I put in an order for my kids birthday. Two days before pick up they called and left a message to let me know they couldn’t make it but might be able to do themed cupcakes. I called back six times and never reached anyone in any department. That same day I received an email that they just canceled my order and would refund me within 10 business days. Now I’m scrambling for a cake and will have to wait for a refund. Save yourself the trouble and don’t bother ordering a custom cake.
Service: 1
M33M33 WALKER
The cakes I ordered from here was amazing. Very moist and delicious ? ?
Atmosphere: 5
Food: 5
Service: 5
Samira Nguyen
I ordered a cake 2 weeks ago for my son's birthday. Nothing extravagant or out of the ordinary. The bakery waited until 12:00pm the day of pick up to tell me that I wouldn't have a cake I ordered. When I asked for a refund I was told I will have to request one online. They offered for me to just come in and buy one of the over the counter cakes. When I asked to speak to the manager, I was informed that I was speaking to the manager, and whenbi asked her to transfer me to the store manager she refused to do so. Very disappointed. Will not order cakes from Walmart in Calera again.
Atmosphere: 2
Food: 4
Service: 1
T H
My first grader could have done a better cake design using mud and straw with her eyes closed.
I put in an order for my kids birthday. Two days before pick up they called and left a message to let me know they couldn’t make it but might be able to do themed cupcakes. I called back six times and never reached anyone in any department. That same day I received an email that they just canceled my order and would refund me within 10 business days. Now I’m scrambling for a cake and will have to wait for a refund. Save yourself the trouble and don’t bother ordering a custom cake.
Service: 1
The cakes I ordered from here was amazing. Very moist and delicious ? ?
Atmosphere: 5
Food: 5
Service: 5
I ordered a cake 2 weeks ago for my son's birthday. Nothing extravagant or out of the ordinary. The bakery waited until 12:00pm the day of pick up to tell me that I wouldn't have a cake I ordered. When I asked for a refund I was told I will have to request one online. They offered for me to just come in and buy one of the over the counter cakes. When I asked to speak to the manager, I was informed that I was speaking to the manager, and whenbi asked her to transfer me to the store manager she refused to do so. Very disappointed. Will not order cakes from Walmart in Calera again.
Atmosphere: 2
Food: 4
Service: 1
My first grader could have done a better cake design using mud and straw with her eyes closed.
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