The place could use some cleaning..And the associate could be more attentive to their customers. The automated machine to place your order,is causing the employees to get away from customer service.
Olivia Clark
We placed an online order during our break from work. It was ready when we got here and they had us waiting for 10 minutes at the counter. 5 cars came and left and they gave out other orders over the counter while ignoring us. When one of the cooks finally acknowledged us the other lady came over and gave us our food. Now tell me why after waiting that long and getting ignored they proceeded to give me this skimpy cold fry (photo included). And after they gave us our stuff three people came in and their orders were immediately taken and given out within 5 min.
jarrett jackson
Night crew is a joke stopped here with my family to eat in. It took about 30 mins to get the food it was cold and sloppy and had hardly any meat or lettuce. But crew was live and laughing. All need to be fired if this is how they work. Won't be back dont care how hungry I am passing thru on a road trip.
Chloe Thifault
The cook purposely put a piece of tape in my Chalupa on 5/21/25. The people in this Taco Bell is not very nice. The reason I complained bc those people are lazy and bad customer service. I will be calling the headquarters bc putting a piece of tape in my food is outrageous.
Rachael Smiley
First off coming in the drive though, the staff was ridiculously rude through the speaker and at the window, and ignored us a few times and just left us sitting there. They were out of almost everything, and admitted to having the fryers and grills off “for the night” despite it not being anywhere near closing time. Our entire order was wrong, and they forgot items too. We ordered two flat bread melts with no sauce on them and got what could only be extra sauce on both, and the shredded cheese wasn’t even slightly melted. We also ordered a Doritos locos taco that looked like it had been made hours earlier, it was so soggy it looked like it had been dipped in a pool. Didn’t eat any of our food. If you don’t like your job then quit but it is absurd to be an asshole and negligent at your job for no reason.
Bri Barker
Worst Taco Bell around. Every time you go, they are out of everything. Ordered a large nacho fry, got a half filled thing of fries that were COLD. Out of half of their drinks this time.
Sean Gore
Stopped in for a quick lunch and they did not disappoint! Walked in, placed order and by the time I had filled my cup and grabbed my sauces the food was basically packed up and ready to go! Very clean restaurant area and well stocked sauce bar. Friendly staff and the food was hot and fresh! Great experience and will definitely be back.
Denise Pridemore
Did not have to order through a kiosk. Clean restrooms and dining room. Friendly staff.
Eddie Booth
Had 3 soft steak Tacos delivered by Door Dash to the hospital. When I opened the tiny bag, I could not believe my eyes. The tacos were about the size of my thumb. They were literally 3 rolled up tortillas. There was not enough meat, cheese and lettuce in all 3 combined to make one taco. Door Dash money wasted.
Food: 1
Ashley Bradley
This place is absolutely ridiculous and I will not be coming back to this location. Ordered food from the drive through and then didn’t get half of what I ordered right, so my bf and I went inside to ask to get the other food I ordered and they rang it up wrong on the thing and wouldn’t give me the right food that I wanted. The workers in there are a joke and walked right by us 3 differ times and this is not the first time this has happened.
Do not buy the Chicken Chalupa I bought number 6 on the menu and after I ate it I got sick I advised not to buy anything with chicken in it from this taco bell
Avree Casey
I ORDERED THREE $7 BOX AND I ONLY GOT THE Tacos in a big bag NO BOXES at least put it in bags.then I looked in the bag and there was only one taco and two bean burritos three chulupas and I gave my friend her meal and when I looked in the bag there was only three left and I got THREE BOXES and when I went to get the rest there called me a liar and said they counted it by hand absolutely worst place to eat in brewton never going back again....!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
tammy richardson
Had to use kiosk because employee wouldn't take our order. Was actually told we had to use kiosk. Food was room temperature.
Nacho chips were rancid tasted like bad oil! Change your oil in fryer! And the churros or cinnamon twists tasted like chemicals. We are from out of town so I couldn’t return there to get my money back. Was sick by the time I got home. Terrible terrible!
Atmosphere: 2
Food: 1
Service: 1
Jackie Coleman Gradeless
The food is good, but most of the time the employees act like they're mad at you for ordering it.
