Santos Coffee & Bar Uptown

Oddly unfriendly baristas. Bad, nutty tasting espresso. Beautiful , calming ambiance tho. Really nice to sit and study.

Atmosphere: 4

Food: 2

Service: 1

Love the decor and the lady in the register was very friendly. I double checked with her that I said iced coffee(sometimes I forget). She said yes. When my name was called it was hot. I politely told the barista that it was suppose to be iced. She huffed looked at her computer screen with the orders and then slammed the ice box open put some ice in and proceeded to dump my pipping hot coffee into the cup. She handed it back without a word. The plastic cup was still hot to the touch and before I sat down the ice was already gone. I had to get another cup of ice and poor what I could fit in. I came for a much needed break and what I got was a cup full of rudeness.

Atmosphere: 5

Food: 2

Service: 1

Quiet and delicious!

Atmosphere: 5

Food: 5

Service: 5

Coffee is good 😊
No pet friendly
Location is good and nice

Atmosphere: 5

Service: 3

They closed the kitchen down while we were ordering breakfast and also didn't have iced coffee or cold brew. They were severely unprepared as a business.

Service: 1

Santos Coffee in Hoover offers a unique “crop-to-cup” experience, sourcing beans directly from their family-owned farms in Guatemala. This commitment to quality is evident in their diverse menu, which includes signature drinks like the Basil Lavender Latte, Café Nutella, and a variety of crepes and sandwiches.

Atmosphere: 5

Food: 5

Service: 5

They do not have knives that customers can use and will interrogate you if you ask the ‘cook’ to cut the food.
The girls working acted like it was an act of congress to have a bagel cut in half.

Atmosphere: 1

Food: 2

Service: 1

Ima give it 5 stars bc the coffee was good. The employees attitude changes with tip amount be aware. This usually means the owner is paying them below a livable wage. Shame on the owners. If there was another place within walking distance I’d prob go there. Otherwise great coffee

Atmosphere: 5

Food: 5

Service: 5

I traveled from Memphis, TN to Birmingham, AL to get away. I stayed at the Sheraton Hotel. I did not have a good experience at the breakfast spot inside the Sheraton. I googled the closet breakfast spot and Santos showed up. I went and had the best experience. The young lady that took my order answered all my questions regarding what to order. My order was placed, it didn't take long to get my order and my food was hot. I sat inside and ate and enjoyed the atmosphere.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Sausage Egg and Cheese

I highly recommend this establishment.

Atmosphere: 5

Food: 5

Service: 5

Came here for crepes a couple of times and really enjoyed it. Definitely recommend that and the lavender mint tea. Perfect place to study or get some work done when they’re not busy. Workers have always been very friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

No urgency, staff that truly does not care if you patronize them or not. Got order wrong two days in a row (not complicated), “that’s my bad” was the response. I gave up and walked out of line on the third day after a 10 min wait for a cup of coffee. Prepare to wait if you dare.

Atmosphere: 3

Food: 3

Service: 1

Stopped into Santos Coffee & Bar Uptown for a quick breakfast snack while attending a convention at the BJCC, and it was a nice little find. I grabbed the sausage, egg, and cheese croissant — it was good, warm, and hit the spot, though not the best I’ve had.

What really stood out, though, was the strawberry smoothie — excellent flavor, refreshing, and made just right. Definitely worth a stop if you’re in the area and need a quick boost.

Friendly staff, good vibe, and a convenient spot to escape the convention bustle for a few minutes. Solid 4 out of 5 stars from me — and I’d go back for that smoothie alone.

Atmosphere: 5

Food: 4

Service: 5

Fantastic nutella latte-iced with oatmilk. Bold, smooth, and delicious.

Atmosphere: 4

Service: 5

Laid back corner cafe. Perfect spot to grab a smoothie on our Sunday morning walk. Only had the Harvest smoothie available, and it was yummy! Gave 4 stars for food because not all menu items were available.

Atmosphere: 5

Food: 4

Service: 5