Customers` Favorites
Customers` Favorites
“A five star rating just isn’t high enough for Steak-Out! Saturday night our family ordered rib-eye steaks, loaded baked potatoes, salads, rolls, and strawberry topped cheesecakes. Your phone was answered with a smile and dinner was delivered faster than we expected and the delivery man was very courteous. The steaks were hot, juicy, very flavorful, extremely tender, and cooked just as we had ordered. The potatoes were still hot, as were the rolls, and the salads were fresh, cold and crispy. The slices of delectable cheesecake completed our meal and once again left us extremely happy to be repeat customers. Thank you Steak-Out for always delivering such high quality food and making us happy to be patrons of yours!“
Customers` Favorites
“Best pork-chop EVER!! And our server Mary Kay gave us top notch service! She was truly Amazing!“
Customers` Favorites
“Dinner was absolutely amazing! Service was stellar. The Fleming's staff made tonight memorable from the moment O entered the building until my exit.“
Customers` Favorites
“Wow Longhorn Trussville, we had an Awesome meal today.
Table 86 and table 62
The service was outstanding.”
“Truly exceptional service.”
“Service went above and beyond expectations.”
Warm and appreciative
“I was genuinely impressed by the level of care and attention.” by our waitress.
“They made the entire experience smooth and enjoyable.”
“The service felt personal and thoughtful.”
Remarkable Professional Service from
Alexius A and Kia (Takiah S).
Please recognize them for OUTSTANDING CUSTOMER SERVICE!!!“
Customers` Favorites
“Fresh delicious food and friendly service. The place is gorgeous.“
Customers` Favorites
“We have been dining at Longhorn for many years. Tonight our experience wasn't as smooth as expected. My server, Isaac was great. Very personable, knowledgeable and tended to us perfectly. First off my husband ordered a drink from the bar. He waited at least 15 minutes to get it. We watched the bartender waiting on several tables for the entire time we were watching completely ignoring our servers request to fill his drink orders. We were not the only ones waiting. Shame on her. Then upon questioning our server about the bartenders here we learned something I found very frustrating and unfair. You see, most of the bar tenders that work at this location behave the same as this lady did tonight. Does not get in any hurry to fill drink orders from the servers. We were informed that Longhorns servers, by the restaurants policy, takes 15% of every servers earned tips to share with the bartender and the host. Mind you, not every table orders drinks from the bar and yet the servers have to pay them. These bartenders do not earn that. Especially when they take their sweet slow time with making drink orders for the servers. I also learned they only pay host $5 an hour. How stingy of the restaurant to do that to their employees. They need to pay hosts minimum wage and stop expecting the servers to pay them out of their hard earned money. After all, servers are only paid about $2.13 hr from the restaurant. Bartenders should not get any pay from the servers pockets unless the servers want to do so. But these servers have no choice. They are forced to pay.
My next complaint was the ribeye my husband ordered as medium. It came to the table well done. So thin a piece, very tough to cut through. Isaac took it back to the kitchen with our request to cook it medium rare in hopes it would make it back out at least medium. It turned out to be correctly cooked at medium rare this time, but still a thin tough steak. Not worth $26.79.
Now that we know how Longhorn takes money from the servers to help them pay other staff we will no longer put tips on credit cards. We will be giving our tips in cash.“
Customers` Favorites
“Amazing! My wife and I love it here!“
Customers` Favorites
“My experience @ longhorn in Gardendale. An hour wait, finally got seated I ordered the mushrooms & the shrimp & chowder soup for my appetizer. ( Really Good)! Now the Ribeye & Asparagus, was AMAZING!!! Steak needed no sauce. It was well worth the wait!! Thank You LongHorn, you did not DISAPPOINT! . And Tiffany our waitress made us feel like family!! 🙌🏽“
Customers` Favorites
“Our waiter, Alex, at the hoover location was spectacular!“
Customers` Favorites
“Services were great !“
Customers` Favorites
“Was not treated well by person at bar. Steak was way under cooked and nobody cared. Will not dine there again“
Customers` Favorites
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“Just know that you have to be ready to start ordering before you even get to the steam table. They will point at you and ask what meat you want. Be prepared to decide quickly as you go down the line. DO NOT BE ON YOUR PHONE! I know this sounds harsh but this is how they are able get a lot of people fed. They have a large selection and everything is delicious.“