Pizza Hut

437 Green Springs Hwy Suite 121, Birmingham
(205) 942-6535

Recent Reviews

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Joe Driver

These pizzas should have never been served you should have remade them ... The thin crust is missing part of the slice of pizza towards the center and The original hand toss the cheese didn't melt towards the middle and the pizza dough is not fully cooked toward the middle and all the cheese was shifted to one side because after putting them in the box it's obvious you put it on a shelf at an angle

Michelle Espino

Gave me the wrong order.

Angela Danzy

Had t ha PH in over 10 years. Mom wanted it today so I picked up a Supreme and a Meat Lovers. Placed the order online and picked it up within 20 minutes.

Kevin Nelson

Great food and service. Best pizza hut in town

Sharon Faith

Pizza crust could be cripier

Mariana Dupont

I usually don’t leave reviews, but I felt it was important to speak up after my recent visit. While the food was fine, I was really disappointed by how one of the older staff members spoke to a younger worker in front of customers. The girl at the front seemed overwhelmed. She was handling a phone order while several people were in line. Instead of stepping in to help, the older woman spoke to her in a rude and disrespectful tone, which made the situation worse.

It was uncomfortable to witness, and I can only imagine how she might be spoken to when no one is watching. Young workers deserve respect and support, especially when they’re doing their best under pressure. It would be much more productive and professional if the more experienced staff helped instead of criticized.

I hope management sees this and takes steps to foster a more supportive work environment. It really does affect the customer experience.

Sistrunktv

I am a DoorDash driver and I visited this location to pick up a DoorDash order. They had me sitting there knowing I was waiting for a pickup. The order was sitting in the fridge and I was waiting for it for a long time. The light skin black girl was laughing like it was a joke that was I waiting while it was sitting in the fridge. This location is on the do not pickup list for me . The customer service is horrible .

LeeAnne

Order with Uber, the drivers wait at store. After 4 🔥 sauce when I asked on the side, they got one right when I called. They said they didn't have honey BBQ, menu says yes..but back to messing up, I called and asked for sauce on side...arrives about well over hour away. Sauce is soaked ...my son can't eat it Uber ignores so 6/7 orders wrong. And it's not cheap $30 PP pizza, wings we can eat , again, cinnamon rolls drinks, etc ...im so angry, then they don't answer when I call back.

Food: 4

Service: 3

Stepfanye Terrell

Not enough as expected.

Atmosphere: 4

Food: 2

Service: 3

Andrea Tidd

First time trying- a last minute Saturday night order was easy on the website, ready surprisingly fast, hot and delish! A good price for a large 3-topping as well! Will definitely try again- thanks Pizza Hut!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Hut

Stephanie Lynch

Ordered delivery online for the first time tonight and made a mistake. Called and they immediately corrected it. Very helpful staff

Food: 5

Service: 5

Preston

Spend your money elsewhere. Worst store we ever ordered from. You don’t even get food. Just charge your card. Don’t show up even after 3 calls. And them saying there coming. They say guess you will have to pick it up. Wtf.

Atmosphere: 1

Food: 1

Service: 1

Billy Welch

Is there a reason they are closed at 3:30pm and it says they are open

Service: 1

Jrock420 _

Customer service, horrible.
They will not answer any of your questions when being asked completely ignore everything You try to ask

Service: 1

Taylor Clopton

If I could place a “0” as my rating I would. This is our second attempt to order from this Pizza Hut. Both experiences have been $?&@. We ordered pizza for our son’s bday today and 2 hours after placing the order and receiving nothing we made some calls. At least 5x we reached the store and were hung up on after being told “hold on one minute, let me check”. We did not receive a refund nor our order. Now the store is closed and we are scrapping together a late dinner for our kids. We will never use this Pizza Hut again for anything.

Atmosphere: 1

Food: 1

Service: 1

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