Red Mountain Grill

Redmont Grill,
Scan table for menu, order, and Service, but leave a tip for the server???not sure how's that even possible. Bacon Cheese Burger was good, but the salt and pepper fries were not fresh, had to be under a cooling lamp, weren't warm or really suitable to eat, should have refried them, made fresh or serve chips. 27.00 for sandwich, fry, and water. Sad the meal wasn't enjoyable. I left a tip because it's the right thing to do, but ask for fresh food when you order(made to order), wasn't that busy, and it was 11 am when I arrived, and 30 plus minutes when I got the order. Not a Sir Charles Experience, I fly out of BHM 2-3 times a week, and first time at Redmont, should have stuck with Chick-fil-A.

Atmosphere: 4

Food: 3

Service: 3

We were here a few weeks back and had a time here with Ebonie. She was very friendly and competent. Myself and Cuzin ordered drinks and food. It tasted great and the drink was perfect. When we go back to visit family we hope we see Ebonie again. Please let her know to keep up the good work. Until next time

Atmosphere: 5

Food: 5

Service: 5

I don’t know why I didn’t read the reviews before going in here, I guess I just wanted a place to sit and work for an hour. I was starving so I got boneless wings which I thought would be a safe option for $18.99. Yes, a plate of Walmart frozen Nasty wings for $19 before tax and tip. Absolutely Ludicrous . Friends got very mid fried pickles and french fries. Cocktails were extremely overpriced of course. Can we stop doing this please? This is getting so ridiculous and stupid.

Atmosphere: 3

Food: 1

Service: 1

Complete s show. Bar staff did not know how to use online ordering. Everyone... I mean everyone....had their bill screwed up. Adding to wrong bill. Literally unsure they know how to use ordering system

Atmosphere: 3

Food: 3

Service: 1

Terrible service. I wasn’t acknowledged until I received my food, which is totally bizarre. You have to input your own order into a clunky app, and until you do, no one cares or even offers a water. Never checked on me after I received my food. Don’t waste your time here.

Atmosphere: 3

Food: 2

Service: 1

I am surprised how places like this still in business, I don't even know if management exist here but if you looking for people with zero commitment for service, this is the right place, I can't even review the food nor the drinks because I was never attended, tried the app and it failed, good luck here.

Atmosphere: 2

this restaurant is published to be open until 7:00 p.m..

attempted to walk in at 6:24 p.m. And the server said they are closed.

please fix the published times so that airport patrons have correct information!!!

The waiters and bar staff stand around on their phones and talking not paying attention to customers. Make you feel like you are inconveniencing them

Atmosphere: 3

Food: 3

Service: 1

The to-go food came out quickly and the food was good

Atmosphere: 4

Food: 5

Service: 4

Solid... good service.. nice, tasty cheeseburger and fries were hot and tasty!

Atmosphere: 4

Food: 4

Service: 5

I'm not one to complain but dang . No one at the to go counter, the bartender was on point he killed it. Ordered a bama burger and a coke to go. It took 20 min to get my food with only 5 or 6 other people in the restaurant. This is why I chose to write this I found someone's Skittles trash in my food and then pulled a hair out of my mouth when I finished. The food was good but obviously nasty.

Atmosphere: 5

Food: 1

Service: 3

Hind sight is 20/20…shlvd checked the reviews prior to stopping into this horrific establishment! Walked in and sat ourselves (no seat yourself sign @ the hostess podium). We sat at the only two person table that was avail…it had a used glass on it so we moved it to the neighboring 6 person table. That apparently was not acceptable bc Jaycee became so irate and began yelling at us…”You dont move a dirty glass to a clean table…now i have to reclean that table.” First, why wld the bottom of a glass be dirty requiring you to reclean a table; Second, could she come over and clean our table for us; Third, why was she screaming at us making a scene?! Look at the photos…Jaycee got so close to me while yelling at me like i was a child her manager had to pull her back and then eventually had to stand in front of her in between her and i. Kudos to the manager…however this place is ridiculous to customers…we left as her behavior was aggressive and unhinged…all of this over us moving a glass.

Service: 1

Used to eating here before every trip but never again. QR code they made us scan to look at menu asked us for credit card before we even ordered, then there were fraudulent charges on the account a few days later. There’s some kind of scam going on with their QR code, and the BBQ sandwich has doubled in price since our last visit. BBQ sandwiches and fries for 2 should never cost $75. NEVER AGAIN.

Food was edible if overpriced; service was some of the poorest I have had in a long time. It was admittedly busy however I had to ask for napkins three times, a knife to cut my food two times and wait for a 2nd drink that never came. I finally gave up, paid my bill and left.

Atmosphere: 1

Food: 2

Service: 1

Ken Ken was wonderful very attentive and friendly
Party of 5 all enjoyed our burgers.

Atmosphere: 5

Food: 5

Service: 5