Food was late. Boneless wings were pathetic. Pizza was ok.
Atmosphere: 1
Food: 2
Service: 1
Jesus Martinez
We ordered ahead of time and the pizza was not ready. I waited close to 15 min and still not ready. The staff was trying to work with an overwhelming monsoon of orders. At one point, they said that they ran out of dough!! After that, I left… without my pizza
Russell White
**BY FAR, THE WORST PIZZA I HAVE EVER EATEN** It truly breaks my heart to have to leave such a bad review to one of my childhood super-heroes, aka Pizza-Hut. However, these days they truly have become the ultimate pizza villain. How is this company still in business, better yet, WHY?!! Anyways, I ordered a large meat lover’s (classic 90’s gourmet pie), during the Super Bowl last night. I arrived after having to abort an order at a nearby papa John’s (wait time extended over an hour for carry out). Nevertheless, I was greeted in a friendly manner, my order was taken, and I had my 25 minute wait time given to me. My first alarm sounded when I realized it did not smell very good in there. Smelled like old mop water instead of delicious food cooking. Matter of fact, there was not a delicious food cooking smell to be had in there. After a bit longer of a wait, closer to 45 minutes, I was finally leaving with a pizza. I did not even look at it, I told myself, whatever is in that box is getting eaten. This was actually my survival instincts taking over after having invested more than 2 hours on a single pizza on this particular night. Duly noted, I have pizza maybe twice a year from Marco’s (which all of them have ironically closed). I should’ve checked that pizza at the store. I got home, starved out, and with high-hopes, peeled the lid off of what I just knew was going to take me back to one of my favorite childhood experiences. I was wrong…oh how I was wrong…this pizza looked awful. I tried to pull a slice out of the box, however, the crust/dough, would not allow such an ez task. This dough had the integrity of a wet napkin. As I wrangled this slice, now with 2 hands, toppings and cheese were sliding off and bouncing everywhere. I tried to salvage 2 pieces at a time in the air-fryer, but all this did was burn the cheese and expel grease from everything. My God this was an absolute grease-fest By the way. Whatever, I’m starving, it’s Super Bowl Sunday, and by God I’m going to attempt to enjoy this pile of trash pizza I just actually paid money for. 1st bite- no lie, I swear I tasted axle grease or something similar. The entire middle of the pie tasted this way. The toppings were disgusting. They taste like there are so many preservatives and sodium, that the meats would never naturally decompose, even in ideal conditions. The sauce tasted soured, the ham, I singled out to be one of the main foul tasting culprits. I somehow forced myself to eat half of this monstrosity, regretting every single bite. I was beyond the whole return & refund scenario. I wanted nothing more than to wipe this memory from my existence as I immediately walked the leftovers to our apartment’s dumpster. I will never, ever, never, ever, attempt to eat anything other than Marco’s or frozen pizza EVER AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
donna rickert
Rude customer service
Atmosphere: 1
Food: 1
Service: 1
Kevin Nelson
Awesome pizza
Atmosphere: 5
Food: 5
Service: 5
Harper Symone
Consistently good.
Atmosphere: 3
Food: 4
Service: 5
Chaitali Patel
They won’t even pick up their number goes to the call center. I ordered a pizza and it was suppose to come in 35 mins. It’s been an hour now and the driver looks lost. We are upset and hungry . I wish they would have a store number that worked
Service: 1
Allison Deason-Barry (Alle)
Staff are so helpful and polite
Atmosphere: 5
Food: 5
Service: 5
Paula Helmly-Parker
Pizza was hot and ready when we arrived. The young man at the window was very nice and professional.
I placed my order online thru the app, and ordered a 3 Topping large pizza for $10.99. I spent 20 minutes trying to place the order bc every time I would go to checkout, the price would change and the pizza would be $20. I finally thought I’d figured it out and placed the order, my total only being $20.
But when I checked my bank account, they charged me almost $30. So even after I placed the order with the correct items and the price was correct, they somehow changed my amount and charged me something completely different than what I was originally set to pay.
It’s extremely deceptive and I sent multiple emails to corporate but haven’t heard back about anything.
Nicole “NikkiBeTraveling” P
Haven’t had pizza this fresh and good in a long time. It was the best! The pizza was so fresh and tasty. Our first visit here and we are sure to return. Very clean restaurant and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Donald Norwood
Honestly, the pizza I got yesterday at Pizza Hut on Valleydale Road was the worst pizza I have ever had in my life. None of the three people in my family could finish a slice. The pizza sauce had been over-salted to the point it made the pizza inedible. I'm sure I'll try them again sometime, but it won't be anytime soon.
Atmosphere: 3
Food: 1
Service: 4
Donnam williams
Great experience food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Anthony Fox
Always hot and fresh. Employee's are friendly and neat. Great food and deserts.