The place could use some cleaning..And the associate could be more attentive to their customers. The automated machine to place your order,is causing the employees to get away from customer service.
We placed an online order during our break from work. It was ready when we got here and they had us waiting for 10 minutes at the counter. 5 cars came and left and they gave out other orders over the counter while ignoring us. When one of the cooks finally acknowledged us the other lady came over and gave us our food. Now tell me why after waiting that long and getting ignored they proceeded to give me this skimpy cold fry (photo included). And after they gave us our stuff three people came in and their orders were immediately taken and given out within 5 min.
Night crew is a joke stopped here with my family to eat in. It took about 30 mins to get the food it was cold and sloppy and had hardly any meat or lettuce. But crew was live and laughing. All need to be fired if this is how they work. Won't be back dont care how hungry I am passing thru on a road trip.
The cook purposely put a piece of tape in my Chalupa on 5/21/25. The people in this Taco Bell is not very nice. The reason I complained bc those people are lazy and bad customer service. I will be calling the headquarters bc putting a piece of tape in my food is outrageous.
First off coming in the drive though, the staff was ridiculously rude through the speaker and at the window, and ignored us a few times and just left us sitting there. They were out of almost everything, and admitted to having the fryers and grills off “for the night” despite it not being anywhere near closing time. Our entire order was wrong, and they forgot items too.
We ordered two flat bread melts with no sauce on them and got what could only be extra sauce on both, and the shredded cheese wasn’t even slightly melted. We also ordered a Doritos locos taco that looked like it had been made hours earlier, it was so soggy it looked like it had been dipped in a pool. Didn’t eat any of our food.
If you don’t like your job then quit but it is absurd to be an asshole and negligent at your job for no reason.
Worst Taco Bell around. Every time you go, they are out of everything. Ordered a large nacho fry, got a half filled thing of fries that were COLD. Out of half of their drinks this time.
Stopped in for a quick lunch and they did not disappoint! Walked in, placed order and by the time I had filled my cup and grabbed my sauces the food was basically packed up and ready to go! Very clean restaurant area and well stocked sauce bar. Friendly staff and the food was hot and fresh! Great experience and will definitely be back.
Did not have to order through a kiosk. Clean restrooms and dining room. Friendly staff.
Had 3 soft steak Tacos delivered by Door Dash to the hospital. When I opened the tiny bag, I could not believe my eyes. The tacos were about the size of my thumb. They were literally 3 rolled up tortillas. There was not enough meat, cheese and lettuce in all 3 combined to make one taco. Door Dash money wasted.
Food: 1
This place is absolutely ridiculous and I will not be coming back to this location. Ordered food from the drive through and then didn’t get half of what I ordered right, so my bf and I went inside to ask to get the other food I ordered and they rang it up wrong on the thing and wouldn’t give me the right food that I wanted. The workers in there are a joke and walked right by us 3 differ times and this is not the first time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Do not buy the Chicken Chalupa I bought number 6 on the menu and after I ate it I got sick I advised not to buy anything with chicken in it from this taco bell
I ORDERED THREE $7 BOX AND I ONLY GOT THE Tacos in a big bag NO BOXES at least put it in bags.then I looked in the bag and there was only one taco and two bean burritos three chulupas and I gave my friend her meal and when I looked in the bag there was only three left and I got THREE BOXES and when I went to get the rest there called me a liar and said they counted it by hand absolutely worst place to eat in brewton never going back again....!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
Had to use kiosk because employee wouldn't take our order. Was actually told we had to use kiosk. Food was room temperature.
Vegetarian options: I'm not a vegetarian.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Quesadilla, Taco, Cinnamon Twists
Nacho chips were rancid tasted like bad oil! Change your oil in fryer! And the churros or cinnamon twists tasted like chemicals. We are from out of town so I couldn’t return there to get my money back. Was sick by the time I got home. Terrible terrible!
Atmosphere: 2
Food: 1
Service: 1
The food is good, but most of the time the employees act like they're mad at you for ordering it.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Quesadilla, Ground Beef Burrito, Taco, Cinnamon Twists
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