Employees didn't wash their hands and the grill was dirty
Atmosphere: 1
Food: 1
Service: 1
Robby West
This food good 💯
Atmosphere: 5
Food: 5
Service: 5
Emily Thovson
I ate here twice today and both times people were kind and the food was good. Lunch I had grilled chicken with vegetables and dinner I had a wrap from the cooler. I even stopped by for a drink and met some awesome ladies behind the coffee counter. Shoutout to those ladies for making my day a little brighter right before they closed! They could have told me to get lost, but instead they made me smile.
Atmosphere: 5
Food: 5
Service: 5
charlena hathcoat
Their smash burgers and fries are the best
Atmosphere: 5
Service: 5
David Neville
Absolutely horrible experience. The staff took my wife's order for a simple hamburger but instead of not adding cheese they made her wait over ten minutes and when she politely asked where her food was the cashier wouldn't even look her in the eye, and the grill cook gave an extremely aggressive bark of 'ol, bye!' when she tried to change her order to something they actually had. They were extremely rude, confrontational, unprofessional and downright aggressive. After getting some food at last my wife couldn't even finish it in peace as the two female employees were noticeably staring and talking about her where she sat. She was extremely distressed and felt very unsafe so she left without finishing her food. This is completely acceptable and we will be lodging a formal complaint with UAB St. Vincents. Will not be back, ever.
Atmosphere: 1
Food: 1
Service: 1
karl chesser
Not much variety
Atmosphere: 5
Food: 2
Service: 5
Grace Gwin
Hamburger was delicious as was meat sauce, spaghetti and best green beans ever.
Atmosphere: 5
Food: 5
Service: 5
Susan Thompson
The server came from behind the food line came to a table where her friend was grab a chicken wing ate it and was acting childish in her food gloves then went back to serve people without changing her gloves. Another employee was giving her friends free cokes and stuff. The next day the same worker eating the chicken wing was very rude and snappy with an elderly lady and it was all very uncalled for. The whole crew including the supervisor needs to be fired. I have video of the employee eating the chicken wing in her work gloves. St Vincent or UAB you can do better with hiring employees. Very disappointed in what I have seen in the last 3 days the way they act and treat people is very unprofessional. I hope I get a survey from the hospital so I can share the video and my experience the last 3 days with their Bristo employees.
Atmosphere: 1
Service: 1
Paula Harris
Service is horrible. All black customers were getting good customer service. If you were white, horrible service. And, the supervisor was right next to employee in question. So don’t bother to complain to a supervisor. I’m going to call the hospital.
Atmosphere: 1
Food: 2
Service: 1
S Harris
Please bring back the regular cut regular French fries. The already so called seasoned ones yall using now are nasty and look greasy. Please bring back the a1 sauce packs as I like eating them with my hot dogs and burgers. Please use not so fat hot dogs and make hamburger patties a little thinner and not so fat. Please smile when working with the public, wear hear nets and Please guys pull your pants up. It's starting to look ghetto in there. I miss the old staff, they were older. Last, please bring back the discount for ALLLL food to employees, that food is wayyyy to expensive to be mediocre tasting.
After waiting for almost 15 minutes for someone' to help me while there wasn't a single person in line I finally had to rush back to check on my sister who is a patient here. I haven't had a bite to eat all day and guess now I'll have to wait until tomorrow which is Very Disappointing... Not saying someone should lose there job but people shouldn't have to go hungry because people don't wanna do there job and serve hungry people something to eat.. Wouldn't recommend this place to anyone!!!
Ms. Brittney
Nothing special overpriced all their food is garbage taste of food disgusting
Atmosphere: 1
Food: 1
Service: 1
Lissa
I've never felt a need to post but tI was dissatisfied to the point of I almost asked them to taste the dry bland potato salad and eat the unseasoned cheese burger
Employees didn't wash their hands and the grill was dirty
Atmosphere: 1
Food: 1
Service: 1
This food good 💯
Atmosphere: 5
Food: 5
Service: 5
I ate here twice today and both times people were kind and the food was good. Lunch I had grilled chicken with vegetables and dinner I had a wrap from the cooler. I even stopped by for a drink and met some awesome ladies behind the coffee counter. Shoutout to those ladies for making my day a little brighter right before they closed! They could have told me to get lost, but instead they made me smile.
Atmosphere: 5
Food: 5
Service: 5
Their smash burgers and fries are the best
Atmosphere: 5
Service: 5
Absolutely horrible experience. The staff took my wife's order for a simple hamburger but instead of not adding cheese they made her wait over ten minutes and when she politely asked where her food was the cashier wouldn't even look her in the eye, and the grill cook gave an extremely aggressive bark of 'ol, bye!' when she tried to change her order to something they actually had. They were extremely rude, confrontational, unprofessional and downright aggressive. After getting some food at last my wife couldn't even finish it in peace as the two female employees were noticeably staring and talking about her where she sat. She was extremely distressed and felt very unsafe so she left without finishing her food. This is completely acceptable and we will be lodging a formal complaint with UAB St. Vincents.
Will not be back, ever.
Atmosphere: 1
Food: 1
Service: 1
Not much variety
Atmosphere: 5
Food: 2
Service: 5
Hamburger was delicious as was meat sauce, spaghetti and best green beans ever.
Atmosphere: 5
Food: 5
Service: 5
The server came from behind the food line came to a table where her friend was grab a chicken wing ate it and was acting childish in her food gloves then went back to serve people without changing her gloves. Another employee was giving her friends free cokes and stuff. The next day the same worker eating the chicken wing was very rude and snappy with an elderly lady and it was all very uncalled for. The whole crew including the supervisor needs to be fired. I have video of the employee eating the chicken wing in her work gloves. St Vincent or UAB you can do better with hiring employees. Very disappointed in what I have seen in the last 3 days the way they act and treat people is very unprofessional. I hope I get a survey from the hospital so I can share the video and my experience the last 3 days with their Bristo employees.
Atmosphere: 1
Service: 1
Service is horrible. All black customers were getting good customer service. If you were white, horrible service. And, the supervisor was right next to employee in question. So don’t bother to complain to a supervisor. I’m going to call the hospital.
Atmosphere: 1
Food: 2
Service: 1
Please bring back the regular cut regular French fries. The already so called seasoned ones yall using now are nasty and look greasy. Please bring back the a1 sauce packs as I like eating them with my hot dogs and burgers. Please use not so fat hot dogs and make hamburger patties a little thinner and not so fat. Please smile when working with the public, wear hear nets and Please guys pull your pants up. It's starting to look ghetto in there. I miss the old staff, they were older. Last, please bring back the discount for ALLLL food to employees, that food is wayyyy to expensive to be mediocre tasting.
Restaurantji Recommends
After waiting for almost 15 minutes for someone' to help me while there wasn't a single person in line I finally had to rush back to check on my sister who is a patient here. I haven't had a bite to eat all day and guess now I'll have to wait until tomorrow which is Very Disappointing... Not saying someone should lose there job but people shouldn't have to go hungry because people don't wanna do there job and serve hungry people something to eat.. Wouldn't recommend this place to anyone!!!
Nothing special overpriced all their food is garbage taste of food disgusting
Atmosphere: 1
Food: 1
Service: 1
I've never felt a need to post but tI was dissatisfied to the point of I almost asked them to taste the dry bland potato salad and eat the unseasoned cheese burger
Atmosphere: 2
Food: 2
Service: 3
Horrible service. Walked out without food.
Service: 1
Horrible service. Walked out without food.
Service: 1
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