Moe's Southwest Grill

It has been a couple years since I have eaten at Moe's. No dig on this location or staff, it just feels more sanitized than old Moe's. Less character to the dinning space.
Likewise, they have reduced available ingredients/add-ins. They are much more Chipotle like now which I don't consider a good thing.

Atmosphere: 2

Food: 5

Service: 4

Employees… PLEASE pay attention when you cut open food packages. Just pulled plastic out of my mouth after choking a few seconds.

Atmosphere: 4

Food: 5

Service: 5

Everytime I visit this location and if Adora is working, she gives me the hardest time ever. The other employees knows my face because I spend money at least 3-4 times a week and is customer friendly especially, Deja. I am always pleased with her service when I visit this location. Adora didn't want to honor my free bowl coupon that I won when I played the kinko game that was hosted by I would assume the new management team or corporate. She charged me extra for 3 ingredients on my free bowl and then gave the cashier an issue when I decided to use my $3.00 rewards I had in my points account. This is not how you treat customers who spend $20.00 each visit at least 3-4 times a week
Adora needs to be ADMONISHED!! Unacceptable. Again, Deja and the other young ladies are awesome and make me feel like a value customers.

The lady complained about me and my friend to other customers and offered free queso to anyone to tell us to shut up. We are not sure what we did? Poopy service

Atmosphere: 4

Food: 4

Service: 1

This location has been so good lately! Friendly people, fresh food, clean, and fast. I’m here multiple times a week usually, and it doesn’t disappoint.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

This is by far the worst Moes in Birmingham I stopped here for lunch and the line was outside people were turning around leaving ..I’m a faithful customer so on Monday I have rewards it didn’t allow me to use them I don’t know if the person at the register wasn’t capable of doing their job correctly and the people who prepare the food are horrible at their jobs I never had a square burrito before and the price I paid for my food I could have gotten a kids burrito the chips was burnt I could go on but I guarantee I’m not the only one that would be choosing chipotle from now on.

Atmosphere: 1

Food: 1

Service: 1

I’m honestly shocked as to why people decide to ever go to Chipotle when Moes exists. The prices are better, the portions are better, the flavor is better. Salsa is free and there are 5 different options. Queso is always amazing. The service at my local Moes is also incredible, I’m always greeted with a smile and a good attitude. They have great deals on the app too! Rewards system is top tier. Every time I get chipotle online, they skimp the portions, but i’ve never once had that problem with this Moes location. Keep doing an awesome job!

Atmosphere: 5

Food: 5

Service: 5

I got the home wrecker I had chicken steak cheese rice and piko. The food was fresh well seasoned and what I expected ? ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

I placed a catering order to be picked up this past Saturday at 5:00pm. Our plans changed and I needed to pick the food up about 1.5 hours earlier than what was scheduled. I called the store and spoke to a woman (sorry, I didn’t get her name) who was so nice and helpful. I would have understood if it wasn’t possible with the short notice, but she was able to make it happen for me! When I arrived there were 2 woman who were finishing preparing my order, again incredibly nice interaction with both of them. The food was packaged well for easy transport, everything that I had ordered was cooked perfectly and it all tasted delicious! Thank you again for making my daughter’s graduation dinner a success! Great job Moe’s Southwest Grill!

Atmosphere: 5

Food: 5

Service: 5

It's ok.

Atmosphere: 2

Food: 2

Service: 4

Compare to price their quantity is way too less.Service is not good

Atmosphere: 1

Food: 1

Service: 1

The employees too their time. Very bad customer service.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Moe Meat Moe Cheese Bowl

Always enjoy food at Moe's

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Queso

The quality is lower and the prices are higher than ever at Moe’s these days. This particular store is filthy, it’s clear the staff don’t clean the dining area/salsa bar and it is nasty. All around pretty negative experience — this chain has really gone downhill and is obviously sacrificing quality to make a buck

Good price!!

Atmosphere: 5

Food: 5

Service: 5