Subway
803 20th St S, Birmingham
(205) 254-7300
Recent Reviews
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I asked for a #6 (pepperoni,meatballs,2x cheese) and I asked for no pepperoni since I don’t like it. This one guys says “ok so just meatballs on bread” I said no and he gave me a weird look and then I said “just a #6 which no pepperoni” and he was all confused like he’s never worked there ever and was just mean overall.
Middle eastern guy was talking on his IPod the entire time he was making my sandwich. I had to repeat my order several times because he wasn’t listening to me and then he got upset with me. He put small pieces of ripped apart ham and turkey on my club and didn’t put double cheese. Then he put my bacon in the microwave for 5 seconds before putting it on my sandwich. I told him never mind and walked out without my order. He had a terrible attitude. This was Saturday 11/16/2024 at 2:05 pm.
Atmosphere: 4
Food: 1
Service: 1
Gave my order repeated it 3 times took forever and still only got one of the items I ordered save your time and go somewhere else
Atmosphere: 2
Food: 2
Service: 1
I hate writing bad reviews, but I feel like I have to for this location. The food was mediocre, and while the person helping seemed new, so I won’t hold that against them, what really bothered me was when the food fell off the paper into the toaster. Instead of making a new one, they just put it back like nothing happened. The only decent part was the atmosphere, but even that wasn’t great. To top it off, they rang up the drink after I had already paid, so I ended up paying more. If you need something quick, this place might work, but otherwise, I’d recommend staying away.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Cookies
I ordered through the mobile app. The order I picked up from the store was Significantly messed up. I was not able to go back to the store due To time constraints. I reached out to the store, and the franchisee reached back out to me. Instead of offering to make anything right, he just acknowledged what happened. Mistakes happen, But there must be some sort of rectification other than an “oh well” .
Food: 1
Service: 1
Me and 2 of my friends made an online order for 12:05 P.M. and we did not get our food until 12:23 P.M. It was just sitting there so therefore our food was cold. We did the online deal for a combo that includes a drink but upon trying to leave the store we were stopped by the older guy for him to check our bags and our cups to see if we were stealing. In my opinion, if you wanted to be sure we had the correct things, someone should have been at the register handling that and everything should have been together!! The sandwich was also very much thrown together and very very cold!! If I could give this experience an 0/10 I would. Never coming back to this location!!
Atmosphere: 1
Food: 1
Service: 1
The service is bad. I won't be back
Atmosphere: 1
Food: 1
Service: 1
The worst tasting sandwich I’ve ever had! It’s the same subway sandwich I always get but it was not the same from this location
Atmosphere: 1
Food: 1
Service: 1
I came in with a coupon the Iran man did accept my coupon! As he was making my sandwich he was just throwing my vegetables any kind of way on the sandwich! He was not placing them as neat on the sandwich! My coupon came with a chip and drink ! as I was in my second refill he came to side of the drink machine and told me that my coupon only allows one refill keep in mind I’m dining in to eat!! I will not payronize these foreign people who comes from over seas and buying up all the Subways and really making they own rules on how to these coupons! The last couple ones I’ve been to is owned by foreign people! They customer service is horrible! I will never go back to this establishment ever!!!
Atmosphere: 1
Food: 1
Service: 1
It's All right
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Vegetarian options: Veggie Delite Submarine Sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch, Oven Roasted Turkey & Ham Footlong Pro Double Protein, Ham & Cheese Melt Footlong Melt, Veggie Delite Footlong Regular Sub, The Outlaw Footlong Regular Sub
I ordered on UberEats at 8:00AM. They canceled my order. Don't waste your time ordering from here in the morning, they will just cancel it.
Atmosphere: 1
Food: 1
Service: 1
Dying cockroach on a table. Told the employee who just smiled at me and ignored it.
Atmosphere: 1
Food: 3
Service: 1
Been going there for years! The past 3 visits since August, subs suck. No more. Bread looked like it was molding & hard as concrete. Never going again. How can you kill a subway sandwich! Spicy Italian BMT…Today 3:00pm. You know you made a sorry sub!
Atmosphere: 1
Food: 1
Service: 1
Homeless man unconscious in the lobby, the worker gave me a 12 inch when I asked twice for a 6 inch then the second worker gave me olives when I asked for olive oil. Lastly, I told the cashier to ring me up for a combo and she rang me up for a bag of chips so a third (head) worker came out and told me I had to put my drink cup back. He said I could spend another transaction on a new drink though. I said no and left, never ever coming back again
Atmosphere: 1
Food: 1
Service: 1
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