“I needed something last minute for a coworker’s birthday. I was undecided about what to pick because it would be shared with a group of people. I called the store to get some quick clarification and to ask about delivery and had a conversation with a wonderful associate. She was kind, funny, and informative. I was all set and placed my order for “bundlets with birthday hats” for delivery thinking I would be there when the cakes arrived with my own Birthday Card to go with the cakes, but I got delayed! I called last minute the next morning to see if they could add a personalized card to my order and talked to another associate who kindly took the information and made sure it was with the delivery. They were a hit! Everyone loved the size and the birthday hat decorations were loved by all!Thanks so much for a great customer service experience @Nothing Bundt Cakes The Summit from your new neighbor across the street @Warby Parker The Summit!PS Placing another order today for @ Warby Parker The Pizitz for Saturday!“
“I messaged them about placing an order for Valentines Day. I explained I was home with the flu and wanted to know if there was a way I could pay over the phone. They said"sure, no problem"! I called placed my order and my family was able to come pick it up. This is what customer service is all about. I appreciate them going above to help me. If anyone is looking for a bakery for any occasion. Please, look no further!“