Subway
2103 Center Point Pkwy, Birmingham
(205) 854-9527
Recent Reviews
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I always get a spicy Italian. They skimp on the meat only giving like 4 slices of pepperoni and 4 of salami, not to mention the slices are almost see through. I always ask for all veggies making my sandwich look huge but at this store I can wrap my hand around my sub.
The service is atrocious having a lady raise her voice and give attitude whenever you ask her to do something. They don't accept coupons, they re use the same gloves for multiple sandwiches. The place is just nasty all around. I was here about 3 years ago, The place hasn't changed one bit and is honestly upsetting to see it still open
Atmosphere: 1
Food: 1
Service: 1
This subway is way more expensive for the same sandwiches you can get anywhere else plus they cut ingredients in half then turn around change you 50 cents more because it’s extra.
Then they don’t even have all of their ingredients available. Other than that it’s very clean inside and their workers are nice, it’s their owner doing this overcharging for less food.
I’ll try my best to stay away from this location or all of them until they resolve this issue because it is too expensive to be stingy with ingredients they already don’t give enough of.
Atmosphere: 3
Food: 2
Service: 3
My sandwich had very little meat on it .
I would give it no stars if I could. My co worker was sent to order food for me and another coworker. My order was a 6” subway melt with all the toppings. I got a veggie sandwich instead. I took the sandwich back to this place to have a new on made or a refund. The lady manager was not in when I got there so the girl that was there called her manager on the cell phone and told her my issue. The girl put me on speaker phone and as I was about to explain to the manger what happened the manager started yelling over talking me and cutting me off saying you didn’t order that you ordered a veggie sandwich and I can’t give you a refund call your bank!! I told her call the bank for what I paid you for the sandwich.(My co worker said she was talking on the phone at the time she was making the sandwich and probably didn’t hear him. He was sure what a subway melt was so he thought it was made right). She then proceeds to yell I can add the meat to your veggie sandwich and charge the extra fee for the meat. I told her the sandwich was soggy and I wanted a new one made and I will pay the difference. She yelled no your sandwich was right I’m not giving you a refund and I’m not making you a new one!! This place will never see another dollar from me. The sandwiches are poorly made, the manager is terrible, no professionalism at all. Im not even sure how she owns this business. 10 out of 10 I do not recommend. The service is garbage.
Atmosphere: 1
Food: 1
Service: 1
This is a really clean location and they loaded the nachos to perfection.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible experience at this Subway location. I sent my husband to pick up the same sandwich I always order — I don’t eat out often, but when I do, I expect quality and professionalism. Today, a woman named Kamani (or whatever her name is,) claimed to be the manager, though we have never seen her before. I have never had an issue here when the male manager is working, the times that we do go.
The sandwich was made wrong, not properly cut, missing items, completely sloppy. I calmly asked Kamani to remake it, and she refused, saying she could only add to it for an additional fee. I thanked her for offering to fix what she messed up if I paid more but told her I’d rather get a refund. That is when she got loud and unprofessional, saying she does not do refunds and that she was the manager.
She said nothing was wrong with the sandwich and that I was the only customer who's ever had a problem. Then gave me a toll-free number that goes absolutely nowhere. If this is how management handles mistakes, this location deserves to be reported and will be to the BBB. I will not be going back!
Really sad. I never give reviews because that’s just not who I am, but never have I been to a place that charges you $14 for a sandwich with almost nooooo meat. I ordered a simple chicken strip footlong and the chicken was almost nowhere to be seen, I have been to other subways and always get my moneys worth but not this one. Very disappointing!
Great experience, delicious food
Looks like my review for pointing out they were shorting portion was removed. I don't know how they pass corporate inspections.
I visited this location today. The lady gave me 1 piece of turkey and a half piece of ham😳 This is a shame! I will never visit Subway Centerpoint again.
Restaurantji Recommends
This subway should be closed down
Atmosphere: 1
Food: 1
Service: 1
Went here once a couple weeks ago and she overcharged me 4$ for things I didn’t order. Today I was in a rush and decided to give it another shot. Yea same crap different day. Asked for chicken and she put about 8 little cubes on my sandwich and when I questioned her she put more on then charged me double without telling me. When I confronted her she said she also charged me an extra 2$ for putting extra lettuce and black olives on it. Corporate needs to shut this place down, huge scam!!!!
Atmosphere: 1
Food: 1
Service: 1
Don't give you 2 ounce of meat and they wondering why they can't sell food.have signs selling homemade chicken salad but was told they don't make it no more.
Atmosphere: 1
Food: 1
Service: 1
The footlong chocolate chip cookie was delicious..
Atmosphere: 5
Food: 5
Service: 5
Roaches at this location and they don’t take coupons and they overcharge for items have done more than once the health department needs to shut them down
Atmosphere: 1
Food: 1
Service: 1
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