Pizza Hut

2145 Bessemer Rd, Birmingham
(205) 781-6001

Recent Reviews

Sort by
Mersedes Mendez

Your employee is wonderfully nice and great customer service fast worker

Atmosphere: 5

Food: 5

Service: 5

Jam Mck

Tuesday night I ordered the Triple pizza treat, the pizzas were dried out, cheeseticks could've been lighter and the mini cinnamon rolls were stale.
I was very disappointed.😠

Connie Collins

Why we get to the store and they said they have canceled our order when it said the reservation was ready because the workers got into a fight thumbs down this really such and I had to go home and tell my husband they didn't make our halftime order

Hassell HASSELL

Nice people ready to help. I like getting my rewards points and they assisted me. Everyone seemed like they like each other. Shout out to Miss Dee for the great service.

(Now corporate needs to fix the display monitors. I know they wouldn’t allow it to look like that in other areas. Lines and blank screens)

Atmosphere: 5

Food: 5

Service: 5

Morgan Layton

Very unprofessional & rude do better

Atmosphere: 1

Food: 1

Service: 1

Jessica Vines

Order online didnt go through call the number had to order thru the call center which they cant see if my order went out been about 30 mins been calling the store no answer and call service keep answering and they say u getting us cause they dont want to answer 😒 smh trying to gwt a refund for the 37 or 38 bucks I spent for food that hasn't arrived yet 😒

Food: 5

Service: 3

Marquetta Huggins

The manager. She was very rude. She left me at the drive thru windows to go across the street to go an get her something to drink, other employees did not come to the windows. So when she came back, she ask me about my order to tell me it wasn't there. Very unprofessional

Strong One

Brianna and her whole crew awesome! I recommend this exact store because they corrected their wrong and went above and beyond! Please give them a raise! Great people, great store service in our black community! 💯

Atmosphere: 5

Food: 5

Service: 5

Crystal Williams

Received DRY pizza no sauce was on it at all 😡

Victoria Hunter

Love the Tuesday Meal Deals!!!

Atmosphere: 5

Food: 5

Service: 5

Ann McGinnis

We ordered pizza and Wings, after we arrived at window, the staff was quick, pulled around to front to receive order at car, the next visit, we will request that the crust be crispy instead of the doughy
😸, the bell peppers on pizza, could have been cut neater too bulky, the bone in spicy wings were great and we will give it another try as well as specify preferences more detail our of meal🤔

Food: 5

Service: 5

AlienOrange ¿

I ordered online for a quick pick up. Doors are locked lady at the counter on her phone doing nothing except saying go to the drive thru. Now 3 cars are placing orders in front of me one car waited at the window 10 minutes before I pulled off cause you shouldn't have to wait for pick up. This Pizza Hut is why I went to Domino's instead today & will never return to a Pizza Hut again.

Samantha

Order delivery 2 pizzas, 16 peice Medium wing, 8 peice Burning Hot wing, double breadsticks..Missing the 8 piece, store said they had 2 wings in the order, delivery drivers passenger said they had, put them both together. Who's lying, called customer service they said the store kept hanging up on them, so no reorder, no refund. So I guess I gave Delphine my driver and her passenger and kid dinner or pizza hut forgot. Who knows. My first order was perfect, but this one is ridiculous. So who's paying me back driver or pizza hut plus there tip. I'm not feeding a stealing driver and tipping them as well. Hope the owner gets this handled. I'm a new customer this is my 2 nd order and unless they make this right it will be the last order. Fix the problem, please. Customer support is a joke they can't get the pizza hut the answer but I can. Please give me my refund of Delphine tip ans for my wings. I don't feed and tip theives if that's the issue. Get it this fixed please. Order cast $61 dollars without tip.. seriously..

Nikia Fields

I order 3 pizzas total .. 2 create my own and one meat lovers … the only one correct was the meat lovers the other 2 were cheese ….. I was charged for toppings and received not 1

Food: 2

Service: 2

Mel Harmonii

Worse store over was walking the store didn’t even notify me that they was close before I placed my order and i sent me all the way in the back to pick up my order mind you I work right next too the store they saw and still wouldn’t let me pay and get my food I worse store ever will never use them again

Atmosphere: 1

Service: 1

Loading...