll get sick! This Moe's has gone downhill to the point where your health is at risk. The place is nasty in general--it smells like rotting food and sour dairy mop water-- but the cross contamination risk is real. The staff is either poorly trained or just careless. Placing raw meat on the same cook top next to cooked veggies right before pulling the veggies off the cook top with the same gloves is a no no.
This is only my second time at this location in a calendar year. It took me over 6 months to give it a second shot, but this experience was worse than the last and I will not be back. Last time, I got very sick. I was spared this time, but my mother wasn't so lucky. I grew up around here and have been going to this Moe's on and off for over a decade. I moved back to town last year and was disgusted by its current state. Pay attention to the other reviews that say similar things and avoid this location for your safety. Your wallet will also thank you. 3 burrito bowls and drinks was $70.
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