Ruth's Chris Steak House

Initial email invite indicated gratuity was included in the price. This was not the case—not only was our meal more than it should have been—I was embarrassed that friends that I had invited to join us also paid significantly hogher amount then anticipated. The meal and wine were excellent—but not served as billed.

The atmosphere was pleasant we were celebrating a birthday dinner. The food was delicious, but the service was a little bit slow. I think they need a little bit more help. He was trying to do his best, but I believe he was the only waiter. It had been several years since we have been there. You can tell things had changed.

It took forever to get food. The Restaurant only had 8 tables occupied. No thank you no recognition. Not what I've experienced at a Ruth Chris in the past

Great food as always but prices have increased so we don't go there as often as we'd like. Wine selection isn't what it was either. Grocery store brands. Nothing special

Ruth Chris's needs a better location. Circuitous route getting into restaurant. Server was very nice ...no problem there. I did NOT like the onion rings. Looked like a platter of donuts. Huge greasy limp onions inside a crisp batter. Not edible. I told the server (we had tried only 2). She made no accommodation for the $13 onion rings. Lobster add-on was yummy. Steak very good.

Location leaves a lot to be desired. Food is great. Wine is great. But this location — smelled a bit like stale cigarette smoke and felt like the seating in an old Pizza Hut. Hate to be so critical but really need to update the location.

Inside the Embassy Suites by Hilton

Atmosphere: 5

Food: 5

Service: 5

The service was great but the food was mediocre. For the most part it was cool but not for the prices they charge.

Atmosphere: 5

Food: 3

Service: 5

My wife had shrimp and it was decent, I had a burger and fries the burger was a little dry and the fries were very greasy and limp. After a drink to start with, we waited 45 minutes for our server to return and that never happened. We had to go to the bar and ask if we could order food. We were in the lounge and even after we got our food, I think the bartender noticed we noticed our server wasn’t helping us at all and came over to check on us a few times. This was my first Ruth Chris experience and most likely the last. Besides the bad service I expected the best burger ever, and it was mediocre at best. Seems like the good name of Ruth Chris is just hype. So sad we paid that much for a mediocre meal and terrible service

Atmosphere: 4

Food: 2

Service: 1

I purchased a 70plus steak in which I ordered medium well and I got home and cut it and it is well done. So disappointed

Atmosphere: 5

Food: 1

Service: 5

my wife and i went there with our son and daughter in law for their birthday. The had all steak and i had the salmon, everything perfect taste and presentation.

We were immediately seated and the service was excellent. It wasn't quite as intimate as I'd hoped, we were seated in an open space in the hotel lobby. Kind of felt like fish in a bowl. The veal ravioli was divine and the cocktails were pleasingly strong. The brussel sprouts were awful. The flavor was scattered about and the consistency was...inconsistent. The lamb chops were flavored well but dry and lacking in the overall expectation. The potatoes were extremely salty. Creamed spinach was magnificent! The steak was delicious, but not much better than any other steak house. The bread pudding was perfection. Overall, I was underwhelmed at the experience for the hype, but willing to give it another try maybe at a different location.

This was our first experience at a Ruth's Chris and it surpassed our expectations. We are going through some major health issues and this anniversary dinner was a much needed respite from our worries. Our sever, Joseph, was wonderful as well. So kind and professional.

Perfect steak and sides. Really enjoyed this meal.

Atmosphere: 5

Food: 5

Service: 5

All around best experience great food and our waitress treated us like family. A big shout out to Isabella

Atmosphere: 5

Food: 5

Service: 5