Panera Bread

5444 Patrick Wy, Birmingham
(205) 725-7410

Recent Reviews

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KAREN SAXON

Yall just need to hire people who will work...keep this place clean and make sure your customers feel appreciated. Stop all the chit chat with other employees and pay attention to your customers.

Atmosphere: 3

Food: 4

Service: 3

Matthew Dunn

10/10 would come back to see Steve again. Awesome service. Even better food. Panera needs more Steve’s.

Atmosphere: 5

Food: 5

Service: 5

Chris Harper

Food good but that was it. We arrived upon store opening & they weren’t even close to prepared. Person working register had 0 customer service skills & had no concern about things not being ready. Told my child she may not have everything on her croissant in the least empathetic way possible. There was no food in the front case or bagels out. There was no coffee creamer out, no toilet paper in women’s bathroom. The side door was locked & unusable. And the lunch menu was still up so we had to fumble our way through order. Panera in general has been slipping since the pandemic & never rebounded. We won’t be back here for a long time.

Atmosphere: 1

Food: 3

Service: 1

Fadhima Lovett

This drive thru is SLOW. I had an hour for lunch and my job is less than 10 minutes away. I spent 30 minutes in line, mostly in the same spot. Please eliminate the drive thru if it’s going to take this long because it’s not efficient at all.

Service: 2

Cecy AG

Excellent like always 👌 👍

Atmosphere: 5

Food: 5

Service: 5

Avery Steiner

Steve is a g. Give that man a raise, he deserves it.

Atmosphere: 5

Food: 4

Service: 5

Amber Burton

Explain to me why you can no longer order a salad through the drive thru? You can order anything else but a salad. It's made in the same kitchen. Why can it not be walked to the window? Extremely frustrated with this location!

Atmosphere: 1

Food: 1

Service: 1

Blue Bird 1

My bagel is burnt

Food: 1

Micah Tanner

Panera Bread is a great place to grab a fresh and flavorful meal. I really appreciate that their menu is free of artificial colors, which makes me feel better about what I’m eating. My go-to is the Chicken Chipotle Avocado sandwich—it’s packed with flavor, the chicken is always tender, and the avocado adds the perfect creamy touch. Their commitment to quality ingredients really stands out, and it keeps me coming back. Whether for a quick lunch or a relaxed dinner, Panera is a solid choice.

Atmosphere: 5

Food: 5

Service: 5

Rebecca Hatten-Carr (Becca)

Much better experience today! Mediterranean veggie and an orange scone

Atmosphere: 4

Food: 5

Service: 5

Frances

Arrived in the drive thru last night for my pickup order. It was an order of broccoli cheddar soup. I arrived home six minutes later to eat the soup and saw that there was some kind of larvae in my soup. Pretty disgusting and I won’t be returning.

Atmosphere: 2

Food: 1

Service: 2

Cynthia Galletta

A little pricey however the food is always fresh and delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup

Barbie Toler

We stopped in for breakfast and coffee as we were passing through town. My husband ordered a breakfast bagel sandwich it was cold and missing the ingredients. It did not have the cream cheese or the ayoli. When he asked for the cream cheese, they charged him $1.77 and said the picture was wrong it isnt made that way. I ordered Avocado toast. It was nothing like advertised. It was a few chunks of Avocado on bread. It wasn't even toasted.

Atmosphere: 2

Service: 2

Nikkole Loyd

I would give this negative stars if I were able. While sitting in the parking lot I witnessed an employee in uniform and with blue hair and her husband both get out and threaten to shoot someone because they blow their horn because the employee was blocking the main road in traffic. When I called the store to make a complaint, I was told “oh she was talked to” and the “manager” I spoke with did not seem too concerned. I really hope this is not how they do business in their store. I will be making a complaint with corporate. I really hope they are not as rude and hateful inside their store.

Greg Holleran

Super breakfast. Great coffee!

Atmosphere: 5

Food: 5

Service: 5

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