Wendy's
901 Bankhead Hwy W, Birmingham
(205) 324-5272
Recent Reviews
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I got food poisoning or something from here, the patty was burnt, the atmosphere was extremely unpleasant, the employees were all rude,and they had people just hanging out inside. It made me feel very uncomfortable.
Went to this one and another looking for the new strawberry frosty, not only did they not have strawberry frosty they didn't have chocolate or vanilla.
Not actually 24 hours. I've been here four times after a night shift in the last few weeks, and they just won't answer. Sometimes they park a truck in the drive thru backwards to indicate it's inaccessibility, but that's the most courtesy you'll get in that regard. Why waste people's time by lying about your hours? Just flagrantly disrespectful to anyone who wants to get a late night bite to eat. Put up a sign, or better yet actually change your hours instead of being deliberately disingenuous.
It's the fact every time I go to this location between 10pm-12pm its always closed it would be different if the customer was informed of what's going on a note on the speaker or the employee saying we closed our system down at least something the manager and crew was sitting in the car right in front of the building just letting people pull up and try to order food this very unprofessional and it down sizes the business cause I'm sure the other customers feel the same I'm not coming back to this location I'll drive to the Southside
It took us 45 mins to get thru the drive thru. Once u r in line, u r committed. Not very fast service and bad for business. Their sweet tea was NOT fresh.
Worst Wendy’s either they never organized everytime me and family go they always closed. This Wendy’s supposeTo be open 24/7! Definitely need better management and new employees!!
The worst place to stop for something to eat. The workers are very rude and unprofessional. Due to their attitude and lack of work ethics, I walked out without getting anything. I will not return here for anything unless it's diesel from the Pilot it's connected to.
Fries were hot and tasty but the Dave's single was dry. It took a looong time for someone to come to the speaker to take my order. I also didn't get a receipt for my meal ?.
Visited at 10pm. There was one car ahead of me. When I pulled to the drive through speaker I was immediately told "we're closed for a shift change." I don't know why I even gave this location another chance because it's always a problem. It's sad to say but this is typical for them to be closed at night. Well never again will I visit this location. True rating is zero stars but unfortunately Google doesn't allow.
Never opened just horrible they don't care. Staff outside talking. Never go back I will drive to Southside location. Do anyone in corporate care about their repation.
Restaurantji Recommends
Third shift……. Didn’t get to order because staff was extremely rude and unprofessional. Talk with the manager and guess what? She was just like the staff that she manage. Do not recommend at all. Jut keep moving the the next restaurant. If I had the option to give zero stars I would
Visited restaurant Monday 6th ordered two cups of chili and a large tea notice car in front give back bag wasn't for sure at first but later realized girl given my chili to car ahead of me, manager changed bags, later noticed chili stain on cup, not sure about going back
No service no one was served!!! Poor customer service at the drive thru and inside the building where was the manager? Shut this place down please horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible
I wish I could give negative.resturant was dirty and the cashier and crew manager or who ever was helping her was Ignorant and incompetent. Cashier reached in the ice bin with bare hands and got the ice with the cups instead of the ice scoop. Then got my order wrong and the cashier called me a liar when I repeated my order which a grade schooler could have gotten right. Then wanted me to pay for another order instead jf maxing it right. Do not go here you will get ripped off and sick. Service is pathetic. Charged me for two meals got half of one.
I failed to understand 8 people working and passing by and no not acknowledges us with a welcome or an apology that they are busy, after 7 min and several employees glance at us and no one took our order we left.
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