Best Pizza Hut in town. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Food was late. Boneless wings were pathetic. Pizza was ok.
Atmosphere: 1
Food: 2
Service: 1
We ordered ahead of time and the pizza was not ready. I waited close to 15 min and still not ready. The staff was trying to work with an overwhelming monsoon of orders. At one point, they said that they ran out of dough!! After that, I left… without my pizza
**BY FAR, THE WORST PIZZA I HAVE EVER EATEN**
It truly breaks my heart to have to leave such a bad review to one of my childhood super-heroes, aka Pizza-Hut. However, these days they truly have become the ultimate pizza villain. How is this company still in business, better yet, WHY?!! Anyways, I ordered a large meat lover’s (classic 90’s gourmet pie), during the Super Bowl last night. I arrived after having to abort an order at a nearby papa John’s (wait time extended over an hour for carry out). Nevertheless, I was greeted in a friendly manner, my order was taken, and I had my 25 minute wait time given to me. My first alarm sounded when I realized it did not smell very good in there. Smelled like old mop water instead of delicious food cooking. Matter of fact, there was not a delicious food cooking smell to be had in there. After a bit longer of a wait, closer to 45 minutes, I was finally leaving with a pizza. I did not even look at it, I told myself, whatever is in that box is getting eaten. This was actually my survival instincts taking over after having invested more than 2 hours on a single pizza on this particular night. Duly noted, I have pizza maybe twice a year from Marco’s (which all of them have ironically closed). I should’ve checked that pizza at the store. I got home, starved out, and with high-hopes, peeled the lid off of what I just knew was going to take me back to one of my favorite childhood experiences. I was wrong…oh how I was wrong…this pizza looked awful. I tried to pull a slice out of the box, however, the crust/dough, would not allow such an ez task. This dough had the integrity of a wet napkin. As I wrangled this slice, now with 2 hands, toppings and cheese were sliding off and bouncing everywhere. I tried to salvage 2 pieces at a time in the air-fryer, but all this did was burn the cheese and expel grease from everything. My God this was an absolute grease-fest By the way. Whatever, I’m starving, it’s Super Bowl Sunday, and by God I’m going to attempt to enjoy this pile of trash pizza I just actually paid money for. 1st bite- no lie, I swear I tasted axle grease or something similar. The entire middle of the pie tasted this way. The toppings were disgusting. They taste like there are so many preservatives and sodium, that the meats would never naturally decompose, even in ideal conditions. The sauce tasted soured, the ham, I singled out to be one of the main foul tasting culprits. I somehow forced myself to eat half of this monstrosity, regretting every single bite. I was beyond the whole return & refund scenario. I wanted nothing more than to wipe this memory from my existence as I immediately walked the leftovers to our apartment’s dumpster. I will never, ever, never, ever, attempt to eat anything other than Marco’s or frozen pizza EVER AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
Rude customer service
Atmosphere: 1
Food: 1
Service: 1
Awesome pizza
Atmosphere: 5
Food: 5
Service: 5
Consistently good.
Atmosphere: 3
Food: 4
Service: 5
They won’t even pick up their number goes to the call center. I ordered a pizza and it was suppose to come in 35 mins. It’s been an hour now and the driver looks lost. We are upset and hungry . I wish they would have a store number that worked
Service: 1
Staff are so helpful and polite
Atmosphere: 5
Food: 5
Service: 5
Pizza was hot and ready when we arrived. The young man at the window was very nice and professional.
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Restaurantji Recommends
I placed my order online thru the app, and ordered a 3 Topping large pizza for $10.99. I spent 20 minutes trying to place the order bc every time I would go to checkout, the price would change and the pizza would be $20. I finally thought I’d figured it out and placed the order, my total only being $20.
But when I checked my bank account, they charged me almost $30. So even after I placed the order with the correct items and the price was correct, they somehow changed my amount and charged me something completely different than what I was originally set to pay.
It’s extremely deceptive and I sent multiple emails to corporate but haven’t heard back about anything.
Haven’t had pizza this fresh and good in a long time. It was the best! The pizza was so fresh and tasty. Our first visit here and we are sure to return. Very clean restaurant and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Honestly, the pizza I got yesterday at Pizza Hut on Valleydale Road was the worst pizza I have ever had in my life. None of the three people in my family could finish a slice. The pizza sauce had been over-salted to the point it made the pizza inedible. I'm sure I'll try them again sometime, but it won't be anytime soon.
Atmosphere: 3
Food: 1
Service: 4
Great experience food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Always hot and fresh. Employee's are friendly and neat. Great food and deserts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Triple Chocolate Brownie, Cinnabon Mini Rolls, Cheese Pizza, Supreme Pizza
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