Employees are always nice. Food is good. Facility is clean..
Atmosphere: 5
Food: 5
Service: 5
krysta winston
Always a stop when I'm going from Birmingham to Montgomery. I'm going to hit that exit.
Atmosphere: 5
Food: 5
Service: 5
David Willis
Just simply great fast food meal.
Food: 5
Service: 5
Sarah Gainer
Great food! The staff was friendly and my order was handled properly and timely!
Atmosphere: 5
Food: 5
Service: 5
Anita Stephens
Waited almost 20 minutes to give our order at the drive thru, decided maybe speaker isn't working, so pulled forward to window, waited another 10 minutes before anyone even acknowledged our presence, only to be told that the items advertised being on special, they didn't have
Atmosphere: 1
Food: 1
Service: 1
Guided Light
This location is severely understaffed. Workers are stressed with the work and each other, and can’t keep up with customer flow. They are short on a wide variety of supplies. Waited over an hour for our food before asking for a refund. edit: waited an additional 10-15 minutes before walking out, did not receive refund.
Virginia
Stopped to get food took forever go ! They kept us eating almost an hour and had to go back in for food! Young girl had an attitude and didn’t care about anything ! Took another 10 minutes inside ! Then had to ask again and food was just sitting on the side of the pickup area! Many people inside were not pleased !
Atmosphere: 1
Food: 2
Service: 1
Clever Girl
Ordered on the mobile app, got the notification saying it’s ready, and have been waiting in store over an hour for our food. Quite a few of us customers have been waiting too long for a fast-food restaurant.
To the manager: your store is understaffed and your staff is overworked and stressed out. Do better & hire more people to keep up with customer flow, and come in yourself and HELP during busy hours.
Atmosphere: 1
Food: 1
Service: 1
Cameron Murphy
This place is awful. Staff is rude and service is EXTREMELY slow. Don’t stop here if you are hopping off the interstate to get something quick. Would give zero stars on service if I could.
Atmosphere: 1
Food: 1
Service: 1
Erica Byrd
I stood in line 13 minutes just for no one NOT to take my order. Very disappointing . I didn’t ask no questions, I just left. It’s sad to see ppl ignore you like you’re invisible in 2025. Very racist vibes.
Great service friendly staff and wonderful food :)
Atmosphere: 5
Food: 5
Service: 5
Harry Hessle III
This is by far the best bojangles in Alabama!!! The staff is amazing, and they all need raises! Love this place
Atmosphere: 5
Food: 5
Service: 5
Eddie Jackson Jr
I got the wrong side item.
Atmosphere: 3
Food: 2
Service: 3
Heather Walker
After a very long day of traveling we were starving. We checked in to our hotel and my family and I decided to order Bojangles. My husband and I have had Bojangles before so we wanted our son to experience how good Bojangles is....this Bojangles was TERRIBLE. I honestly wish I could rate negative stars. First of all the chicken on our sandwiches was paper thin and so dry, wish I could share the pictures I have. The fries tasted like they had been sitting since the dinner rush. My husband didn't even get his drink. Worst experience ever, do not recommend
Food: 1
Michele Moore
Great experience here today! Super friendly and helpful service, even with them having to manually input an online order that didn’t go through because their system was down. They made sure our order was correct, down to the number of sauces we asked for, and our food was hot, fresh and tasty. We’ll continue to come to this Bojangles location!
Employees are always nice. Food is good. Facility is clean..
Atmosphere: 5
Food: 5
Service: 5
Always a stop when I'm going from Birmingham to Montgomery. I'm going to hit that exit.
Atmosphere: 5
Food: 5
Service: 5
Just simply great fast food meal.
Food: 5
Service: 5
Great food! The staff was friendly and my order was handled properly and timely!
Atmosphere: 5
Food: 5
Service: 5
Waited almost 20 minutes to give our order at the drive thru, decided maybe speaker isn't working, so pulled forward to window, waited another 10 minutes before anyone even acknowledged our presence, only to be told that the items advertised being on special, they didn't have
Atmosphere: 1
Food: 1
Service: 1
This location is severely understaffed. Workers are stressed with the work and each other, and can’t keep up with customer flow. They are short on a wide variety of supplies. Waited over an hour for our food before asking for a refund.
edit: waited an additional 10-15 minutes before walking out, did not receive refund.
Stopped to get food took forever go ! They kept us eating almost an hour and had to go back in for food! Young girl had an attitude and didn’t care about anything ! Took another 10 minutes inside ! Then had to ask again and food was just sitting on the side of the pickup area! Many people inside were not pleased !
Atmosphere: 1
Food: 2
Service: 1
Ordered on the mobile app, got the notification saying it’s ready, and have been waiting in store over an hour for our food. Quite a few of us customers have been waiting too long for a fast-food restaurant.
To the manager: your store is understaffed and your staff is overworked and stressed out. Do better & hire more people to keep up with customer flow, and come in yourself and HELP during busy hours.
Atmosphere: 1
Food: 1
Service: 1
This place is awful. Staff is rude and service is EXTREMELY slow. Don’t stop here if you are hopping off the interstate to get something quick. Would give zero stars on service if I could.
Atmosphere: 1
Food: 1
Service: 1
I stood in line 13 minutes just for no one NOT to take my order. Very disappointing . I didn’t ask no questions, I just left. It’s sad to see ppl ignore you like you’re invisible in 2025. Very racist vibes.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Great service friendly staff and wonderful food :)
Atmosphere: 5
Food: 5
Service: 5
This is by far the best bojangles in Alabama!!! The staff is amazing, and they all need raises! Love this place
Atmosphere: 5
Food: 5
Service: 5
I got the wrong side item.
Atmosphere: 3
Food: 2
Service: 3
After a very long day of traveling we were starving. We checked in to our hotel and my family and I decided to order Bojangles. My husband and I have had Bojangles before so we wanted our son to experience how good Bojangles is....this Bojangles was TERRIBLE. I honestly wish I could rate negative stars. First of all the chicken on our sandwiches was paper thin and so dry, wish I could share the pictures I have. The fries tasted like they had been sitting since the dinner rush. My husband didn't even get his drink.
Worst experience ever, do not recommend
Food: 1
Great experience here today! Super friendly and helpful service, even with them having to manually input an online order that didn’t go through because their system was down. They made sure our order was correct, down to the number of sauces we asked for, and our food was hot, fresh and tasty. We’ll continue to come to this Bojangles location!
Atmosphere: 5
Food: 5
Service: 5
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