Subway
2103 Center Point Pkwy, Birmingham
(205) 854-9527
Recent Reviews
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This is a really clean location and they loaded the nachos to perfection.
Absolutely horrible experience at this Subway location. I sent my husband to pick up the same sandwich I always order — I don’t eat out often, but when I do, I expect quality and professionalism. Today, a woman named Kamani (or whatever her name is,) claimed to be the manager, though we have never seen her before. I have never had an issue here when the male manager is working, the times that we do go.
The sandwich was made wrong, not properly cut, missing items, completely sloppy. I calmly asked Kamani to remake it, and she refused, saying she could only add to it for an additional fee. I thanked her for offering to fix what she messed up if I paid more but told her I’d rather get a refund. That is when she got loud and unprofessional, saying she does not do refunds and that she was the manager.
She said nothing was wrong with the sandwich and that I was the only customer who's ever had a problem. Then gave me a toll-free number that goes absolutely nowhere. If this is how management handles mistakes, this location deserves to be reported and will be to the BBB. I will not be going back!
Really sad. I never give reviews because that’s just not who I am, but never have I been to a place that charges you $14 for a sandwich with almost nooooo meat. I ordered a simple chicken strip footlong and the chicken was almost nowhere to be seen, I have been to other subways and always get my moneys worth but not this one. Very disappointing!
Great experience, delicious food
Looks like my review for pointing out they were shorting portion was removed. I don't know how they pass corporate inspections.
I visited this location today. The lady gave me 1 piece of turkey and a half piece of ham😳 This is a shame! I will never visit Subway Centerpoint again.
This subway should be closed down
Atmosphere: 1
Food: 1
Service: 1
Went here once a couple weeks ago and she overcharged me 4$ for things I didn’t order. Today I was in a rush and decided to give it another shot. Yea same crap different day. Asked for chicken and she put about 8 little cubes on my sandwich and when I questioned her she put more on then charged me double without telling me. When I confronted her she said she also charged me an extra 2$ for putting extra lettuce and black olives on it. Corporate needs to shut this place down, huge scam!!!!
Atmosphere: 1
Food: 1
Service: 1
Don't give you 2 ounce of meat and they wondering why they can't sell food.have signs selling homemade chicken salad but was told they don't make it no more.
Atmosphere: 1
Food: 1
Service: 1
The footlong chocolate chip cookie was delicious..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Roaches at this location and they don’t take coupons and they overcharge for items have done more than once the health department needs to shut them down
Atmosphere: 1
Food: 1
Service: 1
The pudgy woman during the day says that vegetables are no longer free. Anything over 8 cucumbers is 2 dollars extra. It makes no sense how you have to demand the bare minimum/ vegetables you want because they really dont control portions well OR free vegetables after already buying a $19 sandwich. Will never come back, whole location can go to hell. Sunni is the only worker that will actually give you your money's worth.
Atmosphere: 1
Food: 1
Service: 1
Well it's safe to say I will never choose this location again! I thought I was tripping the last time when the lady put 3 slices of meat on my hotdog size sub with all light ingredients! Well, I shall be a fool no more! 3 slices! Light ingredients! Don't bother!
Atmosphere: 1
Food: 1
Service: 1
If I can give this location a 0 rating I would. We just made an online order to the store with a coupon that’s clearly on their website. Employee called my phone and said they don’t accept the coupon that clearly just went through online. Then we asked how is that possible if the money was already taking off the card. The employee hung up on us and didn’t answer the phone after. Corporate definitely needs to look into getting better employees immediately this is unacceptable!
Service: 1
After going to the Centerpoint and Huffman locations and learning they did not take coupons that come thru mail I was quite disappointed! Someone in the Ctrpt location said,"they take those in Pinson. I was thrilled! I had been craving a club sub from Subway and having to go from location to location made me quite irritated. I am senior citizen and I use my coupons. Everything is so high nowadays. All locations should take them!! Thank you Pinson for taking my coupon tho I had to pay extra for one of the 3 meats on club!!
Atmosphere: 5
Food: 5
Service: 5
